Bug#605589: hplip: -> can not install printer
1) First Testing-Jessie :
- Still working after switching from testing-Wheezy to testing-Jessie
- After a few weeks appearance of a pop-up indicating that the drivers has to
be updated.
- After a few more weeks the printer (CP1215) was not recognized and can not
load the drivers.
2) Second Stable Wheezy (updated 13/11/2013)
Unable to start hplip
Test with hp-check-r:
root@zeus:~# /etc/init.d/cups restart
[ ok ] Restarting Common Unix Printing System: cupsd.
root@zeus:~# hp-check -r
HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the
above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /root/hp-check.log
Initializing. Please wait...
-No protocol specified
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:57: GtkWarning: could
not open display
warnings.warn(str(e), _gtk.Warning)
\No protocol specified
(xsane:29469): Gtk-WARNING **: cannot open display: :0
warning: debian-7.2 version is not supported. Using debian-6.0.5 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
Host: zeus
Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
Distribution: debian 7.2
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro 7.2 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce
type
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: Aucun fichier ou dossier de ce type
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.13.4 OK -
error: dbus DBus REQUIRED -
1.6.8 MISSING 'DBUS may not be installed or not running'
scanimage Shell-Scanning OPTIONAL 1.0
1.0.22 OK -
policykit Admin-Policy-framework OPTIONAL -
0.105 OK -
No protocol specified
(xsane:29483): Gtk-WARNING **: cannot open display: :0
No protocol specified
(xsane:29484): Gtk-WARNING **: cannot open display: :0
error: xsane SANE-GUI OPTIONAL 0.9
- MISSING 'xsane needs to be installed'
error: cups CUPS REQUIRED 1.1
- INCOMPAT 'CUPS may not be installed or not running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
2.5 OK -
error: libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 MISSING 'libcrypto needs to be installed'
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.9.3 OK -
error: libjpeg JPEG-Lib REQUIRED -
- MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED -
2.13 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.1.1 OK -
error: cups-ddk CUPS-DDK OPTIONAL -
- MISSING 'cups-ddk needs to be installed'
error: python-devel Python-SDK REQUIRED 2.2
2.7.3 MISSING 'python-devel needs to be installed'
pyqt4 Python-Qt4 REQUIRED 4.0
4.9.3 OK -
error: cups-devel CUPS-SDK REQUIRED -
- MISSING 'cups-devel needs to be installed'
error: sane-devel SANE-SDK REQUIRED -
- MISSING 'sane-devel needs to be installed'
error: libusb USB-Lib REQUIRED -
1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED -
- OK -
error: cups-image CUPS-Image-Lib REQUIRED -
- MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED -
2.1.0 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.12.6 OK -
pcardext PhotoCard-Extension REQUIRED -
3.12.6 OK -
hpmudext IO-Extension REQUIRED -
3.12.6 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.12.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
---------------------------------------- ------------------------
hp:/usb/HP_Color_LaserJet_CP1215?serial= HP Color LaserJet CP1215
LJ1N08D
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
p11-kit
-------
Type: Unknown
Device URI: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
Ne peut ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
HP
--
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1N08D
PPD: /etc/cups/ppd/HP.ppd
PPD Description: HP Color LaserJet cp1215, hpcups 3.12.6, requires proprietary
plugin
Printer status: p11-kit: couldn't load module: /usr/lib/x86_64-linux-
gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
keyring-pkcs11.so: Ne peut ouvrir le fichier d'objet partaprinter HP is idle.
enabled since mer. 13 nov. 2013 14:36:14 CET
p11-kit: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-
pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: Ne peut
ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
error: Required plug-in status: Not installed
Communication status: Good
--------------
| PERMISSION |
--------------
error: groups user-groups Required - -
MISSING ['lp', 'lpadmin']
USB HP Required - -
OK Node:'/dev/bus/usb/001/004' Perm:' root lp --t rw- rw- rw- rw-
r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'libjpeg62-dev' package is missing/incompatible
error: 'python-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible
error: 'cups-ddk' package is missing/incompatible
Total Errors: 17
Total Warnings: 1
Re-run 'hp-check --fix' command to prompt and fix the issues.
Done.
/******************************
Test with hp-check --fix
root@zeus:~# hp-check --fix
HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the
above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /root/hp-check.log
Initializing. Please wait...
-No protocol specified
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:57: GtkWarning: could
not open display
warnings.warn(str(e), _gtk.Warning)
\No protocol specified
(xsane:29527): Gtk-WARNING **: cannot open display: :0
warning: debian-7.2 version is not supported. Using debian-6.0.5 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
Host: zeus
Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
Distribution: debian 7.2
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro 7.2 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce
type
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: Aucun fichier ou dossier de ce type
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.13.4 OK -
error: dbus DBus REQUIRED -
1.6.8 MISSING 'DBUS may not be installed or not running'
scanimage Shell-Scanning OPTIONAL 1.0
1.0.22 OK -
policykit Admin-Policy-framework OPTIONAL -
0.105 OK -
No protocol specified
(xsane:29541): Gtk-WARNING **: cannot open display: :0
No protocol specified
(xsane:29542): Gtk-WARNING **: cannot open display: :0
error: xsane SANE-GUI OPTIONAL 0.9
- MISSING 'xsane needs to be installed'
error: cups CUPS REQUIRED 1.1
- INCOMPAT 'CUPS may not be installed or not running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
2.5 OK -
error: libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 MISSING 'libcrypto needs to be installed'
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.9.3 OK -
error: libjpeg JPEG-Lib REQUIRED -
- MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED -
2.13 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.1.1 OK -
error: cups-ddk CUPS-DDK OPTIONAL -
- MISSING 'cups-ddk needs to be installed'
error: python-devel Python-SDK REQUIRED 2.2
2.7.3 MISSING 'python-devel needs to be installed'
pyqt4 Python-Qt4 REQUIRED 4.0
4.9.3 OK -
error: cups-devel CUPS-SDK REQUIRED -
- MISSING 'cups-devel needs to be installed'
error: sane-devel SANE-SDK REQUIRED -
- MISSING 'sane-devel needs to be installed'
error: libusb USB-Lib REQUIRED -
1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED -
- OK -
error: cups-image CUPS-Image-Lib REQUIRED -
- MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED -
2.1.0 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
------------------------------
| Compile Time Dependencies |
------------------------------
error: gcc gcc-Compiler REQUIRED -
4.7.2 MISSING 'gcc needs to be installed'
error: libtool Build-tools REQUIRED -
- MISSING 'libtool needs to be installed'
error: make GNU-Build-tools REQUIRED 3.0
- MISSING 'make needs to be installed'
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.12.6 OK -
pcardext PhotoCard-Extension REQUIRED -
3.12.6 OK -
hpmudext IO-Extension REQUIRED -
3.12.6 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.12.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
---------------------------------------- ------------------------
hp:/usb/HP_Color_LaserJet_CP1215?serial= HP Color LaserJet CP1215
LJ1N08D
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
p11-kit
-------
Type: Unknown
Device URI: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
Ne peut ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
HP
--
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1N08D
PPD: /etc/cups/ppd/HP.ppd
PPD Description: HP Color LaserJet cp1215, hpcups 3.12.6, requires proprietary
plugin
Printer status: p11-kit: couldn't load module: /usr/lib/x86_64-linux-
gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
keyring-pkcs11.so: Ne peut ouvrir le fichier d'objet partaprinter HP is idle.
enabled since mer. 13 nov. 2013 14:36:14 CET
p11-kit: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-
pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: Ne peut
ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
error: Required plug-in status: Not installed
Communication status: Good
--------------
| PERMISSION |
--------------
error: groups user-groups Required - -
MISSING ['lp', 'lpadmin']
USB HP Required - -
OK Node:'/dev/bus/usb/001/004' Perm:' root lp --t rw- rw- rw- rw-
r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'libjpeg62-dev' package is missing/incompatible
error: 'python-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'g++' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'make' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible
error: 'cups-ddk' package is missing/incompatible
Total Errors: 20
Total Warnings: 1
------------------------------------
| Installation of Missing Packages |
------------------------------------
Install missing/incompatible packages. (a=install all*, c=custom_install,
s=skip, q=quit):
A package manager '/usr/lib/kde4/libexec/kdesu-uroot-csynaptic' appears to be
running. Please quit the package manager and press enter to continue
(i=ignore, r=retry*, f=force, q=quit) :
A package manager '/usr/lib/kde4/libexec/kdesu-uroot-csynaptic' appears to be
running. Please quit the package manager and press enter to continue
(i=ignore, r=retry*, f=force, q=quit) :q
root@zeus:~#
Regards (and sorry for the poor english )
Bernard
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