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Re: On cadence and collaboration

"Michael Bienia" <michael@bienia.de> writes:

> I'm sorry about this but the amount of bugs flowing in into Ubuntu is
> bigger that can be handled by the available man power, being it
> developer or community members.

> Bug #200000 was filed March 2008
> Bug #300000 was filed Nov 2008
> Bug #400000 was filed Jul 2009

> This is around 100000 bugs per 9 months, or around 350 bugs per day.
> While these might include also bugs filed only on projects using
> Launchpad for bug tracking, the fast amount of them are filed on Ubuntu
> packages.

> While this is not really pleasant but it's happening that some bugs are
> not looked upon for month (or even longer).

You know those long, heated arguments that Debian has had in the past
about web-based bug-tracking systems, reports from users who don't know
how to report bugs, how getting a large quantity of bugs isn't necessarily
useful compared to getting high-quality bugs, and how making it too easy
to report bugs can just result in the bug tracking system being flooded
with bugs that no one ever looks at?

Yeah, that.

Certainly, my experience is that for many of the packages that I maintain
in Debian which are also in Ubuntu, the only person who ever looks at the
Ubuntu bugs and does anything about them is me.  Which is ironic, given
that I don't use Ubuntu and can't test directly any of the problems that
people report.

The apparently partly-automated bug reports from what appears to be your
live CD system are particularly bad.  Many of them are automated dumps of
translated install logs with translated error messages, which drastically
limits the number of people who can figure out what's going on.

Russ Allbery (rra@debian.org)               <http://www.eyrie.org/~eagle/>

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