Bug#704682: ghostscript: fails to print on HP PhotoSmart C5280

To: "Debian Bug Tracking System" <submit@bugs.debian.org>
Subject: Bug#704682: ghostscript: fails to print on HP PhotoSmart C5280
From: David Hoces Pérez <david.hoces@gmail.com>
Date: Thu, 4 Apr 2013 16:13:34 +0200
Message-id: <[🔎] 20130404161334.45714e464311429c0277f12a@gmail.com>
Reply-to: David Hoces Pérez <david.hoces@gmail.com>, 704682@bugs.debian.org
Subject: ghostscript: fails to print on HP PhotoSmart C5280
Package: ghostscript
Version: 9.05~dfsg-6.3
Justification: renders package unusable
Severity: grave

Dear Maintainer,

I have tried to print many times but the printer never starts printing.

However it works very well with:
- ghostcript 8.71~dfsg2-9+squeeze 
- libgs8 8.71~dfsg2-9+squeeze1

Here is the /var/log/cups/error_log:

W [04/Apr/2013:15:23:03 +0200] Please move "SystemGroup lpadmin" on line 16 of /etc/cups/cupsd.conf to the /etc/cups/cups-files.conf file; this will become an error in a future release.
E [04/Apr/2013:15:23:03 +0200] Filter "hpgltops" not found.
E [04/Apr/2013:15:23:03 +0200] Filter "pstoraster" not found.
E [04/Apr/2013:15:23:03 +0200] Filter "oopstops" not found.
W [04/Apr/2013:15:23:03 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:03 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:03 +0200] failed to CreateDevice: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateDevice: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [04/Apr/2013:15:23:04 +0200] failed to CreateDevice: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
E [04/Apr/2013:15:23:13 +0200] [Job 56] May not be a PDF file (continuing anyway)
E [04/Apr/2013:15:23:13 +0200] [Job 56] PDF file is damaged - attempting to reconstruct xref table...
E [04/Apr/2013:15:23:13 +0200] [Job 56] Couldn't find trailer dictionary
E [04/Apr/2013:15:23:13 +0200] [Job 56] Couldn't read xref table
E [04/Apr/2013:15:23:13 +0200] [Job 56] Can't detect file type
E [04/Apr/2013:15:23:13 +0200] [Job 56] Job stopped due to filter errors; please consult the error_log file for details.
D [04/Apr/2013:15:23:13 +0200] [Job 56] The following messages were recorded from 15:23:12 to 15:23:13
D [04/Apr/2013:15:23:13 +0200] [Job 56] Adding start banner page "none".
D [04/Apr/2013:15:23:13 +0200] [Job 56] Queued on "Photosmart_C5200" by "root".
D [04/Apr/2013:15:23:13 +0200] [Job 56] Auto-typing file...
D [04/Apr/2013:15:23:13 +0200] [Job 56] Request file type is application/postscript.
D [04/Apr/2013:15:23:13 +0200] [Job 56] File of type application/postscript queued by "root".
D [04/Apr/2013:15:23:13 +0200] [Job 56] Adding end banner page "none".
D [04/Apr/2013:15:23:13 +0200] [Job 56] job-sheets=none,none
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[0]="Photosmart_C5200"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[1]="56"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[2]="root"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[3]="tmpOsWU1n"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[4]="1"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[5]="finishings=3 number-up=1 job-uuid=urn:uuid:ea36f717-b507-3c4a-6fcf-a48267c22481 job-originating-host-name=localhost time-at-creation=1365081792 time-at-processing=1365081792"
D [04/Apr/2013:15:23:13 +0200] [Job 56] argv[6]="/var/spool/cups/d00056-001"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[8]="HOME=/var/spool/cups/tmp"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[10]="SERVER_ADMIN=root@casiopea"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[11]="SOFTWARE=CUPS/1.5.3"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[13]="TZ=Europe/Madrid"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[14]="USER=root"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[17]="IPP_PORT=631"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[18]="CHARSET=utf-8"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[19]="LANG=es_ES.UTF-8"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[20]="PPD=/etc/cups/ppd/Photosmart_C5200.ppd"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[21]="RIP_MAX_CACHE=128m"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[22]="CONTENT_TYPE=application/postscript"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[23]="DEVICE_URI=hp:/usb/Photosmart_C5200_series?serial=MY89HG10GB0559"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[24]="PRINTER_INFO="
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[25]="PRINTER_LOCATION="
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[26]="PRINTER=Photosmart_C5200"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[27]="PRINTER_STATE_REASONS=none"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[28]="CUPS_FILETYPE=document"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[29]="FINAL_CONTENT_TYPE=printer/Photosmart_C5200"
D [04/Apr/2013:15:23:13 +0200] [Job 56] envp[30]="AUTH_I****"
D [04/Apr/2013:15:23:13 +0200] [Job 56] Started filter /usr/lib/cups/filter/pstopdf (PID 7290)
D [04/Apr/2013:15:23:13 +0200] [Job 56] Started filter /usr/lib/cups/filter/pdftopdf (PID 7291)
D [04/Apr/2013:15:23:13 +0200] [Job 56] Started filter /usr/lib/cups/filter/gstoraster (PID 7292)
D [04/Apr/2013:15:23:13 +0200] [Job 56] Started filter /usr/lib/cups/filter/hpcups (PID 7293)
D [04/Apr/2013:15:23:13 +0200] [Job 56] Started backend /usr/lib/cups/backend/hp (PID 7294)
D [04/Apr/2013:15:23:13 +0200] [Job 56] pstopdf 6 args: 56 root tmpOsWU1n 1 finishings=3 number-up=1 job-uuid=urn:uuid:ea36f717-b507-3c4a-6fcf-a48267c22481 job-originating-host-name=localhost time-at-creation=1365081792 time-at-processing=1365081792 /var/spool/cups/d00056-001
D [04/Apr/2013:15:23:13 +0200] [Job 56] PPD: /etc/cups/ppd/Photosmart_C5200.ppd
D [04/Apr/2013:15:23:13 +0200] [Job 56] Resolution: 
D [04/Apr/2013:15:23:13 +0200] [Job 56] Page size: A4
D [04/Apr/2013:15:23:13 +0200] [Job 56] Width: 595, height: 833, absolute margins: 9, 27, 586, 797
D [04/Apr/2013:15:23:13 +0200] [Job 56] Relative margins: 9, 27, 9, 36
D [04/Apr/2013:15:23:13 +0200] [Job 56] PPD options: -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=833
D [04/Apr/2013:15:23:13 +0200] [Job 56] PostScript to be injected: 
D [04/Apr/2013:15:23:13 +0200] [Job 56] Running cat | /usr/bin/gs -q -dNOPAUSE -dBATCH -sDEVICE=pdfwrite -dCompatibilityLevel=1.3 -dAutoRotatePages=/None -dAutoFilterColorImages=false                -dNOPLATFONTS -dPARANOIDSAFER -dNOINTERPOLATE -sstdout=%stderr -dColorImageFilter=/FlateEncode                 -dPDFSETTINGS=/printer                 -dColorConversionStrategy=/LeaveColorUnchanged -dDoNumCopies -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=833 -sOutputFile=-  -c .setpdfwrite -f -
D [04/Apr/2013:15:23:13 +0200] [Job 56] sfopen: gs_parse_file_name failed.
D [04/Apr/2013:15:23:13 +0200] [Job 56] ./base/gsicc_manage.c:885: gsicc_open_search(): Could not find default_rgb.icc 
D [04/Apr/2013:15:23:13 +0200] [Job 56] | ./base/gsicc_manage.c:1344: gsicc_init_iccmanager(): cannot find default icc profile
D [04/Apr/2013:15:23:13 +0200] [Job 56] sfopen: gs_parse_file_name failed.
D [04/Apr/2013:15:23:13 +0200] [Job 56] ./base/gsicc_manage.c:885: gsicc_open_search(): Could not find default_rgb.icc 
D [04/Apr/2013:15:23:13 +0200] [Job 56] | ./base/gsicc_manage.c:1165: gsicc_set_device_profile(): cannot find device profile
D [04/Apr/2013:15:23:13 +0200] [Job 56] **** Unable to open the initial device, quitting.
D [04/Apr/2013:15:23:13 +0200] [Job 56] sfopen: gs_parse_file_name failed.
D [04/Apr/2013:15:23:13 +0200] [Job 56] ./base/gsicc_manage.c:885: gsicc_open_search(): Could not find default_rgb.icc 
D [04/Apr/2013:15:23:13 +0200] [Job 56] | ./psi/zusparam.c:670: set_default_rgb_icc(): cannot find default rgb icc profile
D [04/Apr/2013:15:23:13 +0200] [Job 56] prnt/hpcups/HPCupsFilter.cpp 536: cupsRasterOpen failed, fd = 0
D [04/Apr/2013:15:23:13 +0200] [Job 56] prnt/backend/hp.c 839: ERROR: null print job total=0
D [04/Apr/2013:15:23:13 +0200] [Job 56] End of messages
D [04/Apr/2013:15:23:13 +0200] [Job 56] printer-state=3(idle)
D [04/Apr/2013:15:23:13 +0200] [Job 56] printer-state-message="Can't detect file type"
D [04/Apr/2013:15:23:13 +0200] [Job 56] printer-state-reasons=none


Many thanks.

-- System Information:
Debian Release: 7.0
  APT prefers testing
  APT policy: (990, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=es_ES.utf8, LC_CTYPE=es_ES.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages ghostscript depends on:
ii  debconf [debconf-2.0]  1.5.49
ii  debianutils            4.3.2
ii  gsfonts                1:8.11+urwcyr1.0.7~pre44-4.2
ii  libc6                  2.13-38
ii  libgs9                 9.05~dfsg-6.3

ghostscript recommends no packages.

Versions of packages ghostscript suggests:
ii  ghostscript-cups  9.05~dfsg-6.3
pn  ghostscript-x     <none>
pn  hpijs             <none>

-- debconf-show failed
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- Bug#704682: ghostscript: fails to print on HP PhotoSmart C5280
  - From: Andrey Rahmatullin <wrar@wrar.name>
- Processed: Re: Bug#704682: ghostscript: fails to print on HP PhotoSmart C5280
  - From: owner@bugs.debian.org (Debian Bug Tracking System)
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