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Bug#925222: marked as done (hplip: hp-plugin doesn't work (hp-diagnose_plugin[4665]: error: Failed to install Plug-in))

Your message dated Mon, 10 Jan 2022 17:43:02 +0000
with message-id <10012022174040.545b34dae937@desktop.copernicus.org.uk>
and subject line Re: Bug#925222: hplip: hp-plugin doesn't work (hp-diagnose_plugin[4665]: error: Failed to install Plug-in)
has caused the Debian Bug report #925222,
regarding hplip: hp-plugin doesn't work (hp-diagnose_plugin[4665]: error: Failed to install Plug-in)
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
925222: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=925222
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 3.16.11+repack0-3
Severity: important

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
   * What was the outcome of this action?
   * What outcome did you expect instead?

*** End of the template - remove these template lines ***

The hplip/stable and hpgui/stable packages do *not* have the problem. But the hplip/testing and hpgui/testing packages do have the problem. The problem is as follows: when trying to download and install the required printer plugin (for HP m1217 printer) it does download the plugin, but fails to install it. It asks for the root password, which I supply correctly but then reports an error. As mentioned before this is only for the packages in testing, the stable packages work fine. So I have downgraded the packages to stable as a workaround (the automatically added information is for the working stable packages). The error is easily reproduced. Just run hp-plugin (or hp-setup).

-- Package-specific info:

-- System Information:
Debian Release: 9.8
  APT prefers stable
  APT policy: (900, 'stable'), (500, 'stable-updates'), (400, 'testing'), (50, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 4.9.0-8-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages hplip depends on:
ii  adduser                3.115
ii  coreutils              8.26-3
ii  cups                   2.2.1-8+deb9u3
ii  hplip-data             3.16.11+repack0-3
ii  libc6                  2.24-11+deb9u4
ii  libcups2               2.2.1-8+deb9u3
ii  libdbus-1-3            1.10.26-0+deb9u1
ii  libhpmud0              3.16.11+repack0-3
ii  libsane                1.0.25-4.1
ii  libsane-hpaio          3.16.11+repack0-3
ii  libsnmp30              5.7.3+dfsg-1.7+deb9u1
ii  libusb-1.0-0           2:1.0.21-1
ii  lsb-base               9.20161125
ii  policykit-1            0.105-18+deb9u1
ii  printer-driver-hpcups  3.16.11+repack0-3
ii  python3                3.5.3-1
ii  python3-dbus           1.2.4-1+b1
ii  python3-gi             3.22.0-2
ii  python3-pexpect        4.2.1-1
ii  python3-pil            4.0.0-4
ii  python3-reportlab      3.3.0-2
ii  wget                   1.18-5+deb9u2

Versions of packages hplip recommends:
ii  avahi-daemon                  0.6.32-2
ii  printer-driver-postscript-hp  3.16.11+repack0-3
ii  sane-utils                    1.0.25-4.1

Versions of packages hplip suggests:
pn  hplip-doc              <none>
ii  hplip-gui              3.16.11+repack0-3
ii  python3-notify2        0.3-3
pn  system-config-printer  <none>

-- no debconf information

--- End Message ---
--- Begin Message --- 
On Thu 21 Mar 2019 at 13:34:23 +0100, Mari Donkers wrote:

> Package: hplip
> Version: 3.16.11+repack0-3
> Severity: important
> 
> Dear Maintainer,
> 
> *** Reporter, please consider answering these questions, where appropriate ***
> 
>    * What led up to the situation?
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
>    * What was the outcome of this action?
>    * What outcome did you expect instead?
> 
> *** End of the template - remove these template lines ***
> 
> The hplip/stable and hpgui/stable packages do *not* have the problem. But the hplip/testing and hpgui/testing packages do have the problem. The problem is as follows: when trying to download and install the required printer plugin (for HP m1217 printer) it does download the plugin, but fails to install it. It asks for the root password, which I supply correctly but then reports an error. As mentioned before this is only for the packages in testing, the stable packages work fine. So I have downgraded the packages to stable as a workaround (the automatically added information is for the working stable packages). The error is easily reproduced. Just run hp-plugin (or hp-setup)

Closing because the issue has been resolved for the bug submitter.

Regards,

Brian.

--- End Message ---
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