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Bug#644830: marked as done (hp-check reports no problems although scanner driver is absent)



Your message dated Fri, 3 Mar 2017 18:14:27 +0000
with message-id <03032017180755.3315cad18b34@desktop.copernicus.org.uk>
and subject line Re: Bug#644830: hp-check reports no problems although scanner driver is absent
has caused the Debian Bug report #644830,
regarding hp-check reports no problems although scanner driver is absent
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
644830: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=644830
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.10.6-2

Hello Hplip maintainers,

i recently bought an HP deskjet 2050 printer/scanner/copier
and found that it copies well and prints well, but doesnt scan.

It was mentioned on HP's hplip pages that this machine is "fully"
supported for Linux,
so i had a conversation with their helpdesk
(available on https://answers.launchpad.net/hplip/+question/173135)
from which i learned that the machine doesn't scan with Debian because
the drivers have not been installed.

I looked a bit further, and found Debian bug #451502,
which mentions that (these) HP drivers are non-inspectable and
non-distributable.

While trying to find out what was wrong,
i used program 'hp-check', provided by hplip package.
When running 'hp-check -r -t', it reports as summary : "no errors or
warnings",
despite fact that it has found (reported in section 'plugin')
that values of persistent variables are
installed=0
eula=0
which apparently means that the driver plugin is not installed.

Without this plugin, this machine can not scan,
and therefore i think that 'hp-check -r -t' should not have reported
that there were no errors or warnings,
but should rather have warned that the driver is absent.

This would have saved me some time trying to figure out what was wrong.


I also found that with 'hp-check -t' i get some errors that are not
reported as compile-time only, while they do not show up with 'hp-check
-r -t'.


Thanks for providing hplip ;
this deskjet 2050 prints well, and works right out of the box.
(and for scanning i'll buy a canon lide 110).

Siward de Groot



--- End Message ---
--- Begin Message ---
On Sun 09 Oct 2011 at 15:48:15 +0200, Siward de Groot wrote:

> i recently bought an HP deskjet 2050 printer/scanner/copier
> and found that it copies well and prints well, but doesnt scan.
> 
> It was mentioned on HP's hplip pages that this machine is "fully"
> supported for Linux,
> so i had a conversation with their helpdesk
> (available on https://answers.launchpad.net/hplip/+question/173135)
> from which i learned that the machine doesn't scan with Debian because
> the drivers have not been installed.
> 
> I looked a bit further, and found Debian bug #451502,
> which mentions that (these) HP drivers are non-inspectable and
> non-distributable.
> 
> While trying to find out what was wrong,
> i used program 'hp-check', provided by hplip package.
> When running 'hp-check -r -t', it reports as summary : "no errors or
> warnings",
> despite fact that it has found (reported in section 'plugin')
> that values of persistent variables are
> installed=0
> eula=0
> which apparently means that the driver plugin is not installed.
> 
> Without this plugin, this machine can not scan,
> and therefore i think that 'hp-check -r -t' should not have reported
> that there were no errors or warnings,
> but should rather have warned that the driver is absent.

It is rather strange that the 2050 is not listed on

  http://hplipopensource.com/hplip-web/plugin.html

as requiring a plugin.

Anyway, problems scanning from it were fixed in HPLIP 3.11.1:

  Launchpad bugs fixed:
     652963 - HP DeskJet 1050/2050 Scanning Issue

The full story is at

  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/652963

Closing this report as the issue is resolved.

Regards,

Brian.





> 
> This would have saved me some time trying to figure out what was wrong.
> 
> 
> I also found that with 'hp-check -t' i get some errors that are not
> reported as compile-time only, while they do not show up with 'hp-check
> -r -t'.
> 
> 
> Thanks for providing hplip ;
> this deskjet 2050 prints well, and works right out of the box.
> (and for scanning i'll buy a canon lide 110).
> 
> Siward de Groot
> 
> 

--- End Message ---

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