Bug#1018265: cups picks manual tray on HP Color LaserJet M252dw
On Sun 28 Aug 2022 at 11:24:51 +0200, Steinar Bang wrote:
> Package: cups
> Version: 2.3.3op2-3+deb11u2
> Severity: important
> X-Debbugs-Cc: sb@dod.no
Thank you for your report, Steinar.
> Dear Maintainer,
>
> When printing, the printer picks what it calls "Tray 1", which is a slot in the
> front of the printer, where sheets can be fed one at a time. After feeding a
> sheet in, I have to press "OK" on the printer's front panel display.
>
> This has to be repeated for each sheet printed and makes it cumbersome to use
> the printer.
>
> I have opened "System->Administration->Print Settings" from the debian menu.
>
> I have double clicked on the printer HP_Color_LaserJet_Pro_M252dw_501595_
>
> In "Printer Properties"->"Print Options" there is the setting "Media source".
>
> "Media source" is a dropdown with the values
> Automatic
> Manual
> Tray 1
> Tray 2
>
> I have tried the settings "Automatic" (the default) and "Tray 1" and
> "Tray 2" and all of them uses the manual tray, which the printer display
> calls "Tray 1".
>
> There was no change. The printer still printed from the manual tray
>
> I had expected "Tray 2" and "Automatic" to pick "Tray 2", which is the regular
> paper tray.
>
> Cups report the printer as HP Color LaserJet Pro M252dw, driverless, cups-
> filters 1.28.7 (so driverless.ppd is in use. This is a network printer with
> PostScript).
>
> I don't know when this behaviour started, but I can't remember needing to feed
> paper manually in December/November 2021, when I printed the Christmas letters.
Please take this issue upstream:
https://github.com/OpenPrinting/cups-filters/issues
would be worth a try. A short explanation of the issue plus a link
to the Debian bug report should be sufficient.
Regards,
Brian.
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