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Bug#925222: hplip: hp-plugin doesn't work (hp-diagnose_plugin[4665]: error: Failed to install Plug-in)



You're welcome.

* Some background information.

Recently made an attempt to run Debian unstable on my system. Did a
clean install and changed sources.list and upgraded + dist-upgraded.
Resulting installation had problems with hplip so I reverted back to
Debian stable (another clean install). Subsequently I configured Debian
backports and did a

apt-get -t stretch-backports upgrade

to upgrade installed packages to their newer versions in the backports.
Then I noticed that hplip was broken with the same behaviour as in the
Debian unstable install. So I did a

apt install hplip/stable hplip-data/stable hplip-gui/stable
printer-driver-hpijs/stable printer-driver-postscript-hp/stable

to revert to stable hplip and it again works fine.

* Testing/Unstable

Don't require the testing/unstable version for hplip. Stable works fine.
But will it (still) work in the future version of Debian? (That's why I
submitted the bug report).

* Reproducing

If hplip 3.18.12 works fine at your system I don't know how to reproduce
the problem. I do have sudo installed and my account added to the sudo
group to enable. But when hplip asks for a password it has 'root'
already filled in for the username (grayed out so it cannot be changed)
so I typed my root password in the dialog window.

Thanks for the follow up.


On 3/25/19 7:16 PM, Brian Potkin wrote:
> On Thu 21 Mar 2019 at 13:34:23 +0100, Mari Donkers wrote:
>
>> The hplip/stable and hpgui/stable packages do *not* have the problem.
>> But the hplip/testing and hpgui/testing packages do have the problem.
>> The problem is as follows: when trying to download and install the
>> required printer plugin (for HP m1217 printer) it does download the
>> plugin, but fails to install it. It asks for the root password, which
>> I supply correctly but then reports an error. As mentioned before this
>> is only for the packages in testing, the stable packages work fine. So
>> I have downgraded the packages to stable as a workaround (the
>> automatically added information is for the working stable packages).
>> The error is easily reproduced. Just run hp-plugin (or hp-setup).
> Thank you for your report, Mari.
>
> I have used 'hp-plugin -i' a number of times in the past few months
> with hplip 3.18.12 and retested it today. It downloads the plugin,
> presents a licence to agree to and asks for the root password and,
> on giving it, installs the plugin files. Is there anything more you
> could suggest for me to do to get the behaviour you describe?
>
> If it is a matter of wanting the testing/unstable version, you could
> see what
>
>   https://wiki.debian.org/QuickPrintQueuesCUPS#mfd
>
> does for you.
>
> Regards,
>
> Brian.


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