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Bug#953104: marked as done (hplip: After upgrade to version 3.20.2 of hplip, nothing can be printed)

Your message dated Wed, 11 Mar 2020 18:30:17 +0100
with message-id <3511263.OAXf2hqeYW@odyx.org>
and subject line Re: Bug#953104: hplip: After upgrade to version 3.20.2 of hplip, nothing can be printed
has caused the Debian Bug report #953104,
regarding hplip: After upgrade to version 3.20.2 of hplip, nothing can be printed
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
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immediately.)


-- 
953104: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=953104
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 3.19.12+dfsg0-4
Severity: important

Dear Maintainer,

Running Debian Testing.

After upgrading to v3.20.2 of hplip, my system could no longer print anything.
Print jobs were being sent
to the printer (display panel illuminated to indicate something was
communicating with the printer) but
would never complete, and jobs eventually timed out with a communication error.

Downgrading to version 3.19.12 of hplip has allowed me to continue printing
again.
The printer is an HP OfficeJet 6700 Premium (an all-in-one-device)

It has been pointed out to me on the Debian User mailing list, that there was a
recent change in CUPS;

>> cups (2.3.1-5) unstable; urgency=medium
>>
>>   * Move towards driverless-centered installation:
>>     - Drop all printer-driver-* and hplip recommends/suggests
>>   * Cleanup all versions from pre- Debian stable
>>   * Bump S-V to 4.5.0 without changes needed
>>

which may have some impact on hplip and its interaction with CUPS.

Summary of hp-check runs;

The installed version (3.19.12) hp-check report concludes thus;

Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

and from 3.20.0;

Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

CUPS is installed and running, and cups-bsd and cups-client are both installed.
Installing other packages mentioned did nothing to improve the situation.



-- Package-specific info:

-- System Information:
Debian Release: bullseye/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 5.4.0-4-amd64 (SMP w/2 CPU cores)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages hplip depends on:
ii  adduser                3.118
ii  cups                   2.3.1-7
ii  hplip-data             3.19.12+dfsg0-4
ii  libc6                  2.29-10
ii  libcups2               2.3.1-7
ii  libdbus-1-3            1.12.16-2
ii  libhpmud0              3.19.12+dfsg0-4
ii  libpython3.7           3.7.6-1+b1
ii  libsane                1.0.27-3.2+b1
ii  libsane-hpaio          3.19.12+dfsg0-4
ii  lsb-base               11.1.0
ii  printer-driver-hpcups  3.19.12+dfsg0-4
ii  python3                3.7.5-3
ii  python3-dbus           1.2.16-1
ii  python3-gi             3.34.0-6
ii  python3-pexpect        4.6.0-1
ii  python3-pil            6.2.1-2+b1
ii  python3-reportlab      3.5.34-1
ii  wget                   1.20.3-1+b2
ii  xz-utils               5.2.4-1+b1

Versions of packages hplip recommends:
ii  avahi-daemon                  0.7-5
ii  policykit-1                   0.105-26
pn  printer-driver-postscript-hp  <none>
ii  sane-utils                    1.0.27-3.2+b1

Versions of packages hplip suggests:
pn  hplip-doc              <none>
ii  hplip-gui              3.19.12+dfsg0-4
pn  python3-notify2        <none>
pn  system-config-printer  <none>

-- no debconf information

--- End Message ---
--- Begin Message --- 
Version: 3.20.2+dfsg0-3

I believe this was fixed (in unstable) by reverting an upstream change made in 
3.20.2. This revert was then carried over by upstream in 3.20.3.

hplip is stuck in the python-defaults transition, so it will not reach testing 
for a while, so please test with the unstable version if you can.

Cheers,

    OdyX

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