Bug#220356: Please send resolve comments to requestor by default
Package: request-tracker
Severity: wishlist
Hullo! I've had several cusotmers pissed off at me when I hadn't
figured out that RT defaults to not sending an email to the requestor
of the ticket by default when "resolve" is selected. I can't imagine
a scenario where resolving a ticket shouldn't send a note to the
person who asked for it.
Tks,
Jeff Bailey
-- System Information:
Debian Release: testing/unstable
Architecture: i386
Kernel: Linux outpost 2.6.0-test9-1-386 #1 Sun Oct 26 22:32:52 EST 2003 i686
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8
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