Bug#976240: marked as done (hplip: Upgrede to 3.20.9+dfsg0-4 broke laserjet mfp network printing/scanning)
Your message dated Wed, 2 Dec 2020 22:45:26 +0000
with message-id <02122020224120.dcf8d5c1229f@desktop.copernicus.org.uk>
and subject line Re: Bug#976240: hplip: Upgrede to 3.20.9+dfsg0-4 broke laserjet mfp network printing/scanning
has caused the Debian Bug report #976240,
regarding hplip: Upgrede to 3.20.9+dfsg0-4 broke laserjet mfp network printing/scanning
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)
--
976240: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=976240
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.20.9+dfsg0-4
Severity: important
Dear Maintainer,
The hplip package was update in testing from 3.20.5+dfsg0-3+b1 to 3.20.9+dfsg0-4
After which I'm no longer able to install my network HP LaserJet MFP
M148 printer.
Installing the printer using hp-setup -i fails with the following:
hp-setup -i -a -x 192.168.89.196
HP Linux Imaging and Printing System (ver. 3.20.9)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1
Using connection type: net
error: No device selected/specified or that supports this functionality.
I can print to the printer using the KDE cups connection:
implicitclass://HP_LaserJet_Pro_M148fdw_E27AD3_/
Thank you,
Andrew
-- Package-specific info:
Saving output in log file: /home/andrew/Downloads/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.9)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-testing version is not supported. Using debian-10.4 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.9.0-3-amd64 #1 SMP Debian 5.9.9-1 (2020-11-19) GNU/Linux
Host: workhorse
Proc: 5.9.0-3-amd64 #1 SMP Debian 5.9.9-1 (2020-11-19) GNU/Linux
Distribution: debian testing
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.9
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro testing version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.9
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.9
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.9
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 12/01/20 17:00:07
version = 3.20.9
[last_used]
device_uri = "hp:/net/HP_LaserJet_Pro_M148f-M149f?ip=192.168.89.196"
printer_name = HP_LaserJet_Pro_M148f-M149f
working_dir = /home/andrew/Documents/Downloads/hplip-3.19.1-plugin.run
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = true
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1521572661
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.20 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.10 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.8.6 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.0.1 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.55 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.9 OK -
hpmudext IO-Extension REQUIRED - 3.20.9 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.9 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.9 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:https://192.168.89.196:443' is a HP LaserJet Pro M148fdw (E27AD3) flatbed scanner
device `hpaio:/net/hp_laserjet_pro_m148f-m149f?ip=192.168.89.196&queue=false' is a Hewlett-Packard hp_laserjet_pro_m148f-m149f all-in-one
device `escl:https://192.168.89.196:443' is a HP LaserJet Pro M148fdw (E27AD3) flatbed scanner
device `hpaio:/net/hp_laserjet_pro_m148f-m149f?ip=192.168.89.196&queue=false' is a Hewlett-Packard hp_laserjet_pro_m148f-m149f all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_Pro_M148fdw_E27AD3_
-------------------------------
Type: Unknown
Device URI: implicitclass://HP_LaserJet_Pro_M148fdw_E27AD3_/
PPD: /etc/cups/ppd/HP_LaserJet_Pro_M148fdw_E27AD3_.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_Pro_M148fdw_E27AD3_.ppd ppd file
PPD Description:
Printer status: printer HP_LaserJet_Pro_M148fdw_E27AD3_ is idle. enabled since Tue Dec 1 09:02:35 2020
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 1
Done.
-- System Information:
Debian Release: bullseye/sid
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.9.0-3-amd64 (SMP w/8 CPU threads)
Kernel taint flags: TAINT_WARN, TAINT_FIRMWARE_WORKAROUND
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op1-2
ii hplip-data 3.20.9+dfsg0-4
ii libc6 2.31-4
ii libcups2 2.3.3op1-2
ii libdbus-1-3 1.12.20-1
ii libhpmud0 3.20.9+dfsg0-4
ii libpython3.8 3.8.6-1
ii libsane-hpaio 3.20.9+dfsg0-4
ii libsane1 1.0.31-3
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.20.9+dfsg0-4
ii python3 3.8.6-1
ii python3-dbus 1.2.16-4
ii python3-gi 3.38.0-1+b1
ii python3-pexpect 4.6.0-4
ii python3-pil 8.0.1-1
ii python3-reportlab 3.5.55-1
ii wget 1.20.3-1+b3
ii xz-utils 5.2.4-1+b1
Versions of packages hplip recommends:
ii avahi-daemon 0.8-3
ii policykit-1 0.105-29
ii printer-driver-postscript-hp 3.20.9+dfsg0-4
ii sane-utils 1.0.31-3
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.20.9+dfsg0-4
ii python3-notify2 0.3-4
ii system-config-printer 1.5.12-1
-- no debconf information
--- End Message ---
--- Begin Message ---
On Wed 02 Dec 2020 at 13:04:51 -0800, Andrew Nady wrote:
> On Wednesday, December 2, 2020 11:16:44 AM PST Brian Potkin wrote:
> > tags 976240 - moreinfo
> > Thanks
> >
> >
> >
> > On Wed 02 Dec 2020 at 10:39:49 -0800, Andrew Nady wrote:
> >
> > > On Wednesday, December 2, 2020 7:42:26 AM PST Brian Potkin wrote:
> > > >
> > > > Please give what you get for
> > > >
> > > > avahi-browse -rt _ipp._tcp | grep -B 2 address
> > > >
> > > > Regards,
> > > >
> > > > Brian.
> > > >
> > > Hi Brian,
> > > Thanks for looking into this issue.
> > >
> > > This is the output from the "avahi-browse -rt _ipp._tcp | grep -B 2 address" command:
> > >
> > >
> > > = dmz IPv6 HP LaserJet Pro M148fdw (E27AD3) Internet Printer local
> > > hostname = [hp-m148.local]
> > > address = [192.168.89.196]
> >
> > Looks fine. I suppose
> >
> > hp-setup -i -a -x hp-m148.local
> >
> > doesn't get you anything different from previously?
> >
> > I've indictated that I cannot reproduce your issue on unstable. But,
> > AFAICT, there hasn't been any significant change in Debian's HPLIP
> > between testing and unstable. Perhaps wait for testing HPLIP and CUPS
> > to get updated from unstable and test again?
> >
> > Regards,
> >
> > Brian.
> >
> I've decided to reset the printer networking portion and start fresh.
> After the printer was reset I was able to connect again.
> The avahi-browse -rt _ipp._tcp | grep -B 2 address command from before and after:
>
> After the reset :
>
> = dmz IPv6 HP LaserJet Pro M148fdw (E27AD3) Internet Printer local
> hostname = [NPIE27AD3.local]
> address = [192.168.89.196]
> --
> = dmz IPv4 HP LaserJet Pro M148fdw (E27AD3) Internet Printer local
> hostname = [NPIE27AD3.local]
> address = [192.168.89.196]
>
>
> Before the reset:
>
> = dmz IPv6 HP LaserJet Pro M148fdw (E27AD3) Internet Printer local
> hostname = [hp-m148.local]
> address = [192.168.89.196]
> --
> = dmz IPv4 HP LaserJet Pro M148fdw (E27AD3) Internet Printer local
> hostname = [hp-m148.local]
> address = [192.168.89.196]
>
> So it works fine now, thanks for your help.
Thank you for your assisuous investigations, Andrew. You seem happy with
the outcome, so I am closing this report.
Regards,
Brian.
--- End Message ---
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