I had some questions on your ISV program. We’re
a retail point of sale software company that is seeking out a Linux platform to
distribute our software on. A few of the questions that I have are
concerning the “Corporate Server” version of your software. I
need the following information:
Original purchase cost –
Currently we use SCO Unix. The way this process works with them is we buy
a development kit, produce a tape that contains the OS and our software.
We assign the end user a license for the server, and pay SCO on that
license. How does your process work when it comes to distribution?
What are the license costs associated with this process?
Upgrades – With SCO
we currently buy an upgrade license on a per system basis as we determine that
an OS upgrade is in order. How does your upgrade process work? What
are the costs associated with this process? How is the upgrade
distributed?
Support – As an ISV
with SCO we have an account rep that works with us to ensure that we are kept
up to speed on new versions, end of life, etc. We also have access
to an ISV level support via a 1-800 telephone number. How does your
company handle the sales and technical support? What are the fees/costs associated
with this type of support?
Thank you for your input,
Jason Mock
Sales Engineer
High Touch, Inc.
Phone: 316.831.8106
Fax: 316.831.8306
"Reaching higher
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