Bug#983349: hplip: while scanning , error 9 : impossible to scan
Package: hplip
Version: 3.21.2+dfsg1-1
Followup-For: Bug #983349
X-Debbugs-Cc: compte.perso.de-alain@bbox.fr
thanks Brian .
here are what you asked me :
alain@sid:~$ systemctl list-units "ipp-usb*" | grep service
ipp-usb.service loaded active running Daemon for IPP over USB printer support
alain@sid:~$ scanimage -L
device `escl:http://127.0.0.1:60000' is a HP ENVY 5530 series [FE04D6] (USB)
flatbed scanner
device `hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX' is a Hewlett-Packard
ENVY_5530_series all-in-one
is that what you wanted ?
tried vuescan : no works no more .
-- Package-specific info:
Saving output in log file: /home/alain/hp-check.log
HP Linux Imaging and Printing System (ver. 3.21.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Gtk-Message: 21:13:29.004: Failed to load module "canberra-gtk-module"
warning: debian-unstable version is not supported. Using debian-10.7 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.10.0-3-amd64 #1 SMP Debian 5.10.13-1 (2021-02-06) GNU/Linux
Host: sid
Proc: 5.10.0-3-amd64 #1 SMP Debian 5.10.13-1 (2021-02-06) GNU/Linux
Distribution: debian unstable
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.2
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.2
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[last_used]
device_uri = hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX
printer_name = HP_ENVY_5530_series
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1613842662
notify_upgrade = true
pending_upgrade_time = 0
[installation]
date_time = 02/22/21 21:13:29
version = 3.21.2
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK -
Gtk-Message: 21:13:30.546: Failed to load module "canberra-gtk-module"
Gtk-Message: 21:13:30.564: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.21 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.1 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.10 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.9.1 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.1 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.2 OK -
hpmudext IO-Extension REQUIRED - 3.21.2 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.2 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.2 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:http://127.0.0.1:60000' is a HP ENVY 5530 series [FE04D6] (USB) flatbed scanner
device `hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX' is a Hewlett-Packard ENVY_5530_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
---------------------------------------------- --------------------------
hp:/usb/ENVY_5530_series?serial=CN595530XD06BX HP ENVY 5530 series
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-ENVY-5530-series
-------------------
Type: Printer
Device URI: hp:/usb/ENVY_5530_series?serial=CN595530XD06BX
PPD: /etc/cups/ppd/HP-ENVY-5530-series.ppd
PPD Description: HP Envy 5530 Series, hpcups 3.21.2
Printer status: printer HP-ENVY-5530-series is idle. enabled since Mon Feb 22 10:23:22 2021
[31;01merror: Device busy: hp:/usb/ENVY_5530_series?serial=CN595530XD06BX[0m
error: Device not found
error: Communication status: Failed
HP_ENVY_5530_series_FE04D6_USB_
-------------------------------
Type: Unknown
Device URI: implicitclass://HP_ENVY_5530_series_FE04D6_USB_/
PPD: /etc/cups/ppd/HP_ENVY_5530_series_FE04D6_USB_.ppd
PPD Description: HP ENVY 5530 series, driverless, cups-filters 1.28.7
Printer status: printer HP_ENVY_5530_series_FE04D6_USB_ is idle. enabled since Mon Feb 22 20:50:59 2021
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB HP-ENVY-5530-series Required - - OK Node:'/dev/bus/usb/005/002' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 4
Total Warnings: 1
Done.
-- System Information:
Debian Release: bullseye/sid
APT prefers unstable
APT policy: (500, 'unstable'), (100, 'testing'), (100, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.10.0-3-amd64 (SMP w/16 CPU threads)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op2-3
ii hplip-data 3.21.2+dfsg1-1
ii libc6 2.31-9
ii libcups2 2.3.3op2-3
ii libdbus-1-3 1.12.20-2
ii libhpmud0 3.21.2+dfsg1-1
ii libpython3.9 3.9.1-4
ii libsane-hpaio 3.21.2+dfsg1-1
ii libsane1 1.0.31-4
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.21.2+dfsg1-1
ii python3 3.9.1-1
ii python3-dbus 1.2.16-5
ii python3-gi 3.38.0-2
ii python3-pexpect 4.8.0-1
ii python3-pil 8.1.0-1
ii python3-reportlab 3.5.59-1
ii wget 1.21-1+b1
ii xz-utils 5.2.5-1.0
Versions of packages hplip recommends:
ii avahi-daemon 0.8-5
ii policykit-1 0.105-30
ii printer-driver-postscript-hp 3.21.2+dfsg1-1
ii sane-utils 1.0.31-4
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.21.2+dfsg1-1
ii python3-notify2 0.3-4
ii system-config-printer 1.5.14-1
-- no debconf information
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