Bug#213913: request-tracker: Silently ignores database errors, causing ticket data loss
Package: request-tracker
Version: 2.0.14-2
Severity: important
RT2 fails to act on database errors on INSERT, causing data to be lost.
Such errors can be the result of severe conditions (e.g. database
partition full), but can also be caused by much less severe conditions
that prove hard to debug. I ran into one of those: the PostgreSQL
database that RT used was created with unicode encoding, and some of the
data being inserted was in ISO8859-1 (i.e. containing accents).
-- System Information
Debian Release: 3.0
Architecture: i386
Kernel: Linux polaris 2.4.20-ac1 #1 SMP Mon Dec 2 13:07:53 CET 2002 i686
Locale: LANG=C, LC_CTYPE=C
Versions of packages request-tracker depends on:
ii apache-ssl [httpd] 1.3.26.1+1.48-0woody3 Versatile, high-performance HTTP s
ii libapache-dbi-perl 0.88-5 Connect apache server to database
ii libapache-mod-perl 1.26-3.0woody1 Integration of perl with the Apach
ii libapache-request- 0.33-1 Generic Apache Request Library
ii libapache-session- 1.54-1 Perl modules for keeping persisten
ii libcgi-pm-perl 2.81-1 a Perl5 CGI Library
ii libdate-manip-perl 5.40-1 a perl library for manipulating da
ii libdbd-pg-perl 1.01-3 a PostgreSQL interface for Perl 5
ii libdbix-datasource 0.02-2 Database-independent create and dr
ii libdbix-dbschema-p 0.20-1 Database-independent schema object
ii libdbix-searchbuil 0.48-1 Perl extension for easy SQL SELECT
ii libdigest-md5-perl 2.13-2 MD5 Message Digest for Perl
ii libfreezethaw-perl 0.41-2 converting Perl structures to stri
ii libhtml-mason-perl 1.04-1 HTML::Mason Perl module
ii liblog-dispatch-pe 1.79-1 Dispatches messages to multiple Lo
ii libmime-perl 5.411-1 Perl5 modules for MIME-compliant m
ii libmldbm-perl 2.00-9 MLDBM perl module
ii libparams-validate 0.04-1 Validate parameters to Perl method
ii libtext-template-p 1.42-2 Text::Template perl module
ii libtext-wrapper-pe 1.000-1 Simple word wrapping routine
ii libtie-ixhash-perl 1.21-1 ordered associative arrays for Per
ii make 3.79.1-14 The GNU version of the "make" util
ii perl 5.6.1-8.3 Larry Wall's Practical Extraction
ii perl-modules 5.6.1-8.3 Core Perl modules.
ii wwwconfig-common 0.0.19 Debian web auto configuration.
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