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Bug#535056: marked as done (Nothing printed even if print job completed ok)

Your message dated Sun, 11 Apr 2010 11:25:50 +1000
with message-id <201004111125.52110.msp@debian.org>
and subject line Re: Bug#399648: hpijs: Test Page silently fails to Color LJ 4550
has caused the Debian Bug report #399648,
regarding Nothing printed even if print job completed ok
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
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immediately.)


-- 
399648: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=399648
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hpijs
Version: 3.9.4b-1
Severity: important

During my recent upgrade to Debian unstable I completed lost the
possibility to print. What happen is that my print job are processed but
no pages are really printed. Moreover, once a print job is complete the
printer is in a strange state: its display show the text "hp photosmart"
as usual, the power light is green, but the power off button does not
work. The only solution is to remove the power cable and replug it
later. Printer is HP Photosmart 7660.

While printing I have these processes running:

root      6207  0.0  0.1   9344  3092 ?        Ss   22:19   0:00 /usr/sbin/cupsd
lp        6288  0.2  0.2  18360  6204 ?        S    22:20   0:00  \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp        6326  0.0  0.1  18364  3168 ?        S    22:20   0:00  |   \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp        6327  0.0  0.1  18368  3136 ?        S    22:20   0:00  |       \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp        6328  1.9  1.5  52900 32344 ?        S    22:20   0:00  |       \_ gs -dFirstPage=1 -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -sDeviceManufacturer=HEWLETT-PACKARD -sDeviceModel=deskjet 5600 -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- /var/spool/cups/tmp/foomatic-6jLdkI
lp        6330  1.0  0.0   7484  2060 ?        S    22:20   0:00  |           \_ hpijs
lp        6289  0.0  0.0   5228  1512 ?        S    22:20   0:00  \_ hp:/usb/photosmart_7600_series?serial=MY3B7320S1K2 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4

Previously, when a print job was sent to the printer, the printer green
light used to blink. Now this does not happen anymore.

If I run a print job when the usb cable is not connected, I correcly see
error messages in syslog, like this:

Jun 28 22:25:12 scarafaggio photosmart_7600_series?serial=MY3B7320S1K2: io/hpmud/musb.c 1104: unable to open hp:/usb/photosmart_7600_series?serial=MY3B7320S1K2 
Jun 28 22:25:12 scarafaggio photosmart_7600_series?serial=MY3B7320S1K2: prnt/backend/hp.c 710: INFO: open device failed stat=12; will retry in 30 seconds... 

Moreover, if I start cups while the printer is not connected, the
restart the printer, then plug the usb cable => the printer correctly
print the first print job, then the printer hangs. Second job is left is
processed but nothing is printer on paper.

Bye,
Giuseppe

--- End Message ---
--- Begin Message --- 
Package: hplip
Version: 3.10.2-1

On Tuesday 21 November 2006 12:36:09 Ross Boylan wrote:
> When I try to print a test page from the CUPS web admin interface to a
> networked Color LJ 4550N nothing seems to happen.  CUPS thinks the job
> completed, but the printer itself never gives any signs of activity.

Ross,

I'm closing your report as of version 3.10.2, as it has been superseded by the 
newer release upstream.

If you are still experiencing this issue, please feel to reopen this report, 
but please upgrade to the current version of this package in testing/ unstable 
and also use the reportbug(1) tool to provide further detail of your current 
configuration.

Thanks,
Mark

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