Bug#1007937: hplip: Some of the print modes for DeskJet 815C are incorrectly defined
Package: hplip
Version: 3.21.2+dfsg1-2
Severity: normal
X-Debbugs-Cc: castet.matthieu@free.fr
Dear Maintainer,
when printing in "Normal Grayscale" mode, I have the following error :
"prnt/hpcups/Pcl3Gui.cpp 75: Requested resolution not supported with requested printmodeprnt/hpcups/HPCupsFilter.cpp"
This seem to be solved by the patch present in https://bugs.launchpad.net/hplip/+bug/782706
Could it be applied in the next release ?
-- Package-specific info:
Saving output in log file: /home/mat/perso/photo/fb/branly/hp-check.log
HP Linux Imaging and Printing System (ver. 3.21.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already
built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile-
and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-11 version is not supported. Using debian-10.7 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.10.0-9-amd64 #1 SMP Debian 5.10.70-1 (2021-09-30) GNU/Linux
Host: flou
Proc: 5.10.0-9-amd64 #1 SMP Debian 5.10.70-1 (2021-09-30) GNU/Linux
Distribution: debian 11
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.2
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro 11 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.2
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 03/18/22 23:23:12
version = 3.21.2
[last_used]
device_uri = "hp:/usb/DeskJet_815C?serial=HU98H1S0TJIE"
printer_name = DESKJET-815C
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1643128514
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.20 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.21 OK -
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
error: libpthread libpthread - POSIX threads library REQUIRED - b'2.31' MISSING 'libpthread needs to be installed'
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.2 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.10 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.9.2 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.2 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed'
error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed'
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.2 OK -
hpmudext IO-Extension REQUIRED - 3.21.2 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.2 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.2 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
DESKJET-815C
------------
Type: Printer
Device URI: hp:/usb/DeskJet_815C?serial=HU98H1S0TJIE
PPD: /etc/cups/ppd/DESKJET-815C.ppd
warning: Failed to read /etc/cups/ppd/DESKJET-815C.ppd ppd file
PPD Description:
Printer status: printer DESKJET-815C disabled since Fri Mar 18 23:10:28 2022 -
Unplugged or turned off
[31;01merror: Unable to communicate with device (code=12): hp:/usb/DeskJet_815C?serial=HU98H1S0TJIE[0m
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libc6' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'g++' package is missing/incompatible
error: 'make' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 19
Total Warnings: 0
Done.
-- System Information:
Debian Release: 11.1
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 5.10.0-9-amd64 (SMP w/4 CPU threads)
Kernel taint flags: TAINT_FIRMWARE_WORKAROUND
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op2-3+deb11u1
ii hplip-data 3.21.2+dfsg1-2
ii libc6 2.31-13+deb11u2
ii libcups2 2.3.3op2-3+deb11u1
ii libdbus-1-3 1.12.20-2
ii libhpmud0 3.21.2+dfsg1-2
ii libpython3.9 3.9.2-1
ii libsane-hpaio 3.21.2+dfsg1-2
ii libsane1 1.0.31-4.1
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.21.2+dfsg1-2
ii python3 3.9.2-3
ii python3-dbus 1.2.16-5
ii python3-gi 3.38.0-2
ii python3-pexpect 4.8.0-2
ii python3-pil 8.1.2+dfsg-0.3
ii python3-reportlab 3.5.59-2
ii wget 1.21-1+b1
ii xz-utils 5.2.5-2
Versions of packages hplip recommends:
ii avahi-daemon 0.8-5
ii policykit-1 0.105-31
ii printer-driver-postscript-hp 3.21.2+dfsg1-2
ii sane-utils 1.0.31-4.1
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.21.2+dfsg1-2
ii python3-notify2 0.3-4
ii system-config-printer 1.5.14-1
-- no debconf information
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