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Bug#647137: marked as done (cannot print with upcated cups via usb, ipp or dnssd: print file not accepted)



Your message dated Sat, 10 Aug 2013 16:02:05 +0100
with message-id <10082013155707.6a85199e643f@desktop.copernicus.demon.co.uk>
and subject line Re: Bug#647137: cannot print with upcated cups via usb, ipp or dnssd: print file not accepted
has caused the Debian Bug report #647137,
regarding cannot print with upcated cups via usb, ipp or dnssd: print file not accepted
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
647137: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=647137
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.5.0-8
Severity: important

* What led up to the situation?
I _think_ it is due to an update of cups but since I'm not sure exactly
when I stopped being able to access printers, I cannot be absolutely
positive. Certainly it did work with earlier versions of cups in wheezy
and it fairly comprehensively doesn't work now.

* What exactly did you do (or not do) that was effective (or ineffective)?
I think this question is asking me what I tried to do to resolve the
problem?
I tried purging hplip-cups etc. and printing to a non-HP printer without
reinstalling. (I've now reinstalled the stuff for HPs.) 
I've tried deleting and reinstalling printers multiple times. I've tried
installing via the desktop printing setup stuff and via the CUPS web
interface.
I've tried printing to an HP via USB (HP P2014). This did work. No
longer. (The first thing which went wrong was it printing pages of
garbage at the end of a job. Now that looks like an idyllic situation -
at least something happened!)
I've tried printing to a networked Dell (2330dn) using dnssd. (I get
three options. I think I've tried them all. I've definitely tried the
one which my mother's eMac uses to print with Squeeze.) I've tried ipp.
I've tried various ways of specifying the host - name, ip address etc.
I've also tried different drivers. I usually just use the generic
postscript driver which was working fine but I also downloaded Dell's
printer-specific ppd file and tried with that. (I used the "Global PPD
specific to the 2330dn for Linux.)
I've also tried deleting /var/cache/cups (following a hint found by
googling).
I've also tried having aptitude reinstall cups, cups-bsd etc.
I've confirmed that the Dell, at least, will still print from my
mother's machine running Squeeze with the same generic postscript driver
I had selected.

* What was the outcome of this action?
Nothing I do makes any difference. Every print job fails. The printer
will not accept the file. That's the message. The further errors seem to
vary (possibly depending partly on which wild strategy I'm currently
trying). "cups-ipp-wrong-http-version" seems to be quite a common
complaint, though. (I suspect some of the others are actually due to my
fiddling in ways which likely invalidated my setup in my attempts to try
changing anything and everything.)

* What outcome did you expect instead?
Print prints the file sent to it. That is, cups spools the job, sends it
to the printer, the printer springs to life, things whir, bits of dead
tree have small amounts of black stuff spread over them in appropriate
patterns and a printed page emerges for observers' edification. (I'm a
bit hazy on the details here, I admit.)

I did look through the other bug reports and read many of them but none
seem to be quite the same. But there were 218 so I apologise if I've
overlooked something.

-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (990, 'testing'), (600, 'unstable')
Architecture: powerpc (ppc)

Kernel: Linux 2.6.39-2-powerpc
Locale: LANG=en_GB.utf8, LC_CTYPE=en_GB.utf8 (charmap=ANSI_X3.4-1968) (ignored: LC_ALL set to C)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                3.113           
ii  bc                     1.06.95-2       
ii  cups-client            1.5.0-8         
ii  cups-common            1.5.0-8         
ii  cups-ppdc              1.5.0-8         
ii  debconf [debconf-2.0]  1.5.40          
ii  ghostscript            9.04~dfsg-2     
ii  libavahi-client3       0.6.30-5        
ii  libavahi-common3       0.6.30-5        
ii  libc6                  2.13-21         
ii  libcups2               1.5.0-8         
ii  libcupscgi1            1.5.0-8         
ii  libcupsdriver1         1.5.0-8         
ii  libcupsimage2          1.5.0-8         
ii  libcupsmime1           1.5.0-8         
ii  libcupsppdc1           1.5.0-8         
ii  libdbus-1-3            1.4.16-1        
ii  libgcc1                1:4.6.1-15      
ii  libgnutls26            2.12.11-1       
ii  libgssapi-krb5-2       1.9.1+dfsg-1    
ii  libijs-0.35            0.35-8          
ii  libkrb5-3              1.9.1+dfsg-1    
ii  liblcms1               1.19.dfsg-1+b1  
ii  libldap-2.4-2          2.4.25-3        
ii  libpam0g               1.1.3-4         
ii  libpaper1              1.1.24+nmu1     
ii  libpoppler13           0.16.7-2+b1     
ii  libslp1                1.2.1-7.8       
ii  libstdc++6             4.6.1-15        
ii  libusb-0.1-4           2:0.1.12-19     
ii  lsb-base               3.2-28          
ii  poppler-utils          0.16.7-2+b1     
ii  procps                 1:3.2.8-11      
ii  ssl-cert               1.0.28          
ii  ttf-freefont           20100919-1      
ii  zlib1g                 1:1.2.3.4.dfsg-3

Versions of packages cups recommends:
ii  avahi-daemon            0.6.30-5   
ii  colord                  0.1.11-1   
ii  cups-driver-gutenprint  5.2.7-2    
ii  foomatic-filters        4.0.9-1    
ii  ghostscript-cups        9.04~dfsg-2

Versions of packages cups suggests:
ii  cups-bsd                                   1.5.0-8        
ii  cups-pdf                                   2.6.1-1        
ii  foomatic-db-compressed-ppds [foomatic-db]  20110831-1     
ii  hplip                                      <none>         
ii  smbclient                                  2:3.5.11~dfsg-2
ii  udev                                       172-1          

-- Configuration Files:
/etc/cups/cupsd.conf [Errno 13] Permission denied: u'/etc/cups/cupsd.conf'

-- debconf information:
* cupsys/raw-print: false
* cupsys/backend: ipp, lpd, serial, socket, usb, snmp, dnssd



--- End Message ---
--- Begin Message ---
Dear Debian User,

Further information on your issue was requested some time ago but there
has been no response from you. Use of our limited, volunteer supported
resources is best served by not keeping open inactive bugs any longer
than desirable, especially when the package concerned is older than the
current stable Debian version. Consequently, the report is now being
closed.

You may, of course, wish to review the reported problem. It would be
appreciated if any future investigation could be conducted using the
testing or unstable distributions, preferably the latter. If considered
necessary this report could be re-opened or a new bug report, possibly
referencing this one, submitted. Please note there are now separate cups
and cups-filters packages.

Thank you for your report.

Regards,

Brian.

--- End Message ---

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