Package: cups
Version: 1.7.5-11+deb8u1
Severity: important
Dear Maintainer, when I try to print a document, the printer does not react. In the print queue it said that the task was stopped.
Printer name: HP-LaserJet-Pro-MFP-M125ra
The content of a file /var/log/cups/error_log:
E [12/Mar/2016:19:18:42 +0700] [Job 28] Job stopped due to filter errors; please consult the error_log file for details.
D [12/Mar/2016:19:18:42 +0700] [Job 28] The following messages were recorded from 19:18:34 to 19:18:42
D [12/Mar/2016:19:18:42 +0700] [Job 28] Adding start banner page "none".
D [12/Mar/2016:19:18:42 +0700] [Job 28] Queued on "Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra" by "vrms".
D [12/Mar/2016:19:18:42 +0700] [Job 28] Auto-typing file...
D [12/Mar/2016:19:18:42 +0700] [Job 28] Request file type is application/pdf.
D [12/Mar/2016:19:18:42 +0700] [Job 28] File of type application/pdf queued by "vrms".
D [12/Mar/2016:19:18:42 +0700] [Job 28] Adding end banner page "none".
D [12/Mar/2016:19:18:42 +0700] [Job 28] time-at-processing=1457785114
D [12/Mar/2016:19:18:42 +0700] [Job 28] 3 filters for job:
D [12/Mar/2016:19:18:42 +0700] [Job 28] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [12/Mar/2016:19:18:42 +0700] [Job 28] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [12/Mar/2016:19:18:42 +0700] [Job 28] hpcups (application/vnd.cups-raster to printer/Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra, cost 0)
D [12/Mar/2016:19:18:42 +0700] [Job 28] job-sheets=none,none
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[0]="Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[1]="28"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[2]="vrms"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[3]="test"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[4]="1"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[5]="InputSlot=tray1 PageSize=A4 job-uuid=urn:uuid:573785ea-19c7-31e6-7654-3121549da276 job-originating-host-name=localhost time-at-creation=1457785114 time-at-processing=1457785114"
D [12/Mar/2016:19:18:42 +0700] [Job 28] argv[6]="/var/spool/cups/d00028-001"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[8]="HOME=/var/spool/cups/tmp"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[10]="SERVER_ADMIN=root@debian"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[11]="SOFTWARE=CUPS/1.7.5"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[13]="USER=root"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[14]="CUPS_MAX_MESSAGE=2047"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[17]="IPP_PORT=631"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[18]="CHARSET=utf-8"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[19]="LANG=ru_RU.UTF-8"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[20]="PPD=/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra.ppd"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[21]="RIP_MAX_CACHE=128m"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[22]="CONTENT_TYPE=application/pdf"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[23]="DEVICE_URI=usb://HP/LaserJet%20Pro%20MFP%20M125ra?serial=CNB7HCWJLW&interface=1"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[24]="PRINTER_INFO=Hewlett-Packard HP LaserJet Pro MFP M125ra"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[25]="PRINTER_LOCATION=debian"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[26]="PRINTER=Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[27]="PRINTER_STATE_REASONS=none"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[28]="CUPS_FILETYPE=document"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[30]="AUTH_I****"
D [12/Mar/2016:19:18:42 +0700] [Job 28] Started filter /usr/lib/cups/filter/pdftopdf (PID 5707)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Started filter /usr/lib/cups/filter/gstoraster (PID 5708)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Started filter /usr/lib/cups/filter/hpcups (PID 5709)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Started backend /usr/lib/cups/backend/usb (PID 5710)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Loading USB quirks from "/usr/share/cups/usb".
D [12/Mar/2016:19:18:42 +0700] [Job 28] Loaded 113 quirks.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Printing on printer with URI: usb://HP/LaserJet%20Pro%20MFP%20M125ra?serial=CNB7HCWJLW&interface=1
D [12/Mar/2016:19:18:42 +0700] [Job 28] libusb_get_device_list=13
D [12/Mar/2016:19:18:42 +0700] [Job 28] STATE: +connecting-to-device
D [12/Mar/2016:19:18:42 +0700] [Job 28] STATE: -connecting-to-device
D [12/Mar/2016:19:18:42 +0700] [Job 28] Printer found with device ID: MFG:Hewlett-Packard;MDL:HP LaserJet Pro MFP M125ra;CMD:ACL,CMD,ZJS,URF,PCLm,PJL;CLS:PRINTER;DES:HP LaserJet Pro MFP M125ra;FWVER:20150826;LEDMDIS:USB#ff#04#01;CID:HPLJPCLMSMV1; Device URI: usb://HP/LaserJet%20Pro%20MFP%20M125ra?serial=CNB7HCWJLW&interface=1
D [12/Mar/2016:19:18:42 +0700] [Job 28] Device protocol: 2
D [12/Mar/2016:19:18:42 +0700] [Job 28] Sending data to printer.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Set job-printer-state-message to "Sending data to printer.", current level=INFO
D [12/Mar/2016:19:18:42 +0700] [Job 28] PID 5707 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Color Manager: Calibration Mode/Off
D [12/Mar/2016:19:18:42 +0700] [Job 28] Calling FindDeviceById(cups-Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Found device /org/freedesktop/ColorManager/devices/cups_Hewlett_Packard_HP_LaserJet_Pro_MFP_M125ra
D [12/Mar/2016:19:18:42 +0700] [Job 28] Calling org.freedesktop.ColorManager.Device.Get(ProfilingInhibitors)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Calling FindDeviceById(cups-Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Found device /org/freedesktop/ColorManager/devices/cups_Hewlett_Packard_HP_LaserJet_Pro_MFP_M125ra
D [12/Mar/2016:19:18:42 +0700] [Job 28] Calling GetProfileForQualifiers(Gray.Plain....)
D [12/Mar/2016:19:18:42 +0700] [Job 28] Failed to send: org.freedesktop.ColorManager.Device.NothingMatched:nothing matched _expression_ 'Gray.Plain.,Gray.Plain.*,Gray.*.,Gray.*.*,*'
D [12/Mar/2016:19:18:42 +0700] [Job 28] Failed to get profile filename for cups-Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra
D [12/Mar/2016:19:18:42 +0700] [Job 28] Color Manager: no profiles specified in PPD
D [12/Mar/2016:19:18:42 +0700] [Job 28] Set job-printer-state-message to "Color Manager: no profiles specified in PPD", current level=INFO
D [12/Mar/2016:19:18:42 +0700] [Job 28] Color Manager: ICC Profile: None
D [12/Mar/2016:19:18:42 +0700] [Job 28] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sMediaType=Stationery -sOutputType=normal -r600x600 -dMediaPosition=19 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=8 -dcupsColorOrder=0 -dcupsColorSpace=1 -dcupsRowCount=3 -dcupsRowStep=2 -scupsString0=iso_a4_210x297mm -scupsPageSizeName=A4 -I/usr/share/cups/fonts -c '<</.HWMargins[14.000000 14.000000 14.000000 14.000000] /Margins[0 0]>>setpagedevice' -f -_
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[8]="HOME=/var/spool/cups/tmp"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[10]="SERVER_ADMIN=root@debian"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[11]="SOFTWARE=CUPS/1.7.5"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[13]="USER=root"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[14]="CUPS_MAX_MESSAGE=2047"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[17]="IPP_PORT=631"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[18]="CHARSET=utf-8"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[19]="LANG=ru_RU.UTF-8"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[20]="PPD=/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra.ppd"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[21]="RIP_MAX_CACHE=128m"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[22]="CONTENT_TYPE=application/pdf"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[23]="DEVICE_URI=usb://HP/LaserJet%20Pro%20MFP%20M125ra?serial=CNB7HCWJLW&interface=1"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[24]="PRINTER_INFO=Hewlett-Packard HP LaserJet Pro MFP M125ra"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[25]="PRINTER_LOCATION=debian"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[26]="PRINTER=Hewlett-Packard-HP-LaserJet-Pro-MFP-M125ra"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[27]="PRINTER_STATE_REASONS=none"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[28]="CUPS_FILETYPE=document"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [12/Mar/2016:19:18:42 +0700] [Job 28] envp[30]="AUTH_INFO_REQUIRED=none"
D [12/Mar/2016:19:18:42 +0700] [Job 28] Start rendering...
D [12/Mar/2016:19:18:42 +0700] [Job 28] Set job-printer-state-message to "Start rendering...", current level=INFO
D [12/Mar/2016:19:18:42 +0700] [Job 28] Processing page 1...
D [12/Mar/2016:19:18:42 +0700] [Job 28] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [12/Mar/2016:19:18:42 +0700] [Job 28] prnt/hpcups/Hbpl1.cpp 52: Hbpl1 constructor : m_szLanguage = HBPL1STATE: +hplip.plugin-error
D [12/Mar/2016:19:18:42 +0700] [Job 28] prnt/hpcups/HPCupsFilter.cpp 456: m_Job initialization failed with error = 48
D [12/Mar/2016:19:18:42 +0700] [Job 28] Sent 0 bytes...
D [12/Mar/2016:19:18:42 +0700] [Job 28] PID 5709 (/usr/lib/cups/filter/hpcups) stopped with status 1.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Hint: Try setting the LogLevel to "debug" to find out more.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Processing page 2...
D [12/Mar/2016:19:18:42 +0700] [Job 28] Rendering completed
D [12/Mar/2016:19:18:42 +0700] [Job 28] PID 5708 (/usr/lib/cups/filter/gstoraster) exited with no errors.
D [12/Mar/2016:19:18:42 +0700] [Job 28] Waiting for read thread to exit...
D [12/Mar/2016:19:18:42 +0700] [Job 28] Read thread still active, aborting the pending read...
D [12/Mar/2016:19:18:42 +0700] [Job 28] PID 5710 (/usr/lib/cups/backend/usb) exited with no errors.
D [12/Mar/2016:19:18:42 +0700] [Job 28] End of messages
D [12/Mar/2016:19:18:42 +0700] [Job 28] printer-state=3(idle)
D [12/Mar/2016:19:18:42 +0700] [Job 28] printer-state-message="Rendering completed"
D [12/Mar/2016:19:18:42 +0700] [Job 28] printer-state-reasons=none
-- System Information:
Debian Release: 8.3
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages cups depends on:
ii cups-client 1.7.5-11+deb8u1
ii cups-common 1.7.5-11+deb8u1
ii cups-core-drivers 1.7.5-11+deb8u1
ii cups-daemon 1.7.5-11+deb8u1
ii cups-filters 1.0.61-5+deb8u3
ii cups-ppdc 1.7.5-11+deb8u1
ii cups-server-common 1.7.5-11+deb8u1
ii debconf [debconf-2.0] 1.5.56
ii ghostscript 9.06~dfsg-2+deb8u1
ii libavahi-client3 0.6.31-5
ii libavahi-common3 0.6.31-5
ii libc-bin 2.19-18+deb8u3
ii libc6 2.19-18+deb8u3
ii libcups2 1.7.5-11+deb8u1
ii libcupscgi1 1.7.5-11+deb8u1
ii libcupsimage2 1.7.5-11+deb8u1
ii libcupsmime1 1.7.5-11+deb8u1
ii libcupsppdc1 1.7.5-11+deb8u1
ii libgcc1 1:4.9.2-10
ii libstdc++6 4.9.2-10
ii libusb-1.0-0 2:1.0.19-1
ii lsb-base 4.1+Debian13+nmu1
ii poppler-utils 0.26.5-2
ii procps 2:3.3.9-9
Versions of packages cups recommends:
ii avahi-daemon 0.6.31-5
ii colord 1.2.1-1+b2
ii cups-filters [ghostscript-cups] 1.0.61-5+deb8u3
ii printer-driver-gutenprint 5.2.10-3
Versions of packages cups suggests:
ii cups-bsd 1.7.5-11+deb8u1
pn cups-pdf <none>
ii foomatic-db-compressed-ppds [foomatic-db] 20150411-1
ii hplip 3.14.6-1+b2
ii printer-driver-hpcups 3.14.6-1+b2
pn smbclient <none>
ii udev 215-17+deb8u3
-- debconf information:
cupsys/backend: lpd, socket, usb, snmp, dnssd
cupsys/raw-print: true