Bug#879950: marked as done (hplip: lf317.1+rpak.1rPlugin mismatch after upgrade to 3.17.10+repack0-1)
Your message dated Sat, 28 Oct 2017 13:49:19 +0100
with message-id <28102017132821.dc61d1213172@desktop.copernicus.org.uk>
and subject line Re: Bug#879950: hplip: lf317.1+rpak.1rPlugin mismatch after upgrade to 3.17.10+repack0-1
has caused the Debian Bug report #879950,
regarding hplip: lf317.1+rpak.1rPlugin mismatch after upgrade to 3.17.10+repack0-1
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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--
879950: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=879950
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.17.10+repack0-1
Severity: normal
Dear Maintainer,
I did a dist-upgrade this week and now printing and scanning is not
working anymore. The printer is Color Laser Jet MFP M176n.
I found this in the logfile:
Oct 27 19:09:39 worf hpcups[23191]: prnt/hpcups/Hbpl1.cpp 52: Hbpl1 constructor : m_szLanguage = HBPL1
Oct 27 19:09:39 worf hpcups[23191]: common/utils.c 130: validate_plugin_version() Plugin version[3.17.6] mismatch with HPLIP version[3.17.10]
Oct 27 19:09:39 worf hpcups[23191]: common/utils.c 157: Plugin version is not matching
Oct 27 19:09:39 worf hpcups[23191]: prnt/hpcups/HPCupsFilter.cpp 486: m_Job initialization failed with error = 48
gimp/sane is saying "Failed to open device '...': Error during device I/O."
hp-setup complains it can't find any printers.
I can ping the printer and access it with a browser.
-- Package-specific info:
Saving output in log file: /tmp/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 2-buster/sid version is not supported. Using 2-9.1 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.5.0-2-amd64 #1 SMP Debian 4.5.4-1 (2016-05-16) GNU/Linux
Host: worf
Proc: 4.5.0-2-amd64 #1 SMP Debian 4.5.4-1 (2016-05-16) GNU/Linux
Distribution: 2 buster/sid
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro buster/sid version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.17.6
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 10/27/17 19:24:24
version = 3.17.10
[last_used]
device_uri = hpaio:/net/HP_Color_LaserJet_Pro_MFP_M176n?ip=10.0.0.9
printer_name = HP_Color_LaserJet_Pro_MFP_M176n
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1466165483
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.22 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
dbus DBus - Message bus system REQUIRED - 1.11.22 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.1 OK -
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.24' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.3 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
python3-xml Python XML libraries REQUIRED - 2.2.3 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.6.3 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/HP_Color_LaserJet_Pro_MFP_M176n?ip=10.0.0.9' is a Hewlett-Packard HP_Color_LaserJet_Pro_MFP_M176n all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Color_LaserJet_Pro_MFP_M176n
-------------------------------
Type: Printer
Device URI: hp:/net/HP_Color_LaserJet_Pro_MFP_M176n?ip=10.0.0.9
PPD: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M176n.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M176n.ppd ppd file
PPD Description:
Printer status: printer HP_Color_LaserJet_Pro_MFP_M176n is idle. enabled since Mon Jun 19 18:27:58 2017
warning: plug-in status: Version mismatch
Communication status: Good
HP_Color_LaserJet_Pro_MFP_M176n_SW
----------------------------------
Type: Unknown
Device URI: socket://10.0.0.9
PPD: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M176n_SW.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M176n_SW.ppd ppd file
PPD Description:
Printer status: printer HP_Color_LaserJet_Pro_MFP_M176n_SW is idle. enabled since Fri Oct 27 19:09:39 2017
Rendering completed
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 7
Total Warnings: 2
Done.
-- System Information:
Debian Release: buster/sid
APT prefers unstable
APT policy: (990, 'unstable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 4.5.0-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages hplip depends on:
ii adduser 3.116
ii coreutils 8.28-1
ii cups 2.2.5-2
ii hplip-data 3.17.10+repack0-1
ii libc6 2.24-17
ii libcups2 2.2.5-2
ii libdbus-1-3 1.11.22-1
ii libhpmud0 3.17.10+repack0-1
ii libsane 1.0.25-4.1
ii libsane-hpaio 3.17.10+repack0-1
ii libsnmp30 5.7.3+dfsg-1.7+b2
ii libusb-1.0-0 2:1.0.21-2
ii lsb-base 9.20170808
ii policykit-1 0.105-18
ii printer-driver-hpcups 3.17.10+repack0-1
ii python3 3.6.3-1
ii python3-dbus 1.2.4-1+b3
ii python3-gi 3.24.1-3
ii python3-pexpect 4.2.1-1
ii python3-pil 4.3.0-1
ii python3-reportlab 3.4.0-3
ii wget 1.19.1-5
ii xz-utils 5.2.2-1.3
Versions of packages hplip recommends:
pn avahi-daemon <none>
ii printer-driver-postscript-hp 3.17.10+repack0-1
ii sane-utils 1.0.25-4.1
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.17.10+repack0-1
ii python3-notify2 0.3-3
pn system-config-printer <none>
-- no debconf information
--- End Message ---
--- Begin Message ---
On Sat 28 Oct 2017 at 08:49:56 +0530, Martin Furter wrote:
> Hello Brian
>
> On 10/27/2017 10:18 PM, Brian Potkin wrote:
> > Hello Martin. Thank you for your report.
> >
> >
> > On Fri 27 Oct 2017 at 19:52:21 +0530, Martin Furter wrote:
> >
> > [...]
> >
> > You have to download and install the plugin. It is not in the hplip
> > package. Did you?
> Are you talking about the plugin for the printer model?
I do. Yours needs a plugin for printing and scanning. Use 'hp-plugin -i'.
> A long time ago when I installed hplip for the first time it downloaded and
> installed something.
> I forgot how I did that but the printer was working fine until I did the
> dist-upgrade.
>From previously:
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.17.6
hplip has detected you have version 3.17.6 of the plugin installed and
have accepted the eula. It will decline to print and scan until you
install (or it thinks you have installed) version 3.17.10. And, indeed,
you did trick the device into working. :)
> > I'm having a hard time seeing where the bug in hplip is.
> My guess is that the update creates that /var/lib/hp/hplip.state file before
> installing the software and because of that it contains the old version
> number.
>
> I only changed the version number in this file and everything started
> working again.
The files in hplip-3.17.6-plugin.run and hplip-3.17.10-plugin.run (apart
from two of them) are all the same size. Assuming them to be identical
would not be unreasonable. That (plus a bit of fibbing) is why
everything started working again. I see no bug in Debian's packaging of
hplip or hplip's procedure to ensure devices needing a plugin continue
to work for users when an upgrade is done.
Cheers,
Brian.
--- End Message ---
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