Bug#961028: hplip: No scanner found: SANE cannot load the hpaio backend
Package: hplip
Version: 3.20.5+dfsg0-2
Followup-For: Bug #961028
Same problem for me with an Envy 7640.
BR
-- Package-specific info:
Saving output in log file: /home/gpe/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-testing version is not supported. Using debian-10.3 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.6.0-1-amd64 #1 SMP Debian 5.6.7-1 (2020-04-29) GNU/Linux
Host: reveillon
Proc: 5.6.0-1-amd64 #1 SMP Debian 5.6.7-1 (2020-04-29) GNU/Linux
Distribution: debian testing
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro testing version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 05/23/20 01:26:22
version = 3.20.5
[last_used]
device_uri = "hp:/net/ENVY_7640_series?ip=192.168.1.4"
printer_name = ENVY_7640
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = true
rate = 30
type = 2
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1424993732
latest_available_version = 3.15.11
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.30' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.3 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.3 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
DESKJET_1220C
-------------
Type: Printer
Device URI: hp:/net/DESKJET_1220C?ip=192.168.1.55
PPD: /etc/cups/ppd/DESKJET_1220C.ppd
PPD Description: HP Deskjet 1220c, hpcups 3.20.5
Printer status: printer DESKJET_1220C is idle. enabled since Tue Dec 26 23:38:59 2017
[31;01merror: Unable to communicate with device (code=12): hp:/net/DESKJET_1220C?ip=192.168.1.55[0m
[31;01merror: unable to open channel[0m
error: Communication status: Failed
ENVY-7640
---------
Type: Unknown
Device URI: dnssd://HP%20ENVY%207640%20series%20%5B3F29B7%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-3464a93f29b7
PPD: /etc/cups/ppd/ENVY-7640.ppd
PPD Description: HP ENVY 7640 series, driverless, cups-filters 1.27.2
Printer status: printer ENVY-7640 is idle. enabled since Tue May 12 21:32:32 2020
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
ENVY_7640
---------
Type: Printer
Device URI: hp:/net/ENVY_7640_series?ip=192.168.1.4
PPD: /etc/cups/ppd/ENVY_7640.ppd
PPD Description: HP Envy 7640 Series, hpcups 3.20.5
Printer status: printer ENVY_7640 is idle. enabled since Fri Apr 3 19:04:31 2020
Communication status: Good
ENVY_7640_fax
-------------
Type: Fax
Device URI: hpfax:/net/ENVY_7640_series?ip=192.168.1.4
PPD: /etc/cups/ppd/ENVY_7640_fax.ppd
PPD Description: HP Fax4 hpcups
Printer status: printer ENVY_7640_fax is idle. enabled since Wed Mar 4 01:15:59 2015
Communication status: Good
LabelWriter-450
---------------
Type: Unknown
Device URI: usb://DYMO/LabelWriter%20450?serial=01010112345600
PPD: /etc/cups/ppd/LabelWriter-450.ppd
PPD Description: DYMO LabelWriter 450
Printer status: printer LabelWriter-450 is idle. enabled since Sat May 9 18:36:19 2020
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 4
Total Warnings: 2
Done.
-- System Information:
Debian Release: bullseye/sid
APT prefers testing
APT policy: (990, 'testing'), (500, 'unstable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.6.0-1-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3-1
ii hplip-data 3.20.5+dfsg0-2
ii libc6 2.30-8
ii libcups2 2.3.3-1
ii libdbus-1-3 1.12.16-2
ii libhpmud0 3.20.5+dfsg0-2
ii libpython3.8 3.8.3-1
ii libsane 1.0.27-3.2+b1
ii libsane-hpaio 3.20.5+dfsg0-2
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.20.5+dfsg0-2
ii python3 3.8.2-3
ii python3-dbus 1.2.16-2
ii python3-gi 3.36.0-3
ii python3-pexpect 4.6.0-3
ii python3-pil 7.0.0-4+b1
ii python3-reportlab 3.5.34-1
ii wget 1.20.3-1+b2
ii xz-utils 5.2.4-1+b1
Versions of packages hplip recommends:
ii avahi-daemon 0.8-1
ii policykit-1 0.105-26
ii printer-driver-postscript-hp 3.20.5+dfsg0-2
ii sane-utils 1.0.27-3.2+b1
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.20.5+dfsg0-2
ii python3-notify2 0.3-4
ii system-config-printer 1.5.12-1
-- no debconf information
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