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Bug#991517: marked as done (cups: CUPS cant access library files because they have different names)

Your message dated Sun, 9 Jan 2022 20:28:41 +0000
with message-id <09012022200321.654d22043105@desktop.copernicus.org.uk>
and subject line Re: Bug#991517: cups: CUPS cant access library files because they have different names
has caused the Debian Bug report #991517,
regarding cups: CUPS cant access library files because they have different names
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
991517: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=991517
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 2.3.3op2-3+deb11u1
Severity: important
X-Debbugs-Cc: anthonygaudino45@gmail.com

Dear Maintainer,

When I try to print anything with CUPS I had the following 2 errors on
the CUPS log:

```
E [23/Jul/2021:17:37:03 +0100] [Job 27] libcups.so load failure
E [23/Jul/2021:17:37:03 +0100] [Job 27] Unable to open raster stream - : Broken pipe
```

The printer would not print anything.

After investigating, I found out that CUPS is trying to access
`/usr/lib/x86_64-linux-gnu/libcups.so` and `/usr/lib/x86_64-linux-gnu/libcupsimage.so`
but Debian has these files named as `libcups.so.2` and
`libcupsimage.so.2` instead.

I solved the problem for myself by just copying those files and saving
with the names CUPS was looking for.


-- System Information:
Debian Release: 11.0
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'unstable'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 5.10.0-8-amd64 (SMP w/16 CPU threads)
Kernel taint flags: TAINT_CPU_OUT_OF_SPEC, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages cups depends on:
ii  cups-client            2.3.3op2-3+deb11u1
ii  cups-common            2.3.3op2-3+deb11u1
ii  cups-core-drivers      2.3.3op2-3+deb11u1
ii  cups-daemon            2.3.3op2-3+deb11u1
ii  cups-filters           1.28.7-1
ii  cups-ppdc              2.3.3op2-3+deb11u1
ii  cups-server-common     2.3.3op2-3+deb11u1
ii  debconf [debconf-2.0]  1.5.77
ii  ghostscript            9.53.3~dfsg-7
ii  libavahi-client3       0.8-5
ii  libavahi-common3       0.8-5
ii  libc6                  2.31-13
ii  libcups2               2.3.3op2-3+deb11u1
ii  libgcc-s1              10.2.1-6
ii  libstdc++6             10.2.1-6
ii  libusb-1.0-0           2:1.0.24-3
ii  poppler-utils          20.09.0-3.1
ii  procps                 2:3.3.17-5

Versions of packages cups recommends:
ii  avahi-daemon  0.8-5
ii  colord        1.4.5-3

Versions of packages cups suggests:
pn  cups-bsd                                   <none>
pn  cups-pdf                                   <none>
pn  foomatic-db-compressed-ppds | foomatic-db  <none>
pn  smbclient                                  <none>
ii  udev                                       247.3-6

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message --- 
On Mon 26 Jul 2021 at 11:32:41 +0100, Anthony Gaudino wrote:

> Package: cups
> Version: 2.3.3op2-3+deb11u1
> Severity: important
> X-Debbugs-Cc: anthonygaudino45@gmail.com
>
> Dear Maintainer,
>
> When I try to print anything with CUPS I had the following 2 errors on
> the CUPS log:
>
> ```
> E [23/Jul/2021:17:37:03 +0100] [Job 27] libcups.so load failure
> E [23/Jul/2021:17:37:03 +0100] [Job 27] Unable to open raster stream - : Broken pipe
> ```
>
> The printer would not print anything.
>
> After investigating, I found out that CUPS is trying to access
> `/usr/lib/x86_64-linux-gnu/libcups.so` and `/usr/lib/x86_64-linux-gnu/libcupsimage.so`
> but Debian has these files named as `libcups.so.2` and
> `libcupsimage.so.2` instead.
>
> I solved the problem for myself by just copying those files and saving
> with the names CUPS was looking for.

Dear Debian User,

Further information on your issue was requested some time ago but there
hasn't been any response from you. Use of our limited, volunteer
supported resources is best served by not keeping open inactive bugs any
longer than desirable, especially in cases where the package concerned
is older than the current stable Debian version. Consequently, the
report is now being closed.

Regards,

Brian.

--- End Message ---
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