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Bug#725798: marked as done (cups: Error "Print file was not accepted" after upgrade to wheezy)

Your message dated Tue, 26 Apr 2016 17:57:53 +0100
with message-id <26042016175150.143e2ae7f347@desktop.copernicus.demon.co.uk>
and subject line Re: Bug#725798: cups: Error "Print file was not accepted" after upgrade to wheezy
has caused the Debian Bug report #725798,
regarding cups: Error "Print file was not accepted" after upgrade to wheezy
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
725798: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=725798
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 1.5.3-5
Severity: normal

Dear Maintainer,
after upgrading from squeeze to wheezy printing on two of 5 printers failed with "Print file was not accepted."

Affected network printers are a Ricoh Aficio MP2000 and a Kyocera FS-2020DN.

Before the update everything was going well for more than three years.

Excerpt form /var/log/cups/error.log with LogLevel "debug"
D [08/Oct/2013:10:55:51 +0200] [Job 42] final_content_type="application/vnd.cups-raw", document_format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job IPP/1.1
D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x..x.x:631/ipp"
D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite" 
D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job: client-error-bad-request (client-error-bad-request)
D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job IPP/1.1
D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x.x.x.x:631/ipp"
D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite" 
D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Sending file using HTTP/1.1 chunking...
I [08/Oct/2013:10:55:51 +0200] [Job 42] none-report
D [08/Oct/2013:10:55:51 +0200] [Job 42] update_reasons(attr=1(none-report), s="(null)")
D [08/Oct/2013:10:55:51 +0200] [Job 42] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job: client-error-bad-request (client-error-bad-request)
E [08/Oct/2013:10:55:51 +0200] [Job 42] Print file was not accepted.
D [08/Oct/2013:10:55:51 +0200] [Job 42] Set job-printer-state-message to "Print file was not accepted.", current level=ERROR


Sometimes Cups rejects the print job with "Validate-Job", sometimes with "Create-Job": "client-error-bad-request (client-error-bad-request)"
when printing from a network client. Printing locally seems to work.

The Kyocera had to be set to IPP version 1.1 explicit: ipp://x.x.x.x:631/ipp/lp1?version=1.1 or I get an error about "unsupported IPP version 2.0"

The printer server was purged completly and newly installed and configured, but the error still exists.
Tried also different PPDs for the two printers, but this doesn't help, too.

Sincerely yours

Axel Dürrbaum


-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (700, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                3.113+nmu3
ii  bc                     1.06.95-2+b1
ii  cups-client            1.5.3-5
ii  cups-common            1.5.3-5
ii  cups-filters           1.0.18-2.1
ii  cups-ppdc              1.5.3-5
ii  debconf [debconf-2.0]  1.5.49
ii  dpkg                   1.16.10
ii  ghostscript            9.05~dfsg-6.3
ii  libavahi-client3       0.6.31-2
ii  libavahi-common3       0.6.31-2
ii  libc-bin               2.13-38
ii  libc6                  2.13-38
ii  libcups2               1.5.3-5
ii  libcupscgi1            1.5.3-5
ii  libcupsimage2          1.5.3-5
ii  libcupsmime1           1.5.3-5
ii  libcupsppdc1           1.5.3-5
ii  libdbus-1-3            1.6.8-1+deb7u1
ii  libgcc1                1:4.7.2-5
ii  libgnutls26            2.12.20-7
ii  libgssapi-krb5-2       1.10.1+dfsg-5+deb7u1
ii  libkrb5-3              1.10.1+dfsg-5+deb7u1
ii  libldap-2.4-2          2.4.31-1+nmu2
ii  libpam0g               1.1.3-7.1
ii  libpaper1              1.1.24+nmu2
ii  libslp1                1.2.1-9
ii  libstdc++6             4.7.2-5
ii  libusb-1.0-0           2:1.0.11-1
ii  lsb-base               4.1+Debian8+deb7u1
ii  poppler-utils          0.18.4-6
ii  procps                 1:3.3.3-3
ii  ssl-cert               1.0.32

Versions of packages cups recommends:
ii  avahi-daemon               0.6.31-2
ii  colord                     0.1.21-1
ii  foomatic-filters           4.0.17-1
ii  ghostscript-cups           9.05~dfsg-6.3
ii  printer-driver-gutenprint  5.2.9-1

Versions of packages cups suggests:
ii  cups-bsd               1.5.3-5
pn  cups-pdf               <none>
ii  foomatic-db            20120523-1
pn  hplip                  <none>
pn  printer-driver-hpcups  <none>
ii  smbclient              2:3.6.6-6
ii  udev                   175-7.2

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message --- 
On Tue 08 Oct 2013 at 15:21:55 +0200, Axel Dürrbaum wrote:

> Dear Maintainer,
> after upgrading from squeeze to wheezy printing on two of 5 printers failed with "Print file was not accepted."
> 
> Affected network printers are a Ricoh Aficio MP2000 and a Kyocera FS-2020DN.
> 
> Before the update everything was going well for more than three years.
> 
> Excerpt form /var/log/cups/error.log with LogLevel "debug"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] final_content_type="application/vnd.cups-raw", document_format="application/octet-stream"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job IPP/1.1
> D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x..x.x:631/ipp"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite" 
> D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job: client-error-bad-request (client-error-bad-request)
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job IPP/1.1
> D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x.x.x.x:631/ipp"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite" 
> D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Sending file using HTTP/1.1 chunking...
> I [08/Oct/2013:10:55:51 +0200] [Job 42] none-report
> D [08/Oct/2013:10:55:51 +0200] [Job 42] update_reasons(attr=1(none-report), s="(null)")
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job: client-error-bad-request (client-error-bad-request)
> E [08/Oct/2013:10:55:51 +0200] [Job 42] Print file was not accepted.
> D [08/Oct/2013:10:55:51 +0200] [Job 42] Set job-printer-state-message to "Print file was not accepted.", current level=ERROR
> 
> Sometimes Cups rejects the print job with "Validate-Job", sometimes
> with "Create-Job": "client-error-bad-request
> (client-error-bad-request)" when printing from a network client.
> Printing locally seems to work.
> 
> The Kyocera had to be set to IPP version 1.1 explicit:
> ipp://x.x.x.x:631/ipp/lp1?version=1.1 or I get an error about
> "unsupported IPP version 2.0"
> 
> The printer server was purged completly and newly installed and
> configured, but the error still exists.  Tried also different PPDs for
> the two printers, but this doesn't help, too.

Hello Axel, thank you for your report.

Wheezy is no longer supported so this report is being closed. However,
if the issue still persists in the present testig/unstable please feel
free to submit a new report.

Regards,

Brian.

--- End Message ---
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