Dear Brian, I followd your steps but none of this printers now installed fixed this problem. I already wrote a snail-mail to HP Germany: Maybe a firmware update can fix this issue too. The printer is suddenly working fine, since the demo pages from GNOME printer settings and the printer directly still print the colors fine. Thank you very much for your help. I send best wishes to you, Adrian Immanuel Kieß -- With many greetings from Leipzig, Germany. Adrian Immanuel Kieß Gothaer Straße 34 D-04155 Leipzig Administrator & programmer Unix ∧ Perl ∧ Java ∧ LaTeX 📪 — < adrian@kiess.engineer > 🌍 — http://www.kiess.engineer # Dem Ingenieur ist nichts zu schwör 👁 — http://totaleueberwachung.kiess.engineer # Site for people who hear voices 🐇 — http://outanekka.kiess.engineer # Outanekka online image gallery --SYSTEM-- echo "Your fortune cookie: " && /usr/games/fortune -c -s > (politics) % War is peace. Freedom is slavery. Ketchup is a vegetable. echo "IMMANUELK.NET uptime: " && /usr/bin/uptime > 04:40:31 up 8 days, 19:25, 10 users, load average: 2.63, 2.29, 2.35 On Tue, 2017-11-14 at 12:03 +0000, Brian Potkin wrote: > On Tue 14 Nov 2017 at 07:33:03 +0100, Adrian Immanuel Kieß wrote: > > > Dear Brian, > > > > I completed your suggested tests and all of those three printing > > commands produce a B/W print with light magenta, the same result as > > I > > attached in a before sent to you message. > > Let us summarise where we are at. > > 1. I have printed adrian.ps on an Epson. Not the best of printouts > but > it is in full colour. The PS file is a good file, so cups-filters > and cups have behaved correctly. > > 2. You have sent two PS files *directly* to the printer. The outcome > is > described above. The good PS files *do* print but are very > suboptimal. > This poor printing is not the result of using hplip because its > backend was not used; it points to the printer being responsible > in > some way. > > 3. You have other print queues which also do not work. This is > another > indication that hplip is not responsible for the behaviour. > > 4. You report: > > > Test printouts from the Gnome-Settings or directly fom the > > printer all print the colour correctly so I assume something > > is wrong the postscript file generated, ....... > > I am pretty confident (see 1) the PS file is ok. I am unfamiliar > with > Gnome-Settings; the only extra thing it will do (I think) is > convert > the JPG to a PDF before dispatching it to the printing system. > Maybe > that makes a difference; I do not know. > > When you say print "directly fom the printer" I suppose you did > this by > using the front panel of the printer? Getting full colour implies > a > functional printer; toner ok etc. > > Here are two ways to try in order to get printing working for you > again. > > a) Your printer should be capable of driverless printing. Please read > > https://wiki.debian.org/DriverlessPrinting > > I'd suggest using the cups-browsed method. > > b) Don't have the filtering system generate a PS file. Set up a print > queue with a PCL 6 PPD (the CUPS+Gutenprint one?). > > Regards, > > Brian.
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