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Bug#768336: c2esp: print streaky and uneven



On 06/11/14 15:33, Cia Watson wrote:
Package: printer-driver-c2esp
Version: 25c-1
Severity: important
File: c2esp

Dear Maintainer,
*** Please consider answering these questions, where appropriate ***

For the last several months, printing to my Kodak ESP-5250 has produced
streaky and uneven print. It happened when an ink cartridge was low and
continues after a new ink cartridge (Kodak ink) was installed. Printing a test
page from the printer prints perfectly.

In addition, printing from the Kodak interface on a Win8.1 laptop also prints
perfectly, so that leads to the conclusion that it's an issue with this
driver.



-- System Information:
Debian Release: 7.7
  APT prefers stable
  APT policy: (500, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.2.0-4-amd64 (SMP w/3 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages printer-driver-c2esp depends on:
ii  libc6           2.13-38+deb7u6
ii  libcups2        1.5.3-5+deb7u4
ii  libcupsdriver1  1.5.3-5+deb7u4
ii  libcupsimage2   1.5.3-5+deb7u4
ii  libjbig0        2.0-2+deb7u1
ii  zlib1g          1:1.2.7.dfsg-13

Versions of packages printer-driver-c2esp recommends:
ii  cups-ppdc  1.5.3-5+deb7u4

Versions of packages printer-driver-c2esp suggests:
ii  psutils  1.17.dfsg-1

-- no debconf information


So far, I have not had any other similar reports, and I don't see this problem when I print. This makes diagnosis tricky. Do you happen to know if the c2esp version was c2esp25c-1 before you had the problem? The latest version is c2esp-27, but the functional bits of that are almost the same as 25c. So I would be surprised if upgrading would solve the problem
Are you connecting to the printer with wifi or usb?
It might help with diagnosis if you checked some different prints: colour, black only, high / low resolution. Also try printing from some different programs, to check that it's not depending on the source of the image. One possibility might be something changed in the cups filters used to convert between .pdf or .ps and the raster for printing. Do you have any other printer available that you can print to also using cups? If the filters were the problem they might affect other printers.

My system is:
kodak ESP 5250
AMD64
ubuntu 14.04
kernel 3.13.0-24
c2esp27~rc1-1
libcups2 1.7.1
libcupsimage2 1.7.1
libcupsfilters1 1.0.52 (I can't remember exactly but I think cups 1.7 stopped having a libcupsdriver package?)
libjbig0 2.02

Paul Newall


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