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Bug#743455: marked as done (cups: Pause after backend failure (printer off) not reset by reboot)

Your message dated Thu, 07 Jul 2016 16:56:49 +0000
with message-id <E1bLCbZ-0004DL-Ky@franck.debian.org>
and subject line Bug#631025: fixed in cups 2.1.4-3
has caused the Debian Bug report #631025,
regarding cups: Pause after backend failure (printer off) not reset by reboot
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
631025: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=631025
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 1.5.3-5+deb7u1
Severity: important

Dear Maintainer,
please try to understand ...

   * What led up to the situation?

Assume a "ordinary" user, not an expert. He turned off the printer power
[not on idiot - in some country electicity is expensive]. He sends a
file to the printer, the printer backend fails [notably a hp printer,
but others brands seem to be affected too]. 

   * What exactly did you do (or not do) that was effective (or
     ineffective)?

Cups now adds some cryptic messages to it's log files [no "ordinary" user
will ever read them] and silently pauses the printer. Even after having
power restored the printer will not print again. Our "ordinary" user will
reboot his computer [trained by advise from other OS] but he still cannot
print.

   * What was the outcome of this action?

He will have to disconnect the printer from the linux box, plug
it into his other-OS Notebook or FrizBox or what ever to be able to
print again. He will not enjoy linux. Please keep in mind: he will not
open the cups web frontend to restart the printer [password required]
nor will he "sudo cupsenable <printer-name>" [no priviledge anyhow].

   * What outcome did you expect instead?

(a) the cups startup script could automatically cupsenable all printers
to make the "ordinary" user happy after reboot.

(b) an udev rule could trigger cupsenable when the printer is connected
[or powered on].

(c) make linux developers understand "ordinary" users. Not everybody
wants to be a linux geek.

   * summary *

Please understand that for an "ordinary" user the current cups behaviour
is a desaster and makes the cups package difficult to use for people
that turn off their printers to save [expensive] electric power.

Thank you!
Jürgen

-- System Information:
Debian Release: 7.4
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                3.113+nmu3
ii  bc                     1.06.95-2+b1
ii  cups-client            1.5.3-5+deb7u1
ii  cups-common            1.5.3-5+deb7u1
ii  cups-filters           1.0.18-2.1+deb7u1
ii  cups-ppdc              1.5.3-5+deb7u1
ii  debconf [debconf-2.0]  1.5.49
ii  dpkg                   1.16.12
ii  ghostscript            9.05~dfsg-6.3+deb7u1
ii  libavahi-client3       0.6.31-2
ii  libavahi-common3       0.6.31-2
ii  libc-bin               2.13-38+deb7u1
ii  libc6                  2.13-38+deb7u1
ii  libcups2               1.5.3-5+deb7u1
ii  libcupscgi1            1.5.3-5+deb7u1
ii  libcupsimage2          1.5.3-5+deb7u1
ii  libcupsmime1           1.5.3-5+deb7u1
ii  libcupsppdc1           1.5.3-5+deb7u1
ii  libdbus-1-3            1.6.8-1+deb7u1
ii  libgcc1                1:4.7.2-5
ii  libgnutls26            2.12.20-8+deb7u1
ii  libgssapi-krb5-2       1.10.1+dfsg-5+deb7u1
ii  libkrb5-3              1.10.1+dfsg-5+deb7u1
ii  libldap-2.4-2          2.4.31-1+nmu2
ii  libpam0g               1.1.3-7.1
ii  libpaper1              1.1.24+nmu2
ii  libslp1                1.2.1-9
ii  libstdc++6             4.7.2-5
ii  libusb-1.0-0           2:1.0.11-1
ii  lsb-base               4.1+Debian8+deb7u1
ii  poppler-utils          0.18.4-6
ii  procps                 1:3.3.3-3
ii  ssl-cert               1.0.32

Versions of packages cups recommends:
pn  avahi-daemon               <none>
pn  colord                     <none>
pn  foomatic-filters           <none>
ii  ghostscript-cups           9.05~dfsg-6.3+deb7u1
pn  printer-driver-gutenprint  <none>

Versions of packages cups suggests:
pn  cups-bsd                                   <none>
ii  cups-pdf                                   2.6.1-6
pn  foomatic-db-compressed-ppds | foomatic-db  <none>
ii  hplip                                      3.12.6-3.1+deb7u1
ii  printer-driver-hpcups                      3.12.6-3.1+deb7u1
ii  smbclient                                  2:3.6.6-6+deb7u2
ii  udev                                       175-7.2

-- Configuration Files:
/etc/cups/cupsd.conf.default [Errno 2] Datei oder Verzeichnis nicht gefunden: u'/etc/cups/cupsd.conf.default'
/etc/default/cups changed:
LOAD_LP_MODULE=no


-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message --- 
Source: cups
Source-Version: 2.1.4-3

We believe that the bug you reported is fixed in the latest version of
cups, which is due to be installed in the Debian FTP archive.

A summary of the changes between this version and the previous one is
attached.

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to 631025@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
pp.
Didier Raboud <odyx@debian.org> (supplier of updated cups package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmaster@ftp-master.debian.org)


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

Format: 1.8
Date: Thu, 07 Jul 2016 16:43:34 +0200
Source: cups
Binary: libcups2 libcupsimage2 libcupscgi1 libcupsmime1 libcupsppdc1 cups cups-core-drivers cups-daemon cups-client cups-ipp-utils libcups2-dev libcupsimage2-dev libcupscgi1-dev libcupsmime1-dev libcupsppdc1-dev cups-bsd cups-common cups-server-common cups-ppdc
Architecture: source
Version: 2.1.4-3
Distribution: unstable
Urgency: low
Maintainer: Debian Printing Team <debian-printing@lists.debian.org>
Changed-By: Didier Raboud <odyx@debian.org>
Description:
 cups       - Common UNIX Printing System(tm) - PPD/driver support, web interfa
 cups-bsd   - Common UNIX Printing System(tm) - BSD commands
 cups-client - Common UNIX Printing System(tm) - client programs (SysV)
 cups-common - Common UNIX Printing System(tm) - common files
 cups-core-drivers - Common UNIX Printing System(tm) - PPD-less printing
 cups-daemon - Common UNIX Printing System(tm) - daemon
 cups-ipp-utils - Common UNIX Printing System(tm) - IPP developer/admin utilities
 cups-ppdc  - Common UNIX Printing System(tm) - PPD manipulation utilities
 cups-server-common - Common UNIX Printing System(tm) - server common files
 libcups2   - Common UNIX Printing System(tm) - Core library
 libcups2-dev - Common UNIX Printing System(tm) - Development files CUPS library
 libcupscgi1 - Common UNIX Printing System(tm) - CGI library
 libcupscgi1-dev - Common UNIX Printing System(tm) - Development files for CGI libra
 libcupsimage2 - Common UNIX Printing System(tm) - Raster image library
 libcupsimage2-dev - Common UNIX Printing System(tm) - Development files CUPS image li
 libcupsmime1 - Common UNIX Printing System(tm) - MIME library
 libcupsmime1-dev - Common UNIX Printing System(tm) - Development files MIME library
 libcupsppdc1 - Common UNIX Printing System(tm) - PPD manipulation library
 libcupsppdc1-dev - Common UNIX Printing System(tm) - Development files PPD library
Closes: 631025
Changes:
 cups (2.1.4-3) unstable; urgency=low
 .
   * Change the default ErrorPolicy from 'stop-printer' to 'retry-job'
     - Update documentation, manpage and manpage translations
     - Add a cups-daemon NEWS entry
     (Closes: #631025)
   * Patch another lpstat call to also make the build reproducible when built in
     italian
Checksums-Sha1:
 604cef49398743ca06a0a10ea4dfd3515d569328 3391 cups_2.1.4-3.dsc
 a23acc7f4018057dcc2c83364caef64ceb5a362a 350568 cups_2.1.4-3.debian.tar.xz
Checksums-Sha256:
 c59c7df159979aec6f787081ebc50dbccd1e3987b292c59334af16b95379aef5 3391 cups_2.1.4-3.dsc
 8f00e2c32b789e0c97b746cc5fbf2ab38c3578266034a4938e85bbe1e0b8c92f 350568 cups_2.1.4-3.debian.tar.xz
Files:
 17cf8b013a55c8822227fb08723e7bca 3391 net optional cups_2.1.4-3.dsc
 cb829bdb02d4d220a4d13257ebe91dba 350568 net optional cups_2.1.4-3.debian.tar.xz

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--- End Message ---
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