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Re: The Debian FAQ

The Microsoft Knowledgebase represents the idea that the work required to
provide structured, easily accessible information to support developers
and users is not worth the money. As someone who uses it frequently, I
share the conclusions reached below: there's a lot of information in
there but it can take forever to find what you need. Even more
importantly, it assumes that you know in advance what you need to find.
Many times I have a feeling for an area that I need to address but I
don't have a specific keyword. I want to have an article that discusses a
particular technical area in depth and gives me a sense of the parameters
of issue and the key items I need to be aware of, and where to go from
there. I rarely find that in the Microsoft Knowledgebase unless I stumble
across a submission that meets those criteria by accident.

>>>>>>>>>>>>>>>>>> Original Message <<<<<<<<<<<<<<<<<<

On 7/2/01, 5:49:27 PM, Matt Zimmerman <mdz@debian.org> wrote regarding Re:
The Debian FAQ:

> On Mon, Jul 02, 2001 at 09:23:49PM +0100, Stephen Stafford wrote:

> > What would be really nice would be if we could come up with something
> > along the lines of the MS knowledgebase.  Something easily searchable
> > which contained everything anyonje would ever need to know about the
> > Debian system.

> On the rare occasions when I have had cause to search the MS
knowledgebase, I
> have found it to be anything but easily searchable.  It reminds me of
> Cisco's CCO.  Sure, there's a lot of information in there, but it can
> forever to find what you're looking for.

> --
>  - mdz

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