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Bug#745838: marked as done (cups: usb printer stopping printing anything after testing upgrade - Unable to send data to printer)



Your message dated Sun, 21 Sep 2014 13:45:29 +0200
with message-id <[🔎] 2164712.jON6qu09L7@gyllingar>
and subject line Re: Bug#745838: usbmuxd/libusbmuxd2 breaking cups - resolved?
has caused the Debian Bug report #745838,
regarding cups: usb printer stopping printing anything after testing upgrade - Unable to send data to printer
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
745838: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=745838
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.7.2-1
Severity: important

I have no idea what has caused this bug, unfortunately, and I have
been trying to track it down for several hours.

I did a testing upgrade today and a couple of days ago, and now I
can't print anything.  The aptitude log is included below in case that
helps.

When I now try to print something, the cups web interface says "Unable
to send data to printer."  The printer (Samsung ML-1610, connected via
USB) spews out an error message which reads:

INTERNAL ERROR - FALSE
  POSITION: 0x334f6 (210166)
  SYSTEM: H6FWSIM/gdi
  LINE: 321
  VERSION: QPDL 1.26 04-14-2005

(most of this varies from page to page).

I have rebooted the machine, both into the current version of the
kernel and the previous version; I have tried downgrading
cups-browsed; I have purged and reinstalled cups, but all to no avail.

I really don't know what else to try :-/

Twice, the command "echo hello | lpr -PHomePrinter" has worked, but
most of the time it doesn't.  I compared debugging logs for two such
cases, and the only thing which looked obviously significantly
different was the messages:

D [25/Apr/2014:19:00:49 +0100] [Job 25] Got USB pipe stalled during write.
D [25/Apr/2014:19:00:49 +0100] cupsd is not idle any more, canceling shutdown.
E [25/Apr/2014:19:00:49 +0100] [Job 25] Unable to send data to printer.

which seems to be indicative of where the problem might lie.

I'm feeling exasperated - do you have any idea what might be causing
this or how I might be able to fix it?

Many thanks!

   Julian


Aptitude 0.6.10: log report
Wed, Apr 23 2014 09:25:07 +0100

IMPORTANT: this log only lists intended actions; actions which fail due to
dpkg problems may not be completed.

Will install 238 packages, and remove 4 packages.
3,145 kB of disk space will be freed
===============================================================================
[REMOVE, NOT USED] libplist1:amd64
[REMOVE, NOT USED] libpoppler37:amd64
[REMOVE, NOT USED] librtmp0:i386
[REMOVE, NOT USED] libstdc++5:amd64
[INSTALL, DEPENDENCIES] libpoppler44:amd64
[INSTALL, DEPENDENCIES] librtmp1:i386
[INSTALL, DEPENDENCIES] libwxsvg2:amd64
[INSTALL, DEPENDENCIES] opensc-pkcs11:amd64
[INSTALL, DEPENDENCIES] startpar:amd64
[UPGRADE] blt:amd64 2.4z-7 -> 2.4z-8
[UPGRADE] bootlogd:amd64 2.88dsf-51 -> 2.88dsf-53
[UPGRADE] cups-browsed:amd64 1.0.50-1 -> 1.0.52-1
[UPGRADE] cups-filters:amd64 1.0.50-1 -> 1.0.52-1
[UPGRADE] cups-filters-core-drivers:amd64 1.0.50-1 -> 1.0.52-1
[UPGRADE] curl:amd64 7.36.0-1 -> 7.36.0-1+b1
[UPGRADE] dictionaries-common:amd64 1.22.8 -> 1.23.1
[UPGRADE] dnsmasq-base:amd64 2.68-1 -> 2.69-1
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[UPGRADE] r-doc-info:amd64 3.0.3-1 -> 3.1.0-1
[UPGRADE] r-recommended:amd64 3.0.3-1 -> 3.1.0-1
[UPGRADE] rsync:amd64 3.1.0-2 -> 3.1.0-3
[UPGRADE] ruby2.0:amd64 2.0.0.484+really457-2 -> 2.0.0.484+really457-3
[UPGRADE] sgmls-doc:amd64 1.03ii-32 -> 1.03ii-33
[UPGRADE] sgmlspl:amd64 1.03ii-32 -> 1.03ii-33
[UPGRADE] sqlite3:amd64 3.8.4.1-1 -> 3.8.4.3-1
[UPGRADE] ssh:amd64 1:6.6p1-2 -> 1:6.6p1-3
[UPGRADE] sysv-rc:amd64 2.88dsf-51 -> 2.88dsf-53
[UPGRADE] sysvinit:amd64 2.88dsf-51 -> 2.88dsf-53
[UPGRADE] sysvinit-core:amd64 2.88dsf-51 -> 2.88dsf-53
[UPGRADE] sysvinit-utils:amd64 2.88dsf-51 -> 2.88dsf-53
[UPGRADE] texlive-binaries:amd64 2013.20130729.30972-2+b2 -> 2013.20130729.30972-2+b3
[UPGRADE] uno-libs3:amd64 4.1.5-2 -> 4.1.5-2+b1
[UPGRADE] ure:amd64 4.1.5-2 -> 4.1.5-2+b1
[UPGRADE] usbmuxd:amd64 1.0.8-3 -> 1.0.8-5
[UPGRADE] user-mode-linux:amd64 3.12-1um-1 -> 3.13-1um-0.1
[UPGRADE] wdiff:amd64 1.2.1-2 -> 1.2.1-3
[UPGRADE] x11proto-core-dev:amd64 7.0.24-1 -> 7.0.26-1
[UPGRADE] x11proto-fonts-dev:amd64 2.1.2-1 -> 2.1.3-1
[UPGRADE] xpdf:amd64 3.03-16 -> 3.03-17
[UPGRADE] xtrans-dev:amd64 1.3.2-1 -> 1.3.4-1
===============================================================================

Log complete.
Aptitude 0.6.10: log report
Fri, Apr 25 2014 12:03:05 +0100

IMPORTANT: this log only lists intended actions; actions which fail due to
dpkg problems may not be completed.

Will install 31 packages, and remove 0 packages.
998 kB of disk space will be used
===============================================================================
[UPGRADE] bash:amd64 4.3-6 -> 4.3-7
[UPGRADE] dict-wn:amd64 1:3.0-32 -> 1:3.0-33
[UPGRADE] ghostscript:amd64 9.05~dfsg-8+b1 -> 9.05~dfsg-8.1
[UPGRADE] ghostscript-x:amd64 9.05~dfsg-8+b1 -> 9.05~dfsg-8.1
[UPGRADE] gir1.2-networkmanager-1.0:amd64 0.9.8.8-6 -> 0.9.8.8-7
[UPGRADE] google-chrome-stable:amd64 34.0.1847.116-1 -> 34.0.1847.132-1
[UPGRADE] libevent-perl:amd64 1.21-1+b1 -> 1.21-2
[UPGRADE] libgs9:amd64 9.05~dfsg-8+b1 -> 9.05~dfsg-8.1
[UPGRADE] libgs9-common:amd64 9.05~dfsg-8 -> 9.05~dfsg-8.1
[UPGRADE] libjemalloc1:amd64 3.5.1-2 -> 3.6.0-1
[UPGRADE] libnm-glib-vpn1:amd64 0.9.8.8-6 -> 0.9.8.8-7
[UPGRADE] libnm-glib4:amd64 0.9.8.8-6 -> 0.9.8.8-7
[UPGRADE] libnm-util2:amd64 0.9.8.8-6 -> 0.9.8.8-7
[UPGRADE] liborc-0.4-0:amd64 1:0.4.18-1 -> 1:0.4.19-1
[UPGRADE] liborc-0.4-0:i386 1:0.4.18-1 -> 1:0.4.19-1
[UPGRADE] liborc-0.4-dev:amd64 1:0.4.18-1 -> 1:0.4.19-1
[UPGRADE] libpcre3:amd64 1:8.31-2 -> 1:8.31-4
[UPGRADE] libpcre3:i386 1:8.31-2 -> 1:8.31-4
[UPGRADE] libpcre3-dev:amd64 1:8.31-2 -> 1:8.31-4
[UPGRADE] libpcrecpp0:amd64 1:8.31-2 -> 1:8.31-4
[UPGRADE] librtmp1:amd64 1:2.4+20130918.git79459a2-dmo3 -> 1:2.4+20130918.git79459a2-dmo4
[UPGRADE] librtmp1:i386 1:2.4+20130918.git79459a2-dmo3 -> 1:2.4+20130918.git79459a2-dmo4
[UPGRADE] network-manager:amd64 0.9.8.8-6 -> 0.9.8.8-7
[UPGRADE] ntfs-3g:amd64 1:2013.1.13AR.1-2 -> 1:2014.2.15AR.1-1
[UPGRADE] patchutils:amd64 0.3.2-3 -> 0.3.3-1
[UPGRADE] python-colorama:amd64 0.2.5-0.1 -> 0.2.5-0.2
[UPGRADE] python-yaml:amd64 3.10-4+b3 -> 3.11-1
[UPGRADE] python3-yaml:amd64 3.10-4+b3 -> 3.11-1
[UPGRADE] r-cran-hmisc:amd64 3.14-0-1 -> 3.14-4-1
[UPGRADE] rtmpdump:amd64 1:2.4+20130918.git79459a2-dmo3 -> 1:2.4+20130918.git79459a2-dmo4
[UPGRADE] sharutils:amd64 1:4.14-1 -> 1:4.14-2
===============================================================================

Log complete.


-- System Information:
Debian Release: jessie/sid
  APT prefers testing
  APT policy: (500, 'testing'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.12-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_GB.utf8, LC_CTYPE=en_GB.utf8 (charmap=UTF-8) (ignored: LC_ALL set to en_GB.UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  cups-client            1.7.2-1
ii  cups-common            1.7.2-1
ii  cups-core-drivers      1.7.2-1
ii  cups-daemon            1.7.2-1
ii  cups-filters           1.0.52-1
ii  cups-ppdc              1.7.2-1
ii  cups-server-common     1.7.2-1
ii  debconf [debconf-2.0]  1.5.52
ii  ghostscript            9.05~dfsg-8.1
ii  libavahi-client3       0.6.31-4
ii  libavahi-common3       0.6.31-4
ii  libc-bin               2.18-4
ii  libc6                  2.18-4
ii  libcups2               1.7.2-1
ii  libcupscgi1            1.7.2-1
ii  libcupsimage2          1.7.2-1
ii  libcupsmime1           1.7.2-1
ii  libcupsppdc1           1.7.2-1
ii  libgcc1                1:4.8.2-16
ii  libstdc++6             4.8.2-16
ii  libusb-1.0-0           2:1.0.18-2
ii  lsb-base               4.1+Debian12
ii  poppler-utils          0.24.5-3
ii  procps                 1:3.3.9-2

Versions of packages cups recommends:
ii  avahi-daemon                     0.6.31-4
ii  colord                           1.0.6-1
ii  cups-filters [ghostscript-cups]  1.0.52-1
ii  printer-driver-gutenprint        5.2.9-1

Versions of packages cups suggests:
ii  cups-bsd                                   1.7.2-1
pn  cups-pdf                                   <none>
ii  foomatic-db-compressed-ppds [foomatic-db]  20140325-1
pn  hplip                                      <none>
pn  printer-driver-hpcups                      <none>
ii  smbclient                                  2:4.1.6+dfsg-1
ii  udev                                       204-8

-- debconf information:
  cupsys/backend: lpd, socket, usb, snmp, dnssd
  cupsys/raw-print: true

--- End Message ---
--- Begin Message ---
Le lundi, 1 septembre 2014, 08.12:06 Julian Gilbey a écrit :
> I just tried upgrading everything to testing yesterday, and my printer
> works again (I had held libusbmuxd2 and usbmuxd at earlier versions
> since April to use my printer).
> 
> So with:
> 
> cups         1.7.5-1
> libusbmuxd2  1.0.9-1
> usbmuxd      1.0.8-5
> 
> everything now seems to be working.
> 
> If you want to close these bugs, please feel free to do so.

Closing the CUPS one then, thanks!

Cheers,
 
OdyX

--- End Message ---

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