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Bug#469177: marked as done (hplip: hp-setup generates wrong URL which results in open device failed; will retry in 30 seconds...)

Your message dated Sun, 11 Apr 2010 14:11:05 +1000
with message-id <201004111411.06157.msp@debian.org>
and subject line Re: Bug#469177: hplip: hp-setup generates wrong URL which results in open device failed; will retry in 30 seconds...
has caused the Debian Bug report #469177,
regarding hplip: hp-setup generates wrong URL which results in open device failed; will retry in 30 seconds...
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
469177: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=469177
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 1.6.10-3etch1
Severity: normal

Hello

Maybe this is already fixed in a newer version, but I decided to report 
it anyway as it coasted me some time to figure out what went wrong, and 
I didnt see a report about this problem.

I installed a HP LaserJet 4050N with the hp-setup tool, provided by 
hplip. The printer is connected via Jet-Direct.
When trying to print a testpage from cups, cups tells me:

"open device failed; will retry in 30 seconds..."

Looking at syslog, I saw the following:

hpiod: invalid model HP_LaserJet_4050_Series != HP_LaserJet_4050_Series_ 
JetdirectDevice::Open

Back to cups, I modified the printer, and changed the printer URL from

hp:/net/HP_LaserJet_4050_Series?ip=192.168.1.100 

to

hp:/net/HP_LaserJet_4050_Series_?ip=192.168.1.100 

Now the printer is working fine.

I hope this can help someone to save some time :)

Elias Gerber

-- System Information:
Debian Release: 4.0
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.24-20080216
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)

Versions of packages hplip depends on:
ii  adduser                3.102             Add and remove users and groups
ii  coreutils              5.97-5.3          The GNU core utilities
ii  cupsys                 1.2.7-4etch2      Common UNIX Printing System(tm) - 
ii  hplip-data             1.6.10-3etch1     HP Linux Printing and Imaging - da
ii  libc6                  2.3.6.ds1-13etch5 GNU C Library: Shared libraries
ii  libcupsys2             1.2.7-4etch2      Common UNIX Printing System(tm) - 
ii  libgcc1                1:4.1.1-21        GCC support library
ii  libsnmp9               5.2.3-7etch2      NET SNMP (Simple Network Managemen
ii  libssl0.9.8            0.9.8c-4etch1     SSL shared libraries
ii  libstdc++6             4.1.1-21          The GNU Standard C++ Library v3
ii  libusb-0.1-4           2:0.1.12-5        userspace USB programming library
ii  lsb-base               3.1-23.2etch1     Linux Standard Base 3.1 init scrip
ii  python                 2.4.4-2           An interactive high-level object-o
ii  python-qt3             3.16-1.2          Qt3 bindings for Python
ii  python-support         0.5.6             automated rebuilding support for p

Versions of packages hplip recommends:
ii  cupsys-client       1.2.7-4etch2         Common UNIX Printing System(tm) - 
ii  hpijs               2.6.10+1.6.10-3etch1 HP Linux Printing and Imaging - gs
ii  hpijs-ppds          2.6.10+1.6.10-3etch1 HP Linux Printing and Imaging - HP
ii  linuxprinting.org-p 20061031-1           linuxprinting.org printer support 
ii  python-reportlab    2.0dfsg-1            ReportLab library to create PDF do

-- no debconf information

--- End Message ---
--- Begin Message --- 
On Tuesday 04 March 2008 03:14:45 Elias Gerber wrote:
> Maybe this is already fixed in a newer version, but I decided to report 
> it anyway as it coasted me some time to figure out what went wrong, and 
> I didnt see a report about this problem.
> 
> I installed a HP LaserJet 4050N with the hp-setup tool, provided by 
> hplip. The printer is connected via Jet-Direct.
> When trying to print a testpage from cups, cups tells me:
> 
> "open device failed; will retry in 30 seconds..."

Elias,

Thanks for your report, I am closing as it is against a very old version of 
hplip.

Could I ask you to upgrade to the current version (3.10.2) and if the issue is 
still present then update using the reportbug(1) tool which will provide more 
detail on your configuration.

Mark

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