I wonder if this is a hardware problem in some models. On my D2660, the black ink is empty but hp-toolbox says Good/OK, and the color is almost empty and this is reported correctly. However, on the front of the printer, only the color ink level warning light is lit. According to the hardware, the black ink level is fine. -- Mark Hedges PGP/GPG key: http://www.scriptdolphin.com/MarkHedges.asc