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Bug#810474: marked as done (cups: Unable to clear print queue)



Your message dated Sun, 6 Mar 2016 20:06:17 +0000
with message-id <06032016200147.824cc13bc76f@desktop.copernicus.demon.co.uk>
and subject line Re: Bug#810474: cups: Unable to clear print queue
has caused the Debian Bug report #810474,
regarding cups: Unable to clear print queue
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
810474: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=810474
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.5.3-5+deb7u6
Severity: normal

Dear Maintainer,

If I print a large job from an application and then discover it is bad,
I am unable to stop the job and clear the print queue. 

-  If I power down the printer, the print job restarts when I power
up the printer.

- If I power down the printer and computer, the print job restarts when
I power them up.

- If I go to Xfce -> Settings -> Printing, right click on my printer
and choose View Print Queue, I see nothing.

- If I issue the command 'cancel -a' as root, the job still prints.


David


-- System Information:
Debian Release: 7.9
  APT prefers oldstable-updates
  APT policy: (500, 'oldstable-updates'), (500, 'oldstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                3.113+nmu3
ii  bc                     1.06.95-2+b1
ii  cups-client            1.5.3-5+deb7u6
ii  cups-common            1.5.3-5+deb7u6
ii  cups-filters           1.0.18-2.1+deb7u2
ii  cups-ppdc              1.5.3-5+deb7u6
ii  debconf [debconf-2.0]  1.5.49
ii  dpkg                   1.16.16
ii  ghostscript            9.05~dfsg-6.3+deb7u2
ii  libavahi-client3       0.6.31-2
ii  libavahi-common3       0.6.31-2
ii  libc-bin               2.13-38+deb7u8
ii  libc6                  2.13-38+deb7u8
ii  libcups2               1.5.3-5+deb7u6
ii  libcupscgi1            1.5.3-5+deb7u6
ii  libcupsimage2          1.5.3-5+deb7u6
ii  libcupsmime1           1.5.3-5+deb7u6
ii  libcupsppdc1           1.5.3-5+deb7u6
ii  libdbus-1-3            1.6.8-1+deb7u6
ii  libgcc1                1:4.7.2-5
ii  libgnutls26            2.12.20-8+deb7u3
ii  libgssapi-krb5-2       1.10.1+dfsg-5+deb7u4
ii  libkrb5-3              1.10.1+dfsg-5+deb7u4
ii  libldap-2.4-2          2.4.31-2+deb7u1
ii  libpam0g               1.1.3-7.1
ii  libpaper1              1.1.24+nmu2
ii  libslp1                1.2.1-9+deb7u1
ii  libstdc++6             4.7.2-5
ii  libusb-1.0-0           2:1.0.11-1
ii  lsb-base               4.1+Debian8+deb7u1
ii  poppler-utils          0.18.4-6
ii  procps                 1:3.3.3-3
ii  ssl-cert               1.0.32+deb7u1

Versions of packages cups recommends:
ii  avahi-daemon               0.6.31-2
ii  colord                     0.1.21-1
ii  foomatic-filters           4.0.17-1
ii  ghostscript-cups           9.05~dfsg-6.3+deb7u2
ii  printer-driver-gutenprint  5.2.9-1

Versions of packages cups suggests:
ii  cups-bsd                                   1.5.3-5+deb7u6
pn  cups-pdf                                   <none>
ii  foomatic-db-compressed-ppds [foomatic-db]  20120523-1
ii  hplip                                      3.12.6-3.1+deb7u1
ii  printer-driver-hpcups                      3.12.6-3.1+deb7u1
ii  smbclient                                  2:3.6.6-6+deb7u5
ii  udev                                       175-7.2

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message ---
Dear Debian User,

Further information on your issue was requested some time ago but there
has been no response from you. Use of our limited, volunteer supported
resources is best served by not keeping open inactive bugs any longer
than desirable, especially when the package concerned is older than the
current stable Debian version. Consequently, the report is now being
closed.

You may, of course, wish to review the reported problem. It would be
appreciated if any future investigation could be conducted using the
testing or unstable distributions, preferably the latter. If considered
necessary this report could be re-opened or a new bug report, possibly
referencing this one, submitted.

Thank you for your report.

Regards,

Brian.

--- End Message ---

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