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Bug#905921: hplip: hp-setup and hp-plugin fail to retrive key from keyserver and cannot get Laserjet1020 to work



Package: hplip
Version: 3.17.10+repack0-5
Severity: important

Dear Maintainer,

Stock or live Debian9.5 LXDE. Running hp-setup to get HP LaserJet 1020 working.
  $ sudo hp-setup -i
  ...
  Enter option (d=download*, p=specify path, q=quit) ? d
  ...
  Checking for network connection...
  Downloading plug-in from: 
  Downloading plug-in: [\  ] 0%
  Receiving digital keys: /usr/bin/gpg --homedir /root/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
  error: Unable to recieve key from keyserver
  Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
  ...
  error: No PPD found for model laserjet_1020 using old algorithm.
  error: Unable to find an appropriate PPD file.
  ...
  error: PPD file required. Setup cannot continue. Exiting.

Running "sudo hp-setup -i" on stock or live Ubuntu 18.04.1 works seamlessly.
(no keyserver issue, no PPD file issue, prints a page from a pdf as expected)
Since Ubuntu 18.04 has hplip 3.17, as opposed to 3.16 of Debian 9.5,
I tried hplip 3.17 with Debian, by changing the apt source to testing,
and upgraded hplip, together with its dependencies.
Result is the same.



-- Package-specific info:
Saving output in log file: /home/user/hp-check.log

HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are   
installed to successfully compile HPLIP.                                                                                                                                
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the      
proper dependencies installed to successfully run.                                                                                                                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).              

Check types:                                                                                                                                                            
a. EXTERNALDEP - External Dependencies                                                                                                                                  
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                                            
c. COMPILEDEP - Compile time Dependencies                                                                                                                               
d. [All are run-time checks]                                                                                                                                            
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                                        

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: 2-9.5 version is not supported. Using 2-9.1 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.9.0-7-amd64 #1 SMP Debian 4.9.110-1 (2018-07-05) GNU/Linux
 Host: debian
 Proc: 4.9.0-7-amd64 #1 SMP Debian 4.9.110-1 (2018-07-05) GNU/Linux
 Distribution: 2 9.5
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro  9.5 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.17.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.17.10



Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 08/11/18 18:02:47
version = 3.17.10


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               MISSING    'CUPS may not be installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.20            OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.25          OK         -
 error: dbus          DBus - Message bus system                                    REQUIRED        -               1.10.26         MISSING    'DBUS may not be installed or not running'
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.18            OK         -
 error: avahi-utils   avahi-utils                                                  OPTIONAL        -               -               MISSING    'avahi-utils needs to be installed'

------------------------
| General Dependencies |
------------------------

 error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
 error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.27'         OK         -
 error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.0           MISSING    'libcrypto needs to be installed'
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.6.6           OK         -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.8           OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.0           OK         -
 error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.6.6           MISSING    'python3-devel needs to be installed'
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.2           OK         -

--------------
| COMPILEDEP |
--------------

 error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
 error: gcc           gcc - GNU Project C and C++ Compiler                         REQUIRED        -               6.3.0           MISSING    'gcc needs to be installed'
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.17.10         OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.17.10         OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.17.10         OK         'hpaio found in /etc/sane.d/dll.conf'
 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.17.10         OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


lpstat
------
Type: Unknown
Device URI: Bad file descriptor


--------------
| PERMISSION |
--------------

error: Failed to find the lsusb command

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible 
error: 'libdbus-1-dev' package is missing/incompatible 
error: 'libjpeg62-turbo-dev' package is missing/incompatible 
error: 'libcups2-dev' package is missing/incompatible 
error: 'cups-bsd' package is missing/incompatible 
error: 'cups-client' package is missing/incompatible 
error: 'libcupsimage2' package is missing/incompatible 
error: 'libcupsimage2-dev' package is missing/incompatible 
error: 'libusb-1.0.0-dev' package is missing/incompatible 
error: 'libsane-dev' package is missing/incompatible 
error: 'libsnmp-dev' package is missing/incompatible 
error: 'snmp' package is missing/incompatible 
error: 'libssl-dev' package is missing/incompatible 
error: 'python3-pyqt4' package is missing/incompatible 
error: 'gtk2-engines-pixbuf' package is missing/incompatible 
error: 'python3-dev' package is missing/incompatible 
error: 'libtool' package is missing/incompatible 
error: 'libtool-bin' package is missing/incompatible 
error: 'g++' package is missing/incompatible 

Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible 
error: 'python3-notify2' package is missing/incompatible 
error: 'python3-dbus.mainloop.qt' package is missing/incompatible 

Total Errors: 16
Total Warnings: 0


Done.

-- System Information:
Debian Release: 9.5
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 4.9.0-7-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages hplip depends on:
ii  adduser                3.115
ii  cups                   2.2.8-5
ii  hplip-data             3.17.10+repack0-5
ii  libc6                  2.27-5
ii  libcups2               2.2.8-5
ii  libdbus-1-3            1.10.26-0+deb9u1
ii  libhpmud0              3.17.10+repack0-5
ii  libsane                1.0.25-4.1
ii  libsane-hpaio          3.17.10+repack0-5
ii  libsnmp30              5.7.3+dfsg-3
ii  libusb-1.0-0           2:1.0.21-1
ii  lsb-base               9.20161125
ii  printer-driver-hpcups  3.17.10+repack0-5
ii  python3                3.6.5-3
ii  python3-dbus           1.2.8-2+b1
ii  python3-gi             3.28.2-1+b1
ii  python3-pexpect        4.6.0-1
ii  python3-pil            5.2.0-2
ii  python3-reportlab      3.5.2-1
ii  wget                   1.18-5+deb9u2
ii  xz-utils               5.2.2-1.2+b1

Versions of packages hplip recommends:
ii  avahi-daemon                  0.6.32-2
ii  policykit-1                   0.105-18
ii  printer-driver-postscript-hp  3.17.10+repack0-5
ii  sane-utils                    1.0.25-4.1

Versions of packages hplip suggests:
pn  hplip-doc              <none>
pn  hplip-gui              <none>
pn  python3-notify2        <none>
ii  system-config-printer  1.5.7-3

-- no debconf information


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