[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Bug#698060: marked as done (cups fails to recognize brother HL-2040 usb printer)



Your message dated Thu, 17 Jan 2013 17:28:32 +0100
with message-id <201301171728.32525.odyx@debian.org>
and subject line Re: Bug#698060: all better
has caused the Debian Bug report #698060,
regarding cups fails to recognize brother HL-2040 usb printer
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
698060: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=698060
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.5.3-2.12
Severity: normal

Dear Maintainer,

I did a complete wipe and install with Wheezy and cups doesn't recognize
nor auto-install my Brother HL-2040.  I did a complete wipe and install
with Squeeze and it worked great (although it configured as a HL-2060).

I hope that wasn't confusing, the printer auto configures under Squeeze
but not Wheezy.  Wheezy/cups never sees the printer.



Under Wheezy, when I go to http://localhost:631/admin and click on 
"Find New Printer" it responds with "No printers found".



The command "lsusb" reports:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 04f9:0028 Brother Industries, Ltd Printer
Bus 005 Device 002: ID 046d:c52f Logitech, Inc. Wireless Mouse M305

This is exactly the same for both Squeeze and Wheezy installations.



Under Wheezy, the command "lsmod | grep lp" reports:

lp                     12797  0 
usblp                  17115  0 
drm_kms_helper         22699  1 radeon
drm                   134220  4 drm_kms_helper,ttm,radeon
parport                31254  3 parport_pc,lp,ppdev
i2c_core               19116  5 i2c_algo_bit,i2c_i801,drm,drm_kms_helper,radeon
usbcore               104503  5 ehci_hcd,uhci_hcd,usbhid,usblp

For comparison, under Squeeze "lsmod | grep lp" reports:

lp                      5570  0 
usblp                   7899  0 
drm_kms_helper         18569  1 radeon
drm                   112621  4 radeon,ttm,drm_kms_helper
parport                22554  3 ppdev,lp,parport_pc
i2c_core               12803  5 radeon,drm_kms_helper,i2c_i801,drm,i2c_algo_bit
usbcore                99426  5 usblp,usbhid,uhci_hcd,ehci_hcd



When the printer was configured under Squeeze, 
http://localhost:631/admin  -> Manage Printers  -> HL-2040 reports:

Description:    Brother HL-2040 series
Location:   carpe
Driver: Brother HL-2060 Foomatic/hpijs-pcl5e (recommended) (grayscale, 2-sided printing)
Connection: usb://Brother/HL-2040%20series
Defaults:   job-sheets=none, none media=na_letter_8.5x11in sides=one-sided


Any help would be greatly appreciated.  Many thanks.

--mark

-- System Information:
Debian Release: 7.0
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 3.2.0-4-686-pae (SMP w/2 CPU cores)
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                3.113+nmu3
ii  bc                     1.06.95-2
ii  cups-client            1.5.3-2.12
ii  cups-common            1.5.3-2.12
ii  cups-filters           1.0.18-2.1
ii  cups-ppdc              1.5.3-2.12
ii  debconf [debconf-2.0]  1.5.49
ii  dpkg                   1.16.9
ii  ghostscript            9.05~dfsg-6.3
ii  libavahi-client3       0.6.31-1
ii  libavahi-common3       0.6.31-1
ii  libc-bin               2.13-37
ii  libc6                  2.13-37
ii  libcups2               1.5.3-2.12
ii  libcupscgi1            1.5.3-2.12
ii  libcupsimage2          1.5.3-2.12
ii  libcupsmime1           1.5.3-2.12
ii  libcupsppdc1           1.5.3-2.12
ii  libdbus-1-3            1.6.8-1
ii  libgcc1                1:4.7.2-4
ii  libgnutls26            2.12.20-2
ii  libgssapi-krb5-2       1.10.1+dfsg-3
ii  libkrb5-3              1.10.1+dfsg-3
ii  libldap-2.4-2          2.4.31-1
ii  libpam0g               1.1.3-7.1
ii  libpaper1              1.1.24+nmu2
ii  libslp1                1.2.1-9
ii  libstdc++6             4.7.2-4
ii  libusb-1.0-0           2:1.0.11-1
ii  lsb-base               4.1+Debian8
ii  poppler-utils          0.18.4-4
ii  procps                 1:3.3.3-2
ii  ssl-cert               1.0.32

Versions of packages cups recommends:
ii  avahi-daemon               0.6.31-1
ii  colord                     0.1.21-1
ii  foomatic-filters           4.0.17-1
ii  ghostscript-cups           9.05~dfsg-6.3
ii  printer-driver-gutenprint  5.2.9-1

Versions of packages cups suggests:
ii  cups-bsd                                   1.5.3-2.12
pn  cups-pdf                                   <none>
ii  foomatic-db-compressed-ppds [foomatic-db]  20120523-1
ii  hplip                                      3.12.6-3
ii  printer-driver-hpcups                      3.12.6-3
ii  smbclient                                  2:3.6.6-3
ii  udev                                       175-7

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message ---
Hi mark,

thanks for your detailed answer! Hereby closing the bug as it doesn't appear 
to be something we can change in the package.

Le jeudi, 17 janvier 2013 16.51:16, mark anderson a écrit :
> Thanks for your help, the printer got better.  Sadly, I don't know
> exactly what changed, so I can't document what fixed the problem.
> 
> (…)
> 
> Regardless, I appreciate the help and direction.  If you find yourself
> in Fort Collins, Colorado, the first beer is on me.

It might be quite far as I'm in .ch; but if you happen to attend DebConf13 in 
August, I might have the occasion to hand you one too! :)

Cheers,

OdyX

--- End Message ---

Reply to: