Your message dated Tue, 13 Jul 2010 06:53:22 +1000 with message-id <201007130653.24946.msp@debian.org> and subject line Fwd: Re: Bug#503972: hplip reports incorrect cartridge part numbers has caused the Debian Bug report #503972, regarding [Fwd: hplip reports incorrect cartridge part numbers Package: hplip] to be marked as done. This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact owner@bugs.debian.org immediately.) -- 503972: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=503972 Debian Bug Tracking System Contact owner@bugs.debian.org with problems
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- To: Debian Bug Tracking System <submit@bugs.debian.org>
- Subject: [Fwd: hplip reports incorrect cartridge part numbers Package: hplip]
- From: Arthur Marsh <arthur.marsh@internode.on.net>
- Date: Thu, 30 Oct 2008 10:16:31 +1030
- Message-id: <4908F5D7.5080409@internode.on.net>
Package: hplip Version: 2.8.6.b-3 Severity: important I have an HP Officejet Pro K5300. Recently the yellow and black ink cartridges ran out. The yellow cartridge was reported as 88 (C9388) / 88L (C9393) and the black cartridge was reported as 88 (C9396) / 88L (C9385) the "supplies" section of hp-toolbox. However, the correct cartridges for this printer are 18 (C4939A) for yellow, and 18 (C4936A) for black. -- Package-specific info: warning: Invalid ppd_dir value: None error: SIP not installed or version not found.note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel' note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root), note: and change the line near the top of the file that begins with 'LogLevel' to read:note: LogLevel debugnote: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS). note: Now, when you print, helpful debug information will be saved to the file:note: /var/log/cups/error_log note: You can monitor this file by running this command in a console/shell: note: tail -f /var/log/cups/error_logwarning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly. warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.HP Linux Imaging and Printing System (ver. 2.8.6b) Dependency/Version Check Utility ver. 14.0 Copyright (c) 2001-8 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes:1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).Saving output in log file: hp-check.log Initializing. Please wait... --------------- | SYSTEM INFO | --------------- Basic system information:Linux victoria 2.6.27 #1 SMP PREEMPT Wed Oct 15 19:24:02 CST 2008 i686 GNU/LinuxDistribution: debian 4.0r5 HPOJ running? No, HPOJ is not running (OK). Checking Python version... OK, version 2.5.2 installed Checking PyQt version... OK, version 3.17 installed. Checking SIP version... Checking for CUPS... Status: scheduler is running Version: 1.3.8 error_log is set to level: warn Checking for dbus/python-dbus... dbus daemon is running. python-dbus version: 0.83.0 ------------------------ | RUNTIME DEPENDENCIES | ------------------------ Checking for dependency: cups - Common Unix Printing System... OK, found. Checking for dependency: cups-ddk - CUPS driver development kit... OK, found.Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...OK, found.Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...OK, found. Checking for dependency: ppdev - Parallel port support kernel module.... OK, found. Checking for dependency: PyQt - Qt interface for Python... OK, found.Checking for dependency: python-ctypes - A foreign function library for Python...OK, found. Checking for dependency: python-dbus - Python bindings for dbus... OK, found.Checking for dependency: Python 2.3 or greater - Required for fax functionality...OK, found. Checking for dependency: Reportlab - PDF library for Python... OK, found. Checking for dependency: SANE - Scanning library... OK, found. Checking for dependency: scanimage - Shell scanning program... Checking for dependency: xsane - Graphical scanner frontend for SANE... ---------------------- | HPLIP INSTALLATION | ---------------------- Currently installed HPLIP version... HPLIP 2.8.6b currently installed in '/usr/share/hplip'. Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=2.8.6b [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hpijs/HP ppdbase=/usr/share/ppd/hpijs doc=/usr/share/doc/hplip-doc/HTML icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv # Following values are determined at configure time and cannot be changed. [configure] network-build=yes pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no internal-tag=2.8.6.20b ------------------------------- | DISCOVERED PARALLEL DEVICES | ------------------------------- No devices found. -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model -------------------------------- ---------------------- hp:/usb/Officejet_Pro_K5300?seri HP Officejet Pro K5300 al=MY742380S7------warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).error: scanimage not found.error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.error: 7 errors and/or warnings. --------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- CANON ----- Type: Unknown Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend. Device URI: parallel:/dev/lp0 PPD: /etc/cups/ppd/CANON.ppd PPD Description: Canon BJC-3000 - CUPS+Gutenprint v5.0.2Printer status: printer CANON is idle. enabled since Sun 10 Aug 2008 13:55:34 CSTHP-K5300 -------- Type: Printer Installed in HPLIP?: Yes, using the hp: CUPS backend. Device URI: hp:/usb/Officejet_Pro_K5300?serial=MY742380S7 PPD: /etc/cups/ppd/HP-K5300.ppdPPD Description: HP OfficeJet Pro K5300 Foomatic/hpijs, hpijs 2.8.5.23 - HPLIP 2.8.5 Printer status: printer HP-K5300 is idle. enabled since Thu 30 Oct 2008 09:43:58 CSTCommunication status: Good MP360 ----- Type: Unknown Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend. Device URI: smb://chocolate/MP360 PPD: /etc/cups/ppd/MP360.ppd PPD Description: Canon S600 Foomatic/bj8pa06n.upp (recommended) Printer status: printer MP360 disabled since Thu 20 Dec 2007 13:07:27 CST - /usr/lib/cups/backend/smb failed ---------------------- | SANE CONFIGURATION | ---------------------- 'hpaio' in '/etc/sane.d/dll.conf'... Checking output of 'scanimage -L'... --------------------- | PYTHON EXTENSIONS | --------------------- Checking 'cupsext' CUPS extension... OK, found. Checking 'pcardext' Photocard extension... OK, found. Checking 'hpmudext' I/O extension... OK, found. Checking 'scanext' SANE scanning extension... ----------------- | USB I/O SETUP | ----------------- Checking for permissions of USB attached printers... HP Device 0x1f12 at 003:007: Device URI: hp:/usb/Officejet_Pro_K5300?serial=MY742380S7 Device node: /dev/bus/usb/003/007 Mode: 0664 ----------- | SUMMARY | ----------- Please refer to the installation instructions at: http://hplip.sourceforge.net/install/index.html Done. -- System Information: Debian Release: lenny/sid APT prefers unstable APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable') Architecture: i386 (i686) Kernel: Linux 2.6.27 (SMP w/1 CPU core; PREEMPT) Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages hplip depends on: ii adduser 3.110 add and remove users and groups ii coreutils 6.10-6 The GNU core utilitiesii cups 1.3.8-1lenny2 Common UNIX Printing System(tm) - ii hplip-data 2.8.6.b-3 HP Linux Printing and Imaging - daii libc6 2.7-15 GNU C Library: Shared librariesii libcups2 1.3.8-1lenny2 Common UNIX Printing System(tm) - ii libdbus-1-3 1.2.1-4 simple interprocess messaging syst ii libsnmp15 5.4.1~dfsg-10 SNMP (Simple Network Management Prii libssl0.9.8 0.9.8g-13 SSL shared librariesii libusb-0.1-4 2:0.1.12-13 userspace USB programming library ii lsb-base 3.2-20 Linux Standard Base 3.2 init scrip ii python 2.5.2-2 An interactive high-level object-o ii python-dbus 0.83.0-1 simple interprocess messaging systii python-imaging 1.1.6-3 Python Imaging Libraryii python-support 0.8.7 automated rebuilding support for PVersions of packages hplip recommends:ii cups-client 1.3.8-1lenny2 Common UNIX Printing System(tm) - ii hpijs 2.8.6.b-3 HP Linux Printing and Imaging - gs ii hplip-gui 2.8.6.b-3 HP Linux Printing and Imaging - GUVersions of packages hplip suggests:ii hplip-doc 2.8.6.b-3 HP Linux Printing and Imaging - doii kdeprint 4:3.5.9.dfsg.1-5 print system for KDE pn openprinting-ppds <none> (no description available) -- debconf-show failed
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--- Begin Message ---
- To: 503972-done@bugs.debian.org, 291002@bugs.launchpad.net
- Subject: Fwd: Re: Bug#503972: hplip reports incorrect cartridge part numbers
- From: Mark Purcell <msp@debian.org>
- Date: Tue, 13 Jul 2010 06:53:22 +1000
- Message-id: <201007130653.24946.msp@debian.org>
Package: hplip Version: 3.10.5-1 ---------- Forwarded Message ---------- Subject: Re: Bug#503972: hplip reports incorrect cartridge part numbers Date: Monday 12 July 2010, 22:47:42 From: Arthur Marsh <arthur.marsh@internode.on.net> To: Mark Purcell <msp@debian.org>, 503972-quiet@bugs.debian.org CC: 503972-submitter@bugs.debian.org Mark Purcell wrote, on 12/07/10 19:02: > On Sunday 07 February 2106 17:28:15 Debian Bug Tracking System wrote: >> I've now forwarded upstream. > > Arthur, > > Upstream are now claiming this is fixed. > > Can you confirm: > > Stan Dolson wrote on 2009-05-01: #8 > I have fixed the supply information for all LaserJet 2605 models to reflect the correct part numbers. > This will be available in the next release. > This should be closed. > > Thanks, > Mark Hi, HPLIP 3.10.5 correctly reports part numbers 940/940XL for my Officejet Pro 8000 model A809a. Regards, Arthur. -----------------------------------------Attachment: signature.asc
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