Bug#864930: marked as done (hplip: MFP M125nw detected but printing does not work)
Your message dated Mon, 19 Jun 2017 00:07:24 +0100
with message-id <19062017000449.c597cb5ebaa5@desktop.copernicus.org.uk>
and subject line Re: Bug#864930: hplip: MFP M125nw detected but printing does not work
has caused the Debian Bug report #864930,
regarding hplip: MFP M125nw detected but printing does not work
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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immediately.)
--
864930: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=864930
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.16.11+repack0-3
Severity: normal
Dear Maintainer,
my MFP M125nw laser printer was perfectly working with Debian 8. After upgrading
to Debian 9 unstable (now stable), the printer is automatically detected and
everything seems to work, but nothing is printed. No obvious error message is
issued ("There was a problem", and after I kill the print, all I see is
"Printer state: Idle - rendering complete")
-- Package-specific info:
Saving output in log file: /home/giannozz/hp-check.log
HP Linux Imaging and Printing System (ver. 3.16.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 2-9.0 version is not supported. Using 2-8.6 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.9.0-3-amd64 #1 SMP Debian 4.9.30-1 (2017-06-04) GNU/Linux
Host: pania
Proc: 4.9.0-3-amd64 #1 SMP Debian 4.9.30-1 (2017-06-04) GNU/Linux
Distribution: 2 9.0
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.16.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro 9.0 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.16.11
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.16.11
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/usb/HP_LaserJet_Pro_MFP_M125nw?serial=CNB7H5H5S4
[installation]
date_time = 06/17/17 16:28:26
version = 3.16.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
------------------------
| General Dependencies |
------------------------
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
python3-xml Python XML libraries REQUIRED - 2.2.0 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.24' OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.3 OK -
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 MISSING 'libcrypto needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.5.3 MISSING 'python3-devel needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
-------------------------
| External Dependencies |
-------------------------
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
network network -wget OPTIONAL - 1.18 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.20 OK -
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
error: dbus DBus - Message bus system REQUIRED - 1.10.18 MISSING 'DBUS may not be installed or not running'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.16.11 OK -
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.16.11 OK 'hpaio found in /etc/sane.d/dll.conf'
---------------------
| Python Extentions |
---------------------
hpmudext IO-Extension REQUIRED - 3.16.11 OK -
cupsext CUPS-Extension REQUIRED - 3.16.11 OK -
--------------
| COMPILEDEP |
--------------
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - 6.3.0 MISSING 'gcc needs to be installed'
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-LaserJet-Pro-MFP-M125nw
--------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Pro_MFP_M125nw?serial=CNB7H5H5S4
PPD: /etc/cups/ppd/HP-LaserJet-Pro-MFP-M125nw.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-Pro-MFP-M125nw.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-Pro-MFP-M125nw disabled since Sat Jun 10 22:52:26 2017 -
Unplugged or turned off
error: Required plug-in status: Not installed
[31;01merror: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_Pro_MFP_M125nw?serial=CNB7H5H5S4[0m
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'g++' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'avahi-utils' package is missing/incompatible
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 18
Total Warnings: 0
Done.
-- System Information:
Debian Release: 9.0
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Kernel: Linux 4.9.0-3-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8), LANGUAGE=en_US:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages hplip depends on:
ii adduser 3.115
ii coreutils 8.26-3
ii cups 2.2.1-8
ii hplip-data 3.16.11+repack0-3
ii libc6 2.24-11
ii libcups2 2.2.1-8
ii libdbus-1-3 1.10.18-1
ii libhpmud0 3.16.11+repack0-3
ii libsane 1.0.25-4.1
ii libsane-hpaio 3.16.11+repack0-3
ii libsnmp30 5.7.3+dfsg-1.7
ii libusb-1.0-0 2:1.0.21-1
ii lsb-base 9.20161125
ii policykit-1 0.105-18
ii printer-driver-hpcups 3.16.11+repack0-3
ii python3 3.5.3-1
ii python3-dbus 1.2.4-1+b1
ii python3-gi 3.22.0-2
ii python3-pexpect 4.2.1-1
ii python3-pil 4.0.0-4
ii python3-reportlab 3.3.0-2
ii wget 1.18-5
Versions of packages hplip recommends:
ii avahi-daemon 0.6.32-2
ii printer-driver-postscript-hp 3.16.11+repack0-3
ii sane-utils 1.0.25-4.1
Versions of packages hplip suggests:
pn hplip-doc <none>
pn hplip-gui <none>
pn python3-notify2 <none>
ii system-config-printer 1.5.7-3
-- no debconf information
--- End Message ---
--- Begin Message ---
On Sat 17 Jun 2017 at 21:26:34 +0200, Paolo Giannozzi wrote:
> Oops ... I was convinced that I had already done it, but I hadn't.
> Sorry, now it works, please close bug 864930 (not sure I can do that)
Thank you for getting back to us, Paolo. You opened the bug report so
are entitled to close it yourself. I'll do it for you.
Cheers,
Brian.
--- End Message ---
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