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Bug#638540: marked as done (cups: Cups doesn't print certain pages of certain files)



Your message dated Tue, 20 Aug 2013 09:03:14 +0100
with message-id <20082013084658.f1accbb36796@desktop.copernicus.demon.co.uk>
and subject line [marco98@gmail.com: Re: Bug#638540: cups: Cups doesn't print certain pages of certain files]
has caused the Debian Bug report #638540,
regarding cups: Cups doesn't print certain pages of certain files
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
638540: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=638540
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.5.0-4
Severity: important


I think this happens only when printing pdf files, or at least most of the time.
I was able to print some pages of a file, but then the printing just stopped. It's like cups "doesn't like" to print certain pages.

Maybe some extra information helps, like my printer is an Epson Stylus CX5600.
I use Evince-gtk package to print this files. But it also doesn't work with lp or other printing methods.

I have had this bug since Squeeze, and maybe Lenny. I've attached /var/log/cups/error_log
You can see 2 error messages related to some filters.

-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=es_AR.UTF-8, LC_CTYPE=es_AR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                 3.113            add and remove users and groups
ii  bc                      1.06.95-2        The GNU bc arbitrary precision cal
ii  cups-client             1.5.0-4          Common UNIX Printing System(tm) - 
ii  cups-common             1.5.0-4          Common UNIX Printing System(tm) - 
ii  cups-ppdc               1.5.0-4          Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]   1.5.41           Debian configuration management sy
ii  ghostscript             9.02~dfsg-3      interpreter for the PostScript lan
ii  libavahi-client3        0.6.30-5         Avahi client library
ii  libavahi-common3        0.6.30-5         Avahi common library
ii  libc6                   2.13-16          Embedded GNU C Library: Shared lib
ii  libcups2                1.5.0-4          Common UNIX Printing System(tm) - 
ii  libcupscgi1             1.5.0-4          Common UNIX Printing System(tm) - 
ii  libcupsdriver1          1.5.0-4          Common UNIX Printing System(tm) - 
ii  libcupsimage2           1.5.0-4          Common UNIX Printing System(tm) - 
ii  libcupsmime1            1.5.0-4          Common UNIX Printing System(tm) - 
ii  libcupsppdc1            1.5.0-4          Common UNIX Printing System(tm) - 
ii  libdbus-1-3             1.4.14-1         simple interprocess messaging syst
ii  libgcc1                 1:4.6.1-7        GCC support library
ii  libgnutls26             2.12.7-6         GNU TLS library - runtime library
ii  libgssapi-krb5-2        1.9.1+dfsg-2     MIT Kerberos runtime libraries - k
ii  libijs-0.35             0.35-7.1         IJS raster image transport protoco
ii  libkrb5-3               1.9.1+dfsg-2     MIT Kerberos runtime libraries
ii  liblcms1                1.19.dfsg-1      Little CMS color management librar
ii  libldap-2.4-2           2.4.25-3         OpenLDAP libraries
ii  libpam0g                1.1.3-2          Pluggable Authentication Modules l
ii  libpaper1               1.1.24+nmu1      library for handling paper charact
ii  libpoppler13            0.16.7-2         PDF rendering library
ii  libslp1                 1.2.1-7.8        OpenSLP libraries
ii  libstdc++6              4.6.1-7          GNU Standard C++ Library v3
ii  libusb-0.1-4            2:0.1.12-19      userspace USB programming library
ii  lsb-base                3.2-27           Linux Standard Base 3.2 init scrip
ii  poppler-utils           0.16.7-2         PDF utilities (based on Poppler)
ii  procps                  1:3.2.8-11       /proc file system utilities
ii  ssl-cert                1.0.28           simple debconf wrapper for OpenSSL
ii  ttf-freefont            20100919-1       Freefont Serif, Sans and Mono True
ii  zlib1g                  1:1.2.3.4.dfsg-3 compression library - runtime

Versions of packages cups recommends:
pn  avahi-daemon                 <none>      (no description available)
pn  colord                       <none>      (no description available)
ii  cups-driver-gutenprint       5.2.7-2     printer drivers for CUPS
ii  foomatic-filters             4.0.9-1     OpenPrinting printer support - fil
ii  ghostscript-cups             9.02~dfsg-3 interpreter for the PostScript lan

Versions of packages cups suggests:
pn  cups-bsd                      <none>     (no description available)
ii  cups-pdf                      2.5.1-3    PDF printer for CUPS
ii  foomatic-db                   20110803-1 OpenPrinting printer support - dat
pn  hplip                         <none>     (no description available)
pn  smbclient                     <none>     (no description available)
ii  udev                          172-1      /dev/ and hotplug management daemo

-- Configuration Files:
/etc/cups/cupsd.conf changed:
LogLevel warn
MaxLogSize 0
SystemGroup lpadmin
Listen localhost:631
Listen /var/run/cups/cups.sock
Browsing On
BrowseOrder allow,deny
BrowseAllow all
BrowseLocalProtocols CUPS dnssd
DefaultAuthType Basic
<Location />
  Order allow,deny
</Location>
<Location /admin>
  Order allow,deny
</Location>
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
  Order allow,deny
</Location>
<Policy default>
  # Job-related operations must be done by the owner or an administrator...
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  # All administration operations require an administrator to authenticate...
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  # All printer operations require a printer operator to authenticate...
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType None
    Order deny,allow
    Allow from all
  </Limit>
  # Only the owner or an administrator can cancel or authenticate a job...
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>
<Policy authenticated>
  # Job-related operations must be done by the owner or an administrator...
  <Limit Create-Job Print-Job Print-URI>
    AuthType Default
    Order deny,allow
  </Limit>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  # All administration operations require an administrator to authenticate...
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  # All printer operations require a printer operator to authenticate...
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  # Only the owner or an administrator can cancel or authenticate a job...
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>


-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, serial, socket, usb, snmp, dnssd


--- LOGS:

/var/log/cups/error_log

W [19/Aug/2011:13:33:17 -0300] No limit for Validate-Job defined in policy default and no suitable template found.
W [19/Aug/2011:13:33:18 -0300] No limit for Cancel-Jobs defined in policy default - using Pause-Printer's policy.
W [19/Aug/2011:13:33:18 -0300] No limit for Cancel-My-Jobs defined in policy default - using Send-Document's policy.
W [19/Aug/2011:13:33:18 -0300] No limit for Close-Job defined in policy default - using Send-Document's policy.
W [19/Aug/2011:13:33:18 -0300] No JobPrivateAccess defined in policy default - using defaults.
W [19/Aug/2011:13:33:18 -0300] No JobPrivateValues defined in policy default - using defaults.
W [19/Aug/2011:13:33:18 -0300] No SubscriptionPrivateAccess defined in policy default - using defaults.
W [19/Aug/2011:13:33:18 -0300] No SubscriptionPrivateValues defined in policy default - using defaults.
W [19/Aug/2011:13:33:18 -0300] No limit for Validate-Job defined in policy authenticated - using Print-Job's policy.
W [19/Aug/2011:13:33:18 -0300] No limit for Cancel-Jobs defined in policy authenticated - using Pause-Printer's policy.
W [19/Aug/2011:13:33:18 -0300] No limit for Cancel-My-Jobs defined in policy authenticated - using Send-Document's policy.
W [19/Aug/2011:13:33:18 -0300] No limit for Close-Job defined in policy authenticated - using Send-Document's policy.
W [19/Aug/2011:13:33:18 -0300] No JobPrivateAccess defined in policy authenticated - using defaults.
W [19/Aug/2011:13:33:18 -0300] No JobPrivateValues defined in policy authenticated - using defaults.
W [19/Aug/2011:13:33:18 -0300] No SubscriptionPrivateAccess defined in policy authenticated - using defaults.
W [19/Aug/2011:13:33:18 -0300] No SubscriptionPrivateValues defined in policy authenticated - using defaults.
E [19/Aug/2011:13:33:18 -0300] Filter "hpgltops" not found.
E [19/Aug/2011:13:33:18 -0300] Filter "pstoraster" not found.
W [19/Aug/2011:13:33:18 -0300] no access to /System/Library/ColorSync/Profiles/sRGB Profile.icc
W [19/Aug/2011:13:33:18 -0300] no access to /System/Library/ColorSync/Profiles/sRGB Profile.icc
W [19/Aug/2011:13:33:18 -0300] no access to /System/Library/ColorSync/Profiles/Generic CMYK Profile.icc
W [19/Aug/2011:13:33:18 -0300] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Aug/2011:13:33:18 -0300] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Aug/2011:13:33:18 -0300] failed to CreateDevice: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files



--- End Message ---
--- Begin Message ---
tags 638540 - moreinfo
fixed 638540 cups/1.5.3-1
thanks



Good; that's what we like to hear!

Cheers,

Brian.



----- Forwarded message from Marco <marco98@gmail.com> -----

Date: Mon, 19 Aug 2013 21:51:10 -0300
From: Marco <marco98@gmail.com>
To: Brian Potkin <claremont102@gmail.com>
Subject: Re: Bug#638540: cups: Cups doesn't print certain pages of certain files

I have no problem with Cups now. Everything works like it should.

Thanks for your response, Brian.


2013/8/19 Brian Potkin <claremont102@gmail.com>

> tags 638540 moreinfo
> thanks
>
>
> On Fri 19 Aug 2011 at 13:52:43 -0300, Marco wrote:
>
> > I think this happens only when printing pdf files, or at least most of
> > the time.  I was able to print some pages of a file, but then the
> > printing just stopped. It's like cups "doesn't like" to print certain
> > pages.
>
> By now, Marco, you should be using at least cups 1.5.3-5. How does
> printing progress with your Epson?
>
> > E [19/Aug/2011:13:33:18 -0300] Filter "hpgltops" not found.
> > E [19/Aug/2011:13:33:18 -0300] Filter "pstoraster" not found.
>
> These filters are no longer provided in Debian.
>
> Regards,
>
> Brian.
>



-- 
Marco

----- End forwarded message -----

--- End Message ---

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