On Fri, Mar 16, 2007 at 12:15:08PM +0100, Josip Rodin wrote: >On Fri, Mar 16, 2007 at 12:53:52AM +0000, Steve McIntyre wrote: >> >IMO setting up an RT system will not fundamentally solve any of this, but >> >will at most make it more manageable. The only way to solve this is by >> >having new blood in the teams, people who will take on the most boring >> >and routine tasks with enthusiasm because it is new and who bring fresh >> >ideas and the energy to implement them to the teams. >> >> The idea behind the RT setup is to help us on the way to growing the >> teams. It might sound unlikely to some, but I'm told there have been >> problems in the past with people tripping over each other when trying >> to work on tasks. We have multiple volunteers who want to help out; as >> more people come on board who may not have worked together in the >> past, the probability of coliisions grows substantially. That's one >> place where RT will help. It will also allow people to keep better >> track of what jobs have been requested and help in terms of feedback >> to the requestors too. It's not a magic bullet (we all know that), but >> it should help. > >IMO the best effect of a request tracker will be that it will help document >the typical workings of the team, and that way help any new members get >acquainted with what needs doing and how it gets done. Poor man's >documentation, if you will, but actual documentation nevertheless. Yeah, good point. That's a very useful side-effect. >The collision handling by 'taking' tasks in the request tracker prior to >doing them is a nice idea, but, it's neither a particularly convenient >solution (people tend to hate administrivia), and fortunately the problem >is not such a show-stopper (the task still gets done, even if a few more >man-time-units are wasted). OK. I think it might also be a useful way for new people to be evaluated - assign some of the easier / less critical tasks to them and see how they work on them. It'll help track those after the fact. -- Steve McIntyre, Cambridge, UK. firstname.lastname@example.org You raise the blade, you make the change... You re-arrange me 'til I'm sane...
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