[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Bug#535167: marked as done (hplip: Can't scanning hp psc 1315 all-in-one. Only hpoj works)

Your message dated Tue, 6 Apr 2010 21:23:30 +1000
with message-id <[🔎] 201004062123.31612.msp@debian.org>
and subject line Re: Bug#535167: hplip: Can't scanning  hp psc 1315 all-in-one. Only hpoj works
has caused the Debian Bug report #535167,
regarding hplip: Can't scanning  hp psc 1315 all-in-one. Only hpoj works
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
535167: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=535167
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 3.9.4b-1
Severity: normal


# scanimage -L
device `hpaio:/usb/psc_1310_series?serial=CN4CBC610QO2' is a Hewlett-Packard psc_1310_series all-in-one
# scanimage -L
scanimage: hp-option.c:3713: hp_optset_fix_geometry_options: Assertion `tl_x && tl_y && br_x && br_y' failed.

# scanimage -T
# scanimage: open of device hpaio:/usb/psc_1310_series?serial=CN4CBC610QO2 failed: Error during device I/O


but 
$ sane-find-scanner
found USB scanner (vendor=0x03f0, product=0x3f11) at libusb:003:003


If i install hpoj package, it scans but printer doesn't work.

Thanks.

-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.29-2-amd64 (SMP w/1 CPU core)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to es_ES.UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages hplip depends on:
ii  adduser                    3.110         add and remove users and groups
ii  coreutils                  7.4-2         The GNU core utilities
ii  cups                       1.3.10-5      Common UNIX Printing System(tm) - 
ii  hplip-data                 3.9.4b-1      HP Linux Printing and Imaging - da
ii  libc6                      2.9-13        GNU C Library: Shared libraries
ii  libcups2                   1.3.10-5      Common UNIX Printing System(tm) - 
ii  libdbus-1-3                1.2.14-2      simple interprocess messaging syst
ii  libsane                    1.0.20-5      API library for scanners
ii  libsnmp15                  5.4.1~dfsg-12 SNMP (Simple Network Management Pr
ii  libssl0.9.8                0.9.8k-2      SSL shared libraries
ii  libusb-0.1-4               2:0.1.12-13   userspace USB programming library
ii  lsb-base                   3.2-22        Linux Standard Base 3.2 init scrip
ii  policykit                  0.9-4         framework for managing administrat
ii  python                     2.5.4-2       An interactive high-level object-o
ii  python-dbus                0.83.0-1      simple interprocess messaging syst
ii  python-imaging             1.1.6-3       Python Imaging Library

Versions of packages hplip recommends:
ii  cups-client                   1.3.10-5   Common UNIX Printing System(tm) - 
ii  hpijs                         3.9.4b-1   HP Linux Printing and Imaging - gs
ii  sane-utils                    1.0.20-5   API library for scanners -- utilit

Versions of packages hplip suggests:
ii  gtklp               1.2.6-1              printing tool for CUPS on the GNOM
ii  hplip-doc           3.9.4b-1             HP Linux Printing and Imaging - do
ii  hplip-gui           3.9.4b-1             HP Linux Printing and Imaging - GU
ii  kdeprint            4:3.5.10.dfsg.1-2    print system for KDE
ii  openprinting-ppds   20090616-1           OpenPrinting printer support - Pos
ii  xpp                 1.5-cvs20050828-1+b2 X Printing Panel

-- no debconf information

-- debsums errors found:
debsums: can't open hplip file /usr/share/doc/hplip/NEWS.Debian.gz (No existe el fichero o el directorio)
debsums: can't open hplip file /usr/share/doc/hplip/changelog.Debian.gz (No existe el fichero o el directorio)
debsums: can't open hplip file /usr/share/doc/hplip/hpaio.desc.gz (No existe el fichero o el directorio)

--- End Message ---
--- Begin Message --- 
Jose,

Without more detailed debug info.

I have to assume this is a permission error, suspect you need to be a member of the group "lp".

If you are still having this issue, please feel free to reopen and provide the details from reportbug(1).

Mark


On Sunday 04 October 2009 11:41:59 Mark Purcell wrote:
> tags 535167 moreinfo
> thanks
> 
> On Tuesday 30 June 2009 21:11:23 Jose Antonio Salgueiro wrote:
> > # scanimage -T
> > # scanimage: open of device hpaio:/usb/psc_1310_series?serial=CN4CBC610QO2
> >  failed: Error during device I/O
> 
> Jose,
> 
> Could I ask you to submit a followup using the reportbug(1) tool, so I can 
> gain access to more detailed debug information about your setup.
> 
> Thanks,
> Mark
>

Attachment: signature.asc
Description: This is a digitally signed message part.


--- End Message ---
Reply to: