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Bug#682694: marked as done (libsane-hpaio: hp-scan : Unable to set option resolution with Photosmart C6300)



Your message dated Sat, 11 Nov 2017 12:52:20 +0000
with message-id <11112017124937.cf3740176e07@desktop.copernicus.org.uk>
and subject line Re: Bug#682694: libsane-hpaio: hp-scan : Unable to set option resolution with Photosmart C6300
has caused the Debian Bug report #682694,
regarding libsane-hpaio: hp-scan : Unable to set option resolution with Photosmart C6300
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
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misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
682694: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=682694
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: libsane-hpaio
Version: 3.12.6-3
Severity: normal

Dear Maintainer,

No scan resolution available on xsane application, and hp-scan shows "Unable to
set option resolution" and "Unable to set option source to value Flatbed".
Meanwhile scanning are performed, probably at 300dpi by default.

I encounter the same problem on my 3 PC Debian testing.
I suppose that the issue came with hplip 3.12.6.
I configured the printer (well, I hope) with hp-check + hp-setup.

Here is a hp-scan trace :

HP Linux Imaging and Printing System (ver. 3.12.6)
Scan Utility ver. 2.2

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-scan[4057]: debug: getDeviceUri(None, None, ['hpaio'], {'scan-type':
(<built-in function gt>, 0)}, , True)
hp-scan[4057]: debug: Mode=0
hp-scan[4057]: debug: hp:/net/Photosmart_C6300_series?zc=hpimp: back_end:hp
is_hp:True bus:net model:Photosmart_C6300_series serial: dev_file: host:hpimp
zc:hpimp port:1
hp-scan[4057]: debug: Cache miss: photosmart_c6300_series
hp-scan[4057]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-scan[4057]: debug: Searching for section [photosmart_c6300_series] in file
/usr/share/hplip/data/models/models.dat
hp-scan[4057]: debug: Found section [photosmart_c6300_series] in file
/usr/share/hplip/data/models/models.dat
hp-scan[4057]: debug: {'hpaio:/net/Photosmart_C6300_series?zc=hpimp':
['Photosmart_C6300']}
Using device: hpaio:/net/Photosmart_C6300_series?zc=hpimp

warning: Output file '/tmp/img.png' exists. File will be overwritten.
Using device hpaio:/net/Photosmart_C6300_series?zc=hpimp
Opening connection to device...
hp-scan[4057]: debug: Device supported resolutions [75, 100, 150, 200, 300,
600, 1200, 2400, 4800]

Resolution: 600dpi
Mode: gray
Compression: JPEG
Scan area (mm):
  Top left (x,y): (0.000000mm, 0.000000mm)
  Bottom right (x,y): (215.899994mm, 296.925995mm)
  Width: 215.899994mm
  Height: 296.925995mm
Destination(s): file
Output file: /tmp/img.png
error: Unable to set option resolution to value 600
hp-scan[4057]: debug: Supported source Options: [] size=0
error: Unable to set option source to value Flatbed

Warming up...
Scanning...
.....

hp-scan[4057]: debug: Read 558888 bytes
hp-scan[4057]: debug: Read 559526 bytes
hp-scan[4057]: debug: Scan thread exiting...

Read 546.4 KB from scanner.
hp-scan[4057]: debug: PPL=638 lines=877 depth=8 BPL=638 pad=0 total=559526
Closing device.
Outputting to destination 'file':
Saving to file /tmp/img.png
Done.

Regards, Alain



-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 3.2.0-2-686-pae (SMP w/1 CPU core)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages libsane-hpaio depends on:
ii  libc6        2.13-33
ii  libcups2     1.5.3-1
ii  libdbus-1-3  1.6.0-1
ii  libhpmud0    3.12.6-3
ii  libssl1.0.0  1.0.1c-3

Versions of packages libsane-hpaio recommends:
ii  hplip       3.12.6-3
ii  sane-utils  1.0.22-7.1

libsane-hpaio suggests no packages.

-- no debconf information

--- End Message ---
--- Begin Message ---
On Fri 24 Feb 2017 at 14:08:16 +0000, Brian Potkin wrote:

> This appears to have been fixed in HPLIP 3.12.10:
> 
>   Issues fixed:
>     - Cannot scan resolution on a Photosmart C6380
> 
>   http://hplipopensource.com/hplip-web/release_notes.html
> 
> Also relevant:
> 
>   https://bugs.mageia.org/show_bug.cgi?id=7637
> 
> Would you please test?

In spite of no response to the request, I am going to assume HPLIP
3.12.10 did indeed fix the issue.

Regards,

Brian.

--- End Message ---

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