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Bug#940317: hplip: No more printing



tags 940317 moreinfo
thanks


On Sun 15 Sep 2019 at 16:20:03 +0200, Nicolas Patrois wrote:

> Package: hplip
> Version: 3.19.8+dfsg0-1
> Severity: important
> 
> Dear Maintainer,
> 
> I can’t print anymore, neither with a Photosmart 4780 nor with an Envy 5534 (.
> Both used to work.
> In fact, the jobs seem frozen in the queue.
> 
> I send the jobs and immediately, I’m informed that the job has been completed.
> It has not been printed.

Thank you for your report, Nicolas.

PPD files for your two printers are in /etc/cups/ppd. For both devices,
would you please execute the following command (as root) and post the two
logs.

cupsfilter -p <PPD> -m printer/foo -e /etc/nsswitch.conf > out.dat 2>log

Regards,

Brian.


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