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Bug#972825: marked as done (cups: Remote printing results in wrong page order)

Your message dated Thu, 9 Sep 2021 16:38:42 +0100
with message-id <09092021162329.6797351e6ca4@desktop.copernicus.org.uk>
and subject line Re: Bug#972825: cups: Remote printing results in wrong page order
has caused the Debian Bug report #972825,
regarding cups: Remote printing results in wrong page order
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
972825: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972825
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 2.2.10-6+deb10u3
Severity: important

Dear Maintainer,

   * What led up to the situation?

I have an HP printer configured via HPLIP and shared in LAN. 

The version of HPLIP installed is
hplip                          3.18.12+dfsg0-2+b2
hplip-data                     3.18.12+dfsg0-2

I can print successfully in sequential order, but not in reverse.

   * What exactly did you do (or not do) that was effective (or
     ineffective)?

I tried to print a set of pages (the even ones) in reverse order so that I can
print a document double-side, after printing the odd ones.

   * What was the outcome of this action?

- If I tried to print the even pages in reverse order I obtained also a blank page
  that resulted in an offset of the printing, e.g. behind page 3 was page 6
  instead of page 4. I want to point out that the blank page was found in both
  "even" and "odd" printing job. Those pages weren't in the document.

- If I manually inserted pages values "10,8,6,4,2" the result was
  pages "2,4,6,8,10", even if "reverse order" was NOT checked.
  This obviously resulted in page 10 printed behind page 1, 8 behind page 3,
  and so on.

   * What outcome did you expect instead?

What I did expect in both cases was being able to print pages 1,3,5,7,9 and
then pages 10,8,6,4,2 .


-- System Information:
Distributor ID:	Raspbian
Description:	Raspbian GNU/Linux 10 (buster)
Release:	10
Codename:	buster
Architecture: armv7l

Kernel: Linux 5.4.51-v7l+ (SMP w/4 CPU cores)
Kernel taint flags: TAINT_CRAP
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages cups depends on:
ii  cups-client            2.2.10-6+deb10u3
ii  cups-common            2.2.10-6+deb10u3
ii  cups-core-drivers      2.2.10-6+deb10u3
ii  cups-daemon            2.2.10-6+deb10u3
ii  cups-filters           1.21.6-5+rpt1
ii  cups-ppdc              2.2.10-6+deb10u3
ii  cups-server-common     2.2.10-6+deb10u3
ii  debconf [debconf-2.0]  1.5.71
ii  ghostscript            9.27~dfsg-2+deb10u4
ii  libavahi-client3       0.7-4+b1
ii  libavahi-common3       0.7-4+b1
ii  libc6                  2.28-10+rpi1
ii  libcups2               2.2.10-6+deb10u3
ii  libcupsimage2          2.2.10-6+deb10u3
ii  libgcc1                1:8.3.0-6+rpi1
ii  libstdc++6             8.3.0-6+rpi1
ii  libusb-1.0-0           2:1.0.22-2
ii  poppler-utils          0.71.0-5
ii  procps                 2:3.3.15-2

Versions of packages cups recommends:
ii  avahi-daemon                     0.7-4+b1
ii  colord                           1.4.3-4
ii  cups-filters [ghostscript-cups]  1.21.6-5+rpt1
ii  printer-driver-gutenprint        5.3.1-7

Versions of packages cups suggests:
pn  cups-bsd                                   <none>
pn  cups-pdf                                   <none>
pn  foomatic-db-compressed-ppds | foomatic-db  <none>
ii  hplip                                      3.18.12+dfsg0-2+b2
ii  printer-driver-hpcups                      3.18.12+dfsg0-2+b2
pn  smbclient                                  <none>
ii  udev                                       241-7~deb10u4+rpi1

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message --- 
On Sat 24 Oct 2020 at 14:15:33 +0100, nemo@autistici.org wrote:

> Package: cups
> Version: 2.2.10-6+deb10u3
> Severity: important
> 
> Dear Maintainer,
> 
>    * What led up to the situation?
> 
> I have an HP printer configured via HPLIP and shared in LAN. 
> 
> The version of HPLIP installed is
> hplip                          3.18.12+dfsg0-2+b2
> hplip-data                     3.18.12+dfsg0-2
> 
> I can print successfully in sequential order, but not in reverse.
> 
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
> 
> I tried to print a set of pages (the even ones) in reverse order so that I can
> print a document double-side, after printing the odd ones.
> 
>    * What was the outcome of this action?
> 
> - If I tried to print the even pages in reverse order I obtained also a blank page
>   that resulted in an offset of the printing, e.g. behind page 3 was page 6
>   instead of page 4. I want to point out that the blank page was found in both
>   "even" and "odd" printing job. Those pages weren't in the document.
> 
> - If I manually inserted pages values "10,8,6,4,2" the result was
>   pages "2,4,6,8,10", even if "reverse order" was NOT checked.
>   This obviously resulted in page 10 printed behind page 1, 8 behind page 3,
>   and so on.
> 
>    * What outcome did you expect instead?
> 
> What I did expect in both cases was being able to print pages 1,3,5,7,9 and
> then pages 10,8,6,4,2 .

Thank you for yor report, nemo. However...

  -- System Information:
  Distributor ID: Raspbian
  Description: Raspbian GNU/Linux 10 (buster)
  Release: 10
  Codename: buster

We do not support this distribution, AFAIK. Surely there will be a
support channel for it?

I would suggest reading cups-filters issue #47

  https://github.com/OpenPrinting/cups-filters/issues/47

and upgrading your OS to Codename: bullseye if it is available.

Regards,

Brian.

--- End Message ---
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