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Bug#605589: marked as done (hplip: download of plug-in fails -> can not install printer)

Your message dated Mon, 27 Feb 2017 14:17:25 +0000
with message-id <27022017141317.45101b8a21f9@desktop.copernicus.org.uk>
and subject line Re: Bug#605589: hplip: download of plug-in fails -> can not install printer
has caused the Debian Bug report #605589,
regarding hplip: download of plug-in fails -> can not install printer
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
605589: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=605589
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 3.10.6-1.1
Severity: important

*** Please type your report below this line ***

At work we have a HP Color LaserJet CM2320fxi MFP in our network.
I tried to use the HPLIP Toolbox to install this printer with the
following steps:

1) In the dialog "Select From Discovered Devices" I choose the printer
and clicked "Next".

2) In the dialog "Driver Plug-in Installation" I choose the recommended
way of downloading and installing the plug-in from an HP authorized
server and clicked "Next".

3) I agreed to the "Driver Plug-in License Agreement" and clicked
"Next".

4) A dialog opens with just the following unhelpful message: "Plug-in
install failed.". I selected "OK".

5) Another dialog with the following message opens: "The printer you are
trying to setup requires a binary driver plug-in and it failed to
install. Please check your internet connection and try again. Visit
http://hplipopensource.com for more information.". I selected "OK".

This hplip bug has a major effect on the usability of the package
(completely failure in my situation) but probably does not render the
package completely unusable for everyone else, therefore I set the
severity to "important".

Regards

Ronny Standtke

--------------------------------------------------------------------------


-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.32-5-686 (SMP w/2 CPU cores)
Locale: LANG=de_CH.UTF-8, LC_CTYPE=de_CH.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages hplip depends on:
ii  adduser                 3.112            add and remove users and
groups
ii  coreutils               8.5-1            GNU core utilities
ii  cups                    1.4.4-7          Common UNIX Printing
System(tm) - 
ii  cups-client             1.4.4-7          Common UNIX Printing
System(tm) - 
ii  hplip-cups              3.10.6-1.1       HP Linux Printing and
Imaging - CU
ii  hplip-data              3.10.6-1.1       HP Linux Printing and
Imaging - da
ii  libc6                   2.11.2-7         Embedded GNU C Library:
Shared lib
ii  libcups2                1.4.4-7          Common UNIX Printing
System(tm) - 
ii  libdbus-1-3             1.2.24-3         simple interprocess
messaging syst
ii  libhpmud0               3.10.6-1.1       HP Multi-Point Transport
Driver (h
ii  libsane                 1.0.21-7         API library for scanners
ii  libsane-hpaio           3.10.6-1.1       HP SANE backend for
multi-function
ii  libssl0.9.8             0.9.8o-3         SSL shared libraries
ii  lsb-base                3.2-23.1         Linux Standard Base 3.2
init scrip
ii  policykit-1             0.96-4           framework for managing
administrat
ii  python                  2.6.6-3+squeeze1 interactive high-level
object-orie
ii  python-dbus             0.83.1-1         simple interprocess
messaging syst
ii  python-imaging          1.1.7-2          Python Imaging Library
ii  python-pexpect          2.3-1            Python module for
automating inter
ii  python-support          1.0.10           automated rebuilding
support for P

Versions of packages hplip recommends:
pn  avahi-daemon                  <none>     (no description available)
pn  sane-utils                    <none>     (no description available)

Versions of packages hplip suggests:
pn  hplip-doc                     <none>     (no description available)
ii  hplip-gui                     3.10.6-1.1 HP Linux Printing and
Imaging - GU
pn  kdeprint | gtklp | xpp        <none>     (no description available)
pn  python-notify                 <none>     (no description available)

-- no debconf information

--- End Message ---
--- Begin Message --- 
On Wed 01 Dec 2010 at 17:51:47 +0100, Ronny Standtke wrote:

> Package: hplip
> Version: 3.10.6-1.1
> Severity: important
> 
> *** Please type your report below this line ***
> 
> At work we have a HP Color LaserJet CM2320fxi MFP in our network.
> I tried to use the HPLIP Toolbox to install this printer with the
> following steps:
> 
> 1) In the dialog "Select From Discovered Devices" I choose the printer
> and clicked "Next".
> 
> 2) In the dialog "Driver Plug-in Installation" I choose the recommended
> way of downloading and installing the plug-in from an HP authorized
> server and clicked "Next".
> 
> 3) I agreed to the "Driver Plug-in License Agreement" and clicked
> "Next".
> 
> 4) A dialog opens with just the following unhelpful message: "Plug-in
> install failed.". I selected "OK".
> 
> 5) Another dialog with the following message opens: "The printer you are
> trying to setup requires a binary driver plug-in and it failed to
> install. Please check your internet connection and try again. Visit
> http://hplipopensource.com for more information.". I selected "OK".
> 
> This hplip bug has a major effect on the usability of the package
> (completely failure in my situation) but probably does not render the
> package completely unusable for everyone else, therefore I set the
> severity to "important".
> 
> Regards
> 
> Ronny Standtke
> 
> --------------------------------------------------------------------------

This hplip version is now unsupported, So closing. Please file a new
report if the problem remains in the present testing/unstable. Plugin
installation seems ok with 3.16.11+repack0-2.

Regards,                                                                                                                
                                                                                                                        
--                                                                                                                      
Brian.

--- End Message ---
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