Bug#992721: hplip: Scanning with Deskjet 3050A J611 crash
Package: hplip
Version: 3.21.4+dfsg0-1
Severity: important
X-Debbugs-Cc: florence@biree.name
Dear Maintainer,
My HP Deskjet 3055A, used only to scan files, doesn't work anymore when
scanning with both hp-scan, xsane or simple-scan, here on Debian
unstable/experimental. It used to work with another computer on Debian
Buster (didn't try with Bullseye, the computer is dead), as well on
other computer with Ubuntu 20.04.
Either of this three programs crashes with this message on a terminal:
> *** stack smashing detected ***: terminated
> fish : Tâche , 'simple-scan' terminée par le signal SIGABRT (Abandon)
I tried to 'apt purge' all packages involved in scanning and hplip, and
install them again, with the same result.
I'm ready to give you more informations if needed…
Thanks for your works,
Florence
-- Package-specific info:
Saving output in log file: /home/florence/hp-check.log
HP Linux Imaging and Printing System (ver. 3.21.4)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package
(.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies
installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of
the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-11 version is not supported. Using debian-10.8 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.10.0-8-amd64 #1 SMP Debian 5.10.46-4 (2021-08-03) GNU/Linux
Host: lyra
Proc: 5.10.0-8-amd64 #1 SMP Debian 5.10.46-4 (2021-08-03) GNU/Linux
Distribution: debian 11
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro 11 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 08/22/21 18:51:05
version = 3.21.4
[last_used]
device_uri = hpaio:/usb/Deskjet_3050A_J611_series?serial=CN31L1CQMP05WK
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1629621696
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.32 OK -
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.21 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.2 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.18 OK -
python3-xml Python XML libraries REQUIRED - 2.2.10 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.9.2 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.2 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.1 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.4 OK -
hpmudext IO-Extension REQUIRED - 3.21.4 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.4 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.4 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/Deskjet_3050A_J611_series?serial=CN31L1CQMP05WK' is a Hewlett-Packard Deskjet_3050A_J611_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------------- ----------------------------
hp:/usb/Deskjet_3050A_J611_series?seri HP Deskjet 3050A J611 series
al=CN31L1CQMP05WK
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Canon_MG3600_EEDF_Vert
----------------------
Type: Unknown
Device URI: usb://Canon/MG3600%20series?serial=F90AEA&interface=1
PPD: /etc/cups/ppd/Canon_MG3600_EEDF_Vert.ppd
warning: Failed to read /etc/cups/ppd/Canon_MG3600_EEDF_Vert.ppd ppd file
PPD Description:
Printer status: printer Canon_MG3600_EEDF_Vert is idle. enabled since Sun Feb 16 14:13:12 2020
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Canon_Noire_EEDF_Jojo
---------------------
Type: Unknown
Device URI: usb://Canon/TS5000%20series?serial=573AD6&interface=1
PPD: /etc/cups/ppd/Canon_Noire_EEDF_Jojo.ppd
warning: Failed to read /etc/cups/ppd/Canon_Noire_EEDF_Jojo.ppd ppd file
PPD Description:
Printer status: printer Canon_Noire_EEDF_Jojo is idle. enabled since Sat Jul 3 02:53:48 2021
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Canon_Noire_EEDF_Juju
---------------------
Type: Unknown
Device URI: usb://Canon/TS5000%20series?serial=573BD3&interface=1
PPD: /etc/cups/ppd/Canon_Noire_EEDF_Juju.ppd
warning: Failed to read /etc/cups/ppd/Canon_Noire_EEDF_Juju.ppd ppd file
PPD Description:
Printer status: printer Canon_Noire_EEDF_Juju is idle. enabled since Sun Jun 6 21:01:49 2021
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Deskjet_3050A_J611
------------------
Type: Printer
Device URI: hp:/usb/Deskjet_3050A_J611_series?serial=CN31L1CQMP05WK
PPD: /etc/cups/ppd/Deskjet_3050A_J611.ppd
warning: Failed to read /etc/cups/ppd/Deskjet_3050A_J611.ppd ppd file
PPD Description:
Printer status: printer Deskjet_3050A_J611 is idle. enabled since Sun Aug 22 18:30:10 2021
Communication status: Good
HP_Photosmart_EEDF_Noire
------------------------
Type: Printer
Device URI: hp:/usb/Photosmart_B010_series?serial=CN08Q2K1YR05K9
PPD: /etc/cups/ppd/HP_Photosmart_EEDF_Noire.ppd
warning: Failed to read /etc/cups/ppd/HP_Photosmart_EEDF_Noire.ppd ppd file
PPD Description:
Printer status: printer HP_Photosmart_EEDF_Noire disabled since Thu Feb 20 19:23:27 2020 -
Backend /usr/lib/cups/backend/hp does not exist!
[31;01merror: Unable to communicate with device (code=12): hp:/usb/Photosmart_B010_series?serial=CN08Q2K1YR05K9[0m
error: Device not found
error: Communication status: Failed
Imprimante_Parents_HP_C5180
---------------------------
Type: Unknown
Device URI: dnssd://Photosmart%20C5100%20series%20%5BB843EE%5D._pdl-datastream._tcp.local/
PPD: /etc/cups/ppd/Imprimante_Parents_HP_C5180.ppd
warning: Failed to read /etc/cups/ppd/Imprimante_Parents_HP_C5180.ppd ppd file
PPD Description:
Printer status: printer Imprimante_Parents_HP_C5180 is idle. enabled since Fri Dec 20 23:44:55 2019
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Lexmark-An01
------------
Type: Unknown
Device URI: socket://192.168.15.244:9100
PPD: /etc/cups/ppd/Lexmark-An01.ppd
warning: Failed to read /etc/cups/ppd/Lexmark-An01.ppd ppd file
PPD Description:
Printer status: printer Lexmark-An01 is idle. enabled since Fri Aug 13 11:11:49 2021
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
MG3600-series-EEDF-Grise
------------------------
Type: Unknown
Device URI: usb://Canon/MG3600%20series?serial=96F692&interface=1
MP280-series
------------
Type: Unknown
Device URI: usb://Canon/MP280%20series?serial=193EED&interface=1
PPD: /etc/cups/ppd/MP280-series.ppd
warning: Failed to read /etc/cups/ppd/MP280-series.ppd ppd file
PPD Description:
Printer status: printer MP280-series disabled since Tue Mar 9 11:59:49 2021 -
Unplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Samsung_C48x_Utopons
--------------------
Type: Unknown
Device URI: usb://Samsung/C48x%20Series?serial=0BEKB8KHBB0141V&interface=1
PPD: /etc/cups/ppd/Samsung_C48x_Utopons.ppd
warning: Failed to read /etc/cups/ppd/Samsung_C48x_Utopons.ppd ppd file
PPD Description:
Printer status: printer Samsung_C48x_Utopons disabled since Sun Jun 20 15:50:12 2021 -
Unplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Toshiba_Perm
------------
Type: Unknown
Device URI: dnssd://TOSHIBA%20e-STUDIO2500AC-12032774._ipp._tcp.local/?uuid=12bcbc24-2634-46bc-b4fd-6e564b29ddfd
PPD: /etc/cups/ppd/Toshiba_Perm.ppd
warning: Failed to read /etc/cups/ppd/Toshiba_Perm.ppd ppd file
PPD Description:
Printer status: printer Toshiba_Perm is idle. enabled since Fri Jun 25 14:31:45 2021
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
XEROX_3100MFP_Diego
-------------------
Type: Unknown
Device URI: usb://XEROX/Phaser%203100MFP?serial=L510251LE890328
PPD: /etc/cups/ppd/XEROX_3100MFP_Diego.ppd
warning: Failed to read /etc/cups/ppd/XEROX_3100MFP_Diego.ppd ppd file
PPD Description:
Printer status: printer XEROX_3100MFP_Diego disabled since Sat Aug 21 19:05:49 2021 -
Unplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB Deskjet_3050A_J611 Required - - OK Node:'/dev/bus/usb/002/010' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 13
Total Warnings: 9
Done.
-- System Information:
Debian Release: 11.0
APT prefers unstable
APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.10.0-8-amd64 (SMP w/4 CPU threads)
Kernel taint flags: TAINT_FIRMWARE_WORKAROUND
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op2-3+deb11u1
ii hplip-data 3.21.4+dfsg0-1
ii libc6 2.31-16
ii libcups2 2.3.3op2-3+deb11u1
ii libdbus-1-3 1.12.20-2
ii libhpmud0 3.21.4+dfsg0-1
ii libpython3.9 3.9.2-1
ii libsane-hpaio 3.21.4+dfsg0-1
ii libsane1 1.0.32-4
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.21.4+dfsg0-1
ii python3 3.9.2-3
ii python3-dbus 1.2.18-2
ii python3-gi 3.40.1-2
ii python3-pexpect 4.8.0-2
ii python3-pil 8.1.2+dfsg-0.3
ii python3-reportlab 3.5.59-2
ii wget 1.21-1+b1
ii xz-utils 5.2.5-2
Versions of packages hplip recommends:
ii avahi-daemon 0.8-5
ii policykit-1 0.105-31
ii printer-driver-postscript-hp 3.21.2+dfsg1-2
ii sane-utils 1.0.32-4
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.21.2+dfsg1-2
ii python3-notify2 0.3-4
ii system-config-printer 1.5.14-1
-- no debconf information
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