Control: tag -1 + moreinfo
Could you try the step here https://wiki.ubuntu.com/DebuggingPrintingProblems
Bastien
.,
Le 13 nov. 2013 15:39, "bernard" <bernard.gellibert@free.fr> a écrit :
>
> 1) First Testing-Jessie :
> - Still working after switching from testing-Wheezy to testing-Jessie
> - After a few weeks appearance of a pop-up indicating that the drivers has to
> be updated.
> - After a few more weeks the printer (CP1215) was not recognized and can not
> load the drivers.
>
> 2) Second Stable Wheezy (updated 13/11/2013)
> Unable to start hplip
>
> Test with hp-check-r:
>
> root@zeus:~# /etc/init.d/cups restart
> [ ok ] Restarting Common Unix Printing System: cupsd.
>
> root@zeus:~# hp-check -r
>
> HP Linux Imaging and Printing System (ver. 3.12.6)
> Dependency/Version Check Utility ver. 15
>
> Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before compiling
> the HPLIP supplied
> tarball (.tar.gz or .run) to determine if the proper dependencies are
> installed to successfully
> compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a distro
> supplied package (.deb,
> .rpm, etc) or an already built HPLIP supplied tarball has the proper
> dependencies installed to
> successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This mode
> will check both of the
> above cases (both compile- and run-time dependencies).
>
> Check types:
> a. EXTERNALDEP - External Dependencies
> b. GENERALDEP - General Dependencies (required both at compile and run time)
> c. COMPILEDEP - Compile time Dependencies
> d. [All are run-time checks]
> PYEXT SCANCONF QUEUES PERMISSION
>
> Status Types:
> OK
> MISSING - Missing Dependency or Permission or Plug-in
> INCOMPAT - Incompatible dependency-version or Plugin-version
>
> Saving output in log file: /root/hp-check.log
>
> Initializing. Please wait...
> -No protocol specified
> /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:57: GtkWarning: could
> not open display
> warnings.warn(str(e), _gtk.Warning)
> \No protocol specified
>
> (xsane:29469): Gtk-WARNING **: cannot open display: :0
> warning: debian-7.2 version is not supported. Using debian-6.0.5 versions
> dependencies to verify and install...
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
> Host: zeus
> Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
> Distribution: debian 7.2
>
> -----------------------
> | HPLIP CONFIGURATION |
> -----------------------
>
> HPLIP-Version: HPLIP 3.12.6
> HPLIP-Home: /usr/share/hplip
> warning: HPLIP-Installation: Auto installation is not supported for debian
> distro 7.2 version
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=3.12.6
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hplip/HP
> ppdbase=/usr/share/ppd/hplip
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> libusb01-build=no
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> hpijs-install=yes
> foomatic-drv-install=yes
> foomatic-ppd-install=yes
> foomatic-rip-hplip-install=no
> hpcups-install=yes
> cups-drv-install=yes
> cups-ppd-install=no
> internal-tag=3.12.6
> restricted-build=no
> ui-toolkit=qt4
> qt3=no
> qt4=yes
> policy-kit=yes
> hpijs-only-build=no
> lite-build=no
> udev-acl-rules=yes
> udev_sysfs_rules=no
> hpcups-only-build=no
> hpijs-only-build=no
>
>
> Current contents of '/var/lib/hp/hplip.state' file:
> Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce
> type
>
> Current contents of '~/.hplip/hplip.conf' file:
> warning: Could not access file: Aucun fichier ou dossier de ce type
> <Package-name> <Package-Desc> <Required/Optional> <Min-Version>
> <Installed-Version> <Status> <Comment>
>
> --------------------------
> | External Dependencies |
> --------------------------
>
> gs Ghostscript REQUIRED 7.05
> 9.05 OK -
> network Network-wget OPTIONAL -
> 1.13.4 OK -
> error: dbus DBus REQUIRED -
> 1.6.8 MISSING 'DBUS may not be installed or not running'
> scanimage Shell-Scanning OPTIONAL 1.0
> 1.0.22 OK -
> policykit Admin-Policy-framework OPTIONAL -
> 0.105 OK -
> No protocol specified
>
> (xsane:29483): Gtk-WARNING **: cannot open display: :0
> No protocol specified
>
> (xsane:29484): Gtk-WARNING **: cannot open display: :0
> error: xsane SANE-GUI OPTIONAL 0.9
> - MISSING 'xsane needs to be installed'
> error: cups CUPS REQUIRED 1.1
> - INCOMPAT 'CUPS may not be installed or not running'
>
> -------------------------
> | General Dependencies |
> -------------------------
>
> reportlab Python-PDF-Lib OPTIONAL 2.0
> 2.5 OK -
> error: libcrypto OpenSSL-Crypto-Lib REQUIRED -
> 1.0.1 MISSING 'libcrypto needs to be installed'
> pil Python-Image-Lib OPTIONAL -
> 1.1.7 OK -
> pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
> 4.9.3 OK -
> error: libjpeg JPEG-Lib REQUIRED -
> - MISSING 'libjpeg needs to be installed'
> libpthread POSIX-Threads-Lib REQUIRED -
> 2.13 OK -
> python-dbus Python-DBUS REQUIRED 0.80.0
> 1.1.1 OK -
> error: cups-ddk CUPS-DDK OPTIONAL -
> - MISSING 'cups-ddk needs to be installed'
> error: python-devel Python-SDK REQUIRED 2.2
> 2.7.3 MISSING 'python-devel needs to be installed'
> pyqt4 Python-Qt4 REQUIRED 4.0
> 4.9.3 OK -
> error: cups-devel CUPS-SDK REQUIRED -
> - MISSING 'cups-devel needs to be installed'
> error: sane-devel SANE-SDK REQUIRED -
> - MISSING 'sane-devel needs to be installed'
> error: libusb USB-Lib REQUIRED -
> 1.0 MISSING 'libusb needs to be installed'
> sane Scan-Lib REQUIRED -
> - OK -
> error: cups-image CUPS-Image-Lib REQUIRED -
> - MISSING 'cups-image needs to be installed'
> error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
> 5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
> python-xml Python-XML-Lib REQUIRED -
> 2.1.0 OK -
> python-notify Desktop-notifications OPTIONAL -
> - OK -
>
> ----------------------
> | Python Extentions |
> ----------------------
>
> cupsext CUPS-Extension REQUIRED -
> 3.12.6 OK -
> pcardext PhotoCard-Extension REQUIRED -
> 3.12.6 OK -
> hpmudext IO-Extension REQUIRED -
> 3.12.6 OK -
>
> -----------------------
> | Scan Configuration |
> -----------------------
>
> hpaio HPLIP-SANE-Backend REQUIRED -
> 3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
> scanext Scan-SANE-Extension REQUIRED -
> 3.12.6 OK -
>
> ------------------------------
> | DISCOVERED SCANNER DEVICES |
> ------------------------------
>
> No Scanner found.
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> Device URI Model
> ---------------------------------------- ------------------------
> hp:/usb/HP_Color_LaserJet_CP1215?serial= HP Color LaserJet CP1215
> LJ1N08D
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> p11-kit
> -------
> Type: Unknown
> Device URI: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
> keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
> Ne peut ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
>
> HP
> --
> Type: Printer
> Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1N08D
> PPD: /etc/cups/ppd/HP.ppd
> PPD Description: HP Color LaserJet cp1215, hpcups 3.12.6, requires proprietary
> plugin
> Printer status: p11-kit: couldn't load module: /usr/lib/x86_64-linux-
> gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
> keyring-pkcs11.so: Ne peut ouvrir le fichier d'objet partaprinter HP is idle.
> enabled since mer. 13 nov. 2013 14:36:14 CET
> p11-kit: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-
> pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: Ne peut
> ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
> error: Required plug-in status: Not installed
> Communication status: Good
>
>
> --------------
> | PERMISSION |
> --------------
>
> error: groups user-groups Required - -
> MISSING ['lp', 'lpadmin']
> USB HP Required - -
> OK Node:'/dev/bus/usb/001/004' Perm:' root lp --t rw- rw- rw- rw-
> r--'
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -----------------------------
> error: 'libdbus-1-dev' package is missing/incompatible
> error: 'libcups2' package is missing/incompatible
> error: 'libssl-dev' package is missing/incompatible
> error: 'libjpeg62-dev' package is missing/incompatible
> error: 'python-dev' package is missing/incompatible
> error: 'libcups2-dev' package is missing/incompatible
> error: 'cups-bsd' package is missing/incompatible
> error: 'cups-client' package is missing/incompatible
> error: 'libsane-dev' package is missing/incompatible
> error: 'libusb-1.0.0-dev' package is missing/incompatible
> error: 'libcupsimage2' package is missing/incompatible
> error: 'libcupsimage2-dev' package is missing/incompatible
> error: 'libsnmp-dev' package is missing/incompatible
>
> Missing Optional Dependencies
> -----------------------------
> error: 'xsane' package is missing/incompatible
> error: 'cups-ddk' package is missing/incompatible
>
>
> Total Errors: 17
> Total Warnings: 1
>
> Re-run 'hp-check --fix' command to prompt and fix the issues.
>
> Done.
>
> /******************************
> Test with hp-check --fix
>
>
>
> root@zeus:~# hp-check --fix
>
> HP Linux Imaging and Printing System (ver. 3.12.6)
> Dependency/Version Check Utility ver. 15
>
> Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before compiling
> the HPLIP supplied
> tarball (.tar.gz or .run) to determine if the proper dependencies are
> installed to successfully
> compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a distro
> supplied package (.deb,
> .rpm, etc) or an already built HPLIP supplied tarball has the proper
> dependencies installed to
> successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This mode
> will check both of the
> above cases (both compile- and run-time dependencies).
>
> Check types:
> a. EXTERNALDEP - External Dependencies
> b. GENERALDEP - General Dependencies (required both at compile and run time)
> c. COMPILEDEP - Compile time Dependencies
> d. [All are run-time checks]
> PYEXT SCANCONF QUEUES PERMISSION
>
> Status Types:
> OK
> MISSING - Missing Dependency or Permission or Plug-in
> INCOMPAT - Incompatible dependency-version or Plugin-version
>
> Saving output in log file: /root/hp-check.log
>
> Initializing. Please wait...
> -No protocol specified
> /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:57: GtkWarning: could
> not open display
> warnings.warn(str(e), _gtk.Warning)
> \No protocol specified
>
> (xsane:29527): Gtk-WARNING **: cannot open display: :0
> warning: debian-7.2 version is not supported. Using debian-6.0.5 versions
> dependencies to verify and install...
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
> Host: zeus
> Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 GNU/Linux
> Distribution: debian 7.2
>
> -----------------------
> | HPLIP CONFIGURATION |
> -----------------------
>
> HPLIP-Version: HPLIP 3.12.6
> HPLIP-Home: /usr/share/hplip
> warning: HPLIP-Installation: Auto installation is not supported for debian
> distro 7.2 version
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=3.12.6
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hplip/HP
> ppdbase=/usr/share/ppd/hplip
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> libusb01-build=no
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> hpijs-install=yes
> foomatic-drv-install=yes
> foomatic-ppd-install=yes
> foomatic-rip-hplip-install=no
> hpcups-install=yes
> cups-drv-install=yes
> cups-ppd-install=no
> internal-tag=3.12.6
> restricted-build=no
> ui-toolkit=qt4
> qt3=no
> qt4=yes
> policy-kit=yes
> hpijs-only-build=no
> lite-build=no
> udev-acl-rules=yes
> udev_sysfs_rules=no
> hpcups-only-build=no
> hpijs-only-build=no
>
>
> Current contents of '/var/lib/hp/hplip.state' file:
> Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce
> type
>
> Current contents of '~/.hplip/hplip.conf' file:
> warning: Could not access file: Aucun fichier ou dossier de ce type
> <Package-name> <Package-Desc> <Required/Optional> <Min-Version>
> <Installed-Version> <Status> <Comment>
>
> --------------------------
> | External Dependencies |
> --------------------------
>
> gs Ghostscript REQUIRED 7.05
> 9.05 OK -
> network Network-wget OPTIONAL -
> 1.13.4 OK -
> error: dbus DBus REQUIRED -
> 1.6.8 MISSING 'DBUS may not be installed or not running'
> scanimage Shell-Scanning OPTIONAL 1.0
> 1.0.22 OK -
> policykit Admin-Policy-framework OPTIONAL -
> 0.105 OK -
> No protocol specified
>
> (xsane:29541): Gtk-WARNING **: cannot open display: :0
> No protocol specified
>
> (xsane:29542): Gtk-WARNING **: cannot open display: :0
> error: xsane SANE-GUI OPTIONAL 0.9
> - MISSING 'xsane needs to be installed'
> error: cups CUPS REQUIRED 1.1
> - INCOMPAT 'CUPS may not be installed or not running'
>
> -------------------------
> | General Dependencies |
> -------------------------
>
> reportlab Python-PDF-Lib OPTIONAL 2.0
> 2.5 OK -
> error: libcrypto OpenSSL-Crypto-Lib REQUIRED -
> 1.0.1 MISSING 'libcrypto needs to be installed'
> pil Python-Image-Lib OPTIONAL -
> 1.1.7 OK -
> pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
> 4.9.3 OK -
> error: libjpeg JPEG-Lib REQUIRED -
> - MISSING 'libjpeg needs to be installed'
> libpthread POSIX-Threads-Lib REQUIRED -
> 2.13 OK -
> python-dbus Python-DBUS REQUIRED 0.80.0
> 1.1.1 OK -
> error: cups-ddk CUPS-DDK OPTIONAL -
> - MISSING 'cups-ddk needs to be installed'
> error: python-devel Python-SDK REQUIRED 2.2
> 2.7.3 MISSING 'python-devel needs to be installed'
> pyqt4 Python-Qt4 REQUIRED 4.0
> 4.9.3 OK -
> error: cups-devel CUPS-SDK REQUIRED -
> - MISSING 'cups-devel needs to be installed'
> error: sane-devel SANE-SDK REQUIRED -
> - MISSING 'sane-devel needs to be installed'
> error: libusb USB-Lib REQUIRED -
> 1.0 MISSING 'libusb needs to be installed'
> sane Scan-Lib REQUIRED -
> - OK -
> error: cups-image CUPS-Image-Lib REQUIRED -
> - MISSING 'cups-image needs to be installed'
> error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
> 5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
> python-xml Python-XML-Lib REQUIRED -
> 2.1.0 OK -
> python-notify Desktop-notifications OPTIONAL -
> - OK -
>
> ------------------------------
> | Compile Time Dependencies |
> ------------------------------
>
> error: gcc gcc-Compiler REQUIRED -
> 4.7.2 MISSING 'gcc needs to be installed'
> error: libtool Build-tools REQUIRED -
> - MISSING 'libtool needs to be installed'
> error: make GNU-Build-tools REQUIRED 3.0
> - MISSING 'make needs to be installed'
>
> ----------------------
> | Python Extentions |
> ----------------------
>
> cupsext CUPS-Extension REQUIRED -
> 3.12.6 OK -
> pcardext PhotoCard-Extension REQUIRED -
> 3.12.6 OK -
> hpmudext IO-Extension REQUIRED -
> 3.12.6 OK -
>
> -----------------------
> | Scan Configuration |
> -----------------------
>
> hpaio HPLIP-SANE-Backend REQUIRED -
> 3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
> scanext Scan-SANE-Extension REQUIRED -
> 3.12.6 OK -
>
> ------------------------------
> | DISCOVERED SCANNER DEVICES |
> ------------------------------
>
> No Scanner found.
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> Device URI Model
> ---------------------------------------- ------------------------
> hp:/usb/HP_Color_LaserJet_CP1215?serial= HP Color LaserJet CP1215
> LJ1N08D
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> p11-kit
> -------
> Type: Unknown
> Device URI: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
> keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
> Ne peut ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
>
> HP
> --
> Type: Printer
> Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1N08D
> PPD: /etc/cups/ppd/HP.ppd
> PPD Description: HP Color LaserJet cp1215, hpcups 3.12.6, requires proprietary
> plugin
> Printer status: p11-kit: couldn't load module: /usr/lib/x86_64-linux-
> gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-
> keyring-pkcs11.so: Ne peut ouvrir le fichier d'objet partaprinter HP is idle.
> enabled since mer. 13 nov. 2013 14:36:14 CET
> p11-kit: couldn't load module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-
> pkcs11.so: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: Ne peut
> ouvrir le fichier d'objet partag?: Aucun fichier ou dossier de ce type
> error: Required plug-in status: Not installed
> Communication status: Good
>
>
> --------------
> | PERMISSION |
> --------------
>
> error: groups user-groups Required - -
> MISSING ['lp', 'lpadmin']
> USB HP Required - -
> OK Node:'/dev/bus/usb/001/004' Perm:' root lp --t rw- rw- rw- rw-
> r--'
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -----------------------------
> error: 'libdbus-1-dev' package is missing/incompatible
> error: 'libcups2' package is missing/incompatible
> error: 'libssl-dev' package is missing/incompatible
> error: 'libjpeg62-dev' package is missing/incompatible
> error: 'python-dev' package is missing/incompatible
> error: 'libcups2-dev' package is missing/incompatible
> error: 'cups-bsd' package is missing/incompatible
> error: 'cups-client' package is missing/incompatible
> error: 'libsane-dev' package is missing/incompatible
> error: 'libusb-1.0.0-dev' package is missing/incompatible
> error: 'libcupsimage2' package is missing/incompatible
> error: 'libcupsimage2-dev' package is missing/incompatible
> error: 'libsnmp-dev' package is missing/incompatible
> error: 'g++' package is missing/incompatible
> error: 'libtool' package is missing/incompatible
> error: 'make' package is missing/incompatible
>
> Missing Optional Dependencies
> -----------------------------
> error: 'xsane' package is missing/incompatible
> error: 'cups-ddk' package is missing/incompatible
>
>
> Total Errors: 20
> Total Warnings: 1
>
>
> ------------------------------------
> | Installation of Missing Packages |
> ------------------------------------
>
> Install missing/incompatible packages. (a=install all*, c=custom_install,
> s=skip, q=quit):
> A package manager '/usr/lib/kde4/libexec/kdesu-uroot-csynaptic' appears to be
> running. Please quit the package manager and press enter to continue
> (i=ignore, r=retry*, f=force, q=quit) :
> A package manager '/usr/lib/kde4/libexec/kdesu-uroot-csynaptic' appears to be
> running. Please quit the package manager and press enter to continue
> (i=ignore, r=retry*, f=force, q=quit) :q
> root@zeus:~#
>
> Regards (and sorry for the poor english )
>
> Bernard
>
>
> --
> To UNSUBSCRIBE, email to debian-printing-request@lists.debian.org
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> Archive: [🔎] 201311131516.24742.bernard.gellibert@free.fr">http://lists.debian.org/[🔎] 201311131516.24742.bernard.gellibert@free.fr
>