Bug#733948: hplip-gui: HP Toolbox can't be used as regular user when root account disabled
Package: hplip-gui
Version: 3.13.11-2
Severity: important
Dear Maintainer,
I installed the hplip-gui package on a fresh Debian Jessie install to make available the HP Toolbox for easy HP printers installation and management (in particular networked multi-function printing/scanning).
This installation has the root account disabled by specifying an empty password during the initial installation.
After launching hp-toolbox from command line (it can't be found from the Activites Overview, reported as Bug #733947), I proceed to networked printer detection which goes on as expected until reaching the Setup Device dialog and confirming the printer addition by clicking on the Add Printer button. At that point a dialog appears:
You do not have permission to add a printer. You need authentication.
My standard credentials don't work as expected, an error dialog indicates:
Could not connect to CUPS Server due to insufficient privileges.
Try with a valid user.
I would expect HP Toolbox to be usable even when the root account is disabled, as the initial user in a vanilla install has admin privileges.
As a workaround, a networked printer can be installed using the standard printing configuration utility, but network scanning and other advanced features won't be configured.
This effectively makes it harder to properly configure such networked multifunction devices.
I believe the same bug has been reported in Ubuntu:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1209246
-- Package-specific info:
Saving output in log file: /home/magicfab/hp-check.log
HP Linux Imaging and Printing System (ver. 3.13.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-unstable version is not supported. Using debian-7.2 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.11-2-amd64 #1 SMP Debian 3.11.10-1 (2013-12-04) GNU/Linux
Host: ARA-salon
Proc: 3.11-2-amd64 #1 SMP Debian 3.11.10-1 (2013-12-04) GNU/Linux
Distribution: debian unstable
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.11
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
html=/usr/share/doc/hplip-3.13.11
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 01/02/14 09:51:01
version = 3.13.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
gs Ghostscript REQUIRED 7.05 9.05 OK -
network Network-wget OPTIONAL - 1.14 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
error: dbus DBus REQUIRED - 1.6.18 MISSING 'DBUS may not be installed or not running'
error: cups CUPS REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
error: xsane SANE-GUI OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.7 OK -
error: libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 MISSING 'libcrypto needs to be installed'
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.3 OK -
error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
error: python-devel Python-SDK REQUIRED 2.2 2.7.6 MISSING 'python-devel needs to be installed'
pyqt4 Python-Qt4 REQUIRED 4.0 4.10.3 OK -
error: cups-devel CUPS-SDK REQUIRED - - MISSING 'cups-devel needs to be installed'
error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED - - OK -
error: cups-image CUPS-Image-Lib REQUIRED - - MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.13.11 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.11 OK -
hpmudext IO-Extension REQUIRED - 3.13.11 OK -
-----------------------
| Scan Configuration |
-----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.11 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.13.11 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: No destinations added.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'libjpeg8-dev' package is missing/incompatible
error: 'python-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'xsane' package is missing/incompatible
Total Errors: 12
Total Warnings: 0
Run 'hp-doctor' command to prompt and fix the issues.
Done.
-- System Information:
Debian Release: jessie/sid
APT prefers testing-updates
APT policy: (500, 'testing-updates'), (500, 'unstable'), (500, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 3.11-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=fr_CA.UTF-8, LC_CTYPE=fr_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip-gui depends on:
ii dbus-x11 1.6.18-2
ii gksu 2.0.2-6
ii hplip 3.13.11-2
ii python-qt4 4.10.3+dfsg1-1
ii python-qt4-dbus 4.10.3+dfsg1-1
Versions of packages hplip-gui recommends:
ii python-notify 0.1.1-3
ii simple-scan 3.10.0-1
hplip-gui suggests no packages.
-- no debconf information
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