Bug#725798: cups: Error "Print file was not accepted" after upgrade to wheezy
Package: cups
Version: 1.5.3-5
Severity: normal
Dear Maintainer,
after upgrading from squeeze to wheezy printing on two of 5 printers failed with "Print file was not accepted."
Affected network printers are a Ricoh Aficio MP2000 and a Kyocera FS-2020DN.
Before the update everything was going well for more than three years.
Excerpt form /var/log/cups/error.log with LogLevel "debug"
D [08/Oct/2013:10:55:51 +0200] [Job 42] final_content_type="application/vnd.cups-raw", document_format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job IPP/1.1
D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x..x.x:631/ipp"
D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite"
D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Validate-Job: client-error-bad-request (client-error-bad-request)
D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job IPP/1.1
D [08/Oct/2013:10:55:51 +0200] [Job 42] printer-uri="ipp://x.x.x.x:631/ipp"
D [08/Oct/2013:10:55:51 +0200] [Job 42] requesting-user-name="xxx"
D [08/Oct/2013:10:55:51 +0200] [Job 42] job-name="42 - smbprn.00008679 Testseite"
D [08/Oct/2013:10:55:51 +0200] [Job 42] document-format="application/octet-stream"
D [08/Oct/2013:10:55:51 +0200] [Job 42] Sending file using HTTP/1.1 chunking...
I [08/Oct/2013:10:55:51 +0200] [Job 42] none-report
D [08/Oct/2013:10:55:51 +0200] [Job 42] update_reasons(attr=1(none-report), s="(null)")
D [08/Oct/2013:10:55:51 +0200] [Job 42] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
D [08/Oct/2013:10:55:51 +0200] [Job 42] Print-Job: client-error-bad-request (client-error-bad-request)
E [08/Oct/2013:10:55:51 +0200] [Job 42] Print file was not accepted.
D [08/Oct/2013:10:55:51 +0200] [Job 42] Set job-printer-state-message to "Print file was not accepted.", current level=ERROR
Sometimes Cups rejects the print job with "Validate-Job", sometimes with "Create-Job": "client-error-bad-request (client-error-bad-request)"
when printing from a network client. Printing locally seems to work.
The Kyocera had to be set to IPP version 1.1 explicit: ipp://x.x.x.x:631/ipp/lp1?version=1.1 or I get an error about "unsupported IPP version 2.0"
The printer server was purged completly and newly installed and configured, but the error still exists.
Tried also different PPDs for the two printers, but this doesn't help, too.
Sincerely yours
Axel Dürrbaum
-- System Information:
Debian Release: 7.1
APT prefers stable
APT policy: (700, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii adduser 3.113+nmu3
ii bc 1.06.95-2+b1
ii cups-client 1.5.3-5
ii cups-common 1.5.3-5
ii cups-filters 1.0.18-2.1
ii cups-ppdc 1.5.3-5
ii debconf [debconf-2.0] 1.5.49
ii dpkg 1.16.10
ii ghostscript 9.05~dfsg-6.3
ii libavahi-client3 0.6.31-2
ii libavahi-common3 0.6.31-2
ii libc-bin 2.13-38
ii libc6 2.13-38
ii libcups2 1.5.3-5
ii libcupscgi1 1.5.3-5
ii libcupsimage2 1.5.3-5
ii libcupsmime1 1.5.3-5
ii libcupsppdc1 1.5.3-5
ii libdbus-1-3 1.6.8-1+deb7u1
ii libgcc1 1:4.7.2-5
ii libgnutls26 2.12.20-7
ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1
ii libkrb5-3 1.10.1+dfsg-5+deb7u1
ii libldap-2.4-2 2.4.31-1+nmu2
ii libpam0g 1.1.3-7.1
ii libpaper1 1.1.24+nmu2
ii libslp1 1.2.1-9
ii libstdc++6 4.7.2-5
ii libusb-1.0-0 2:1.0.11-1
ii lsb-base 4.1+Debian8+deb7u1
ii poppler-utils 0.18.4-6
ii procps 1:3.3.3-3
ii ssl-cert 1.0.32
Versions of packages cups recommends:
ii avahi-daemon 0.6.31-2
ii colord 0.1.21-1
ii foomatic-filters 4.0.17-1
ii ghostscript-cups 9.05~dfsg-6.3
ii printer-driver-gutenprint 5.2.9-1
Versions of packages cups suggests:
ii cups-bsd 1.5.3-5
pn cups-pdf <none>
ii foomatic-db 20120523-1
pn hplip <none>
pn printer-driver-hpcups <none>
ii smbclient 2:3.6.6-6
ii udev 175-7.2
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd
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