Package: cups Version: 2.3.3op2-7 Severity: normal X-Debbugs-Cc: donaldbroatch@googlemail.com Dear Maintainer, I tried to print an MS Word document and Gnome said it had printed successfully, CUPS said it had printed but the printer produced no output or error messages. The document prints OK with the same set up in Bullseye. I tried saving the document as an odf file, a docx file a pdf file - same result. The document has images as headers and footers and several text boxes. I found that by removing the images I could print it, and that by removing the text boxes I could print the document with the images. Somehow the combination of images and text boxes is causing the document to disappear without any error messages. -- System Information: Debian Release: bookworm/sid APT prefers testing APT policy: (500, 'testing') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 5.15.0-2-amd64 (SMP w/2 CPU threads) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE not set Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages cups depends on: ii cups-client 2.3.3op2-7 ii cups-common 2.3.3op2-7 ii cups-core-drivers 2.3.3op2-7 ii cups-daemon 2.3.3op2-7 ii cups-filters 1.28.11-1 ii cups-ppdc 2.3.3op2-7 ii cups-server-common 2.3.3op2-7 ii debconf [debconf-2.0] 1.5.79 ii ghostscript 9.55.0~dfsg-3 ii libavahi-client3 0.8-5 ii libavahi-common3 0.8-5 ii libc6 2.33-2 ii libcups2 2.3.3op2-7 ii libgcc-s1 11.2.0-14 ii libstdc++6 11.2.0-14 ii libusb-1.0-0 2:1.0.24-3 ii poppler-utils 20.09.0-3.1 ii procps 2:3.3.17-6 Versions of packages cups recommends: ii avahi-daemon 0.8-5 ii colord 1.4.5-3 Versions of packages cups suggests: pn cups-bsd <none> pn cups-pdf <none> pn foomatic-db-compressed-ppds | foomatic-db <none> pn smbclient <none> ii udev 250.2-3 -- debconf information: cupsys/raw-print: true cupsys/backend: lpd, socket, usb, snmp, dnssd
Attachment:
Initial Instruction Form.doc
Description: MS-Word document