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Bug#757077: Fwd: printer-driver-gutenprint: Updating ppd in printer queues during package updates



Sorry, I forgot to say that the printer was initially configured using the CUPS web interface. But it was probably a year ago and I don't remember the details.

Regards,

Paolo 


On Wed, Aug 6, 2014 at 10:44 PM, Didier 'OdyX' Raboud <odyx@debian.org> wrote:
Control: tags -1 -d-i +moreinfo
Control: severity -1 normal

Hi Paolo, and thanks for your bugreport,

Le mardi, 5 août 2014 14.23:33, vous avez écrit :
> I updated printer-driver-gutenprint and my printer stopped working,
> the error in printing job said "The PPD version (5.2.9) is not
> compatible with Gutenprint 5.2.10.".
>
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
>
> I deleted the printer and I reinstalled because it was impossible to
> change the printer ppd. I selected a new one using the web interface,
> saved,  but when I looked again at the prenter's settings it was back
> to the original outdated ppd.

That's really weird because 5.2.10-3 contains code to trigger the CUPS
mechanism to refresh the PPDs on upgrade (the generic cups code
equivalent to the gutenprint-specific cups-genppdupdate).

I suspect you might have had a specific configuration that made this
update fail. How was your printer configured initially?

Could you please send the relevant parts of /var/log/dpkg.log and
/var/log/apt/history.log to this bugreport?

Thanks in advance, cheers,
OdyX


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