Bug#879719: NO SCANNER ON HP MFP Laserjet 477 fdn
On Fri 27 Oct 2017 at 13:37:46 -0400, Joeinslw wrote:
> I have discovered that when I was using Linux Mint 17.3 this MFP Laserjet
> 477 fdn worked fine both for printing and scanning, but now that I have
> upgraded to Linux Mint 18.2 the printer works but there is no driver that I
> can find for the scanner. So scanning is a problem on 18.2, the message I
> get is SCANNER NOT FOUND, I think it needs a driver, but no drivers are
> available for 18.2.
> I can not scan from the computer, so the only work around I have found is
> to scan to a flash drive, then plug into computer and take the scanning
> documents from there, a lot of work because there isn't a driver available
> for 18.2
You have put your mail in an inappropriate place. Firstly, this is a
Debian bug report about the OfficeJet Pro 8710. Secondly, Mint will have
its own support channels. Thirdly, it helps neither you nor us.
As a Debian user you would have been advised to read the scanner section
of the Debian wiki and to have made sure you had installed the non-free
plugin from HP with the hp-plugin utility.
Regards,
Brian.
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