retitle 585524 hplip: printing fails with /usr/lib/cups/backend/hp failed quit Dear Debian folks, Am Freitag, den 11.06.2010, 08:29 -0300 schrieb ASD Consultoria: […] > Error: > > lpstat -p > impressora arq_pdf_papai está ociosa. ativada desde Qui 10 Jun 2010 18:19:14 BRT > impressora HP_Color_LaserJet_CP1515n está ociosa. ativada desde Sex 11 Jun 2010 08:25:29 BRT > /usr/lib/cups/backend/hp failed > impressora PDF está ociosa. ativada desde Sex 04 Set 2009 07:18:21 BRT the same version is installed on my system and I do get the same error. $ lpstat -p printer Photosmart_2600 disabled since Sun Jun 13 15:02:11 2010 - /usr/lib/cups/backend/hp failed The printer is connected via a network cable. I think I had the same problem some weeks ago. (Sorry, I do not know if it was with this version or the one before.) Back then I opened the Web interface (localhost:631), went to the printer and choose »start printer« (»Drucker starten«) from the drop-down menu. But today that does not work. Also trying to do this from the HP toolbox does not work either. You see some progress but it switches back to »paused« (»angehalten«) afterward. DBus is running on my system [1]. $ sudo service dbus status dbus is running. I paste an excerpt from `/var/log/cups/error_log`. $ more /var/log/cups/error_log […] D [13/Jun/2010:15:02:11 +0200] [Job 737] Wrote 1 pages... D [13/Jun/2010:15:02:11 +0200] [Job 737] Flushing FIFO. D [13/Jun/2010:15:02:11 +0200] [Job 737] D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting renderer with command: "gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 5600" -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -dDuplex=false -r300 -sIjsParams=Quality:Quality=4,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_" D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "kid3" (generation 1) D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "kid4" (generation 2) D [13/Jun/2010:15:02:11 +0200] [Job 737] Starting process "renderer" (generation 2) D [13/Jun/2010:15:02:11 +0200] [Job 737] JCL: %-12345X@PJL D [13/Jun/2010:15:02:11 +0200] [Job 737] <job data> D [13/Jun/2010:15:02:11 +0200] [Job 737] D [13/Jun/2010:15:02:11 +0200] [Job 737] D [13/Jun/2010:15:02:11 +0200] [Job 737] Closing renderer D [13/Jun/2010:15:02:11 +0200] [Job 737] PAGE: 1 1 D [13/Jun/2010:15:02:11 +0200] [Job 737] Error: /ioerror in --showpage-- D [13/Jun/2010:15:02:11 +0200] [Job 737] Operand stack: D [13/Jun/2010:15:02:11 +0200] [Job 737] 1 true D [13/Jun/2010:15:02:11 +0200] [Job 737] Execution stack: D [13/Jun/2010:15:02:11 +0200] [Job 737] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1878 1 3 %oparray_pop 1877 1 3 %oparray_pop 1861 1 3 %oparray_pop 1755 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 1761 0 5 %oparray_pop --nostringval-- --nostringval-- D [13/Jun/2010:15:02:11 +0200] [Job 737] Dictionary stack: D [13/Jun/2010:15:02:11 +0200] [Job 737] --dict:1165/1684(ro)(G)-- --dict:1/20(G)-- --dict:77/200(L)-- --dict:70/75(L)-- --dict:18/25(L)-- D [13/Jun/2010:15:02:11 +0200] [Job 737] Current allocation mode is local D [13/Jun/2010:15:02:11 +0200] [Job 737] Last OS error: 32 D [13/Jun/2010:15:02:11 +0200] [Job 737] GPL Ghostscript 8.71: Unrecoverable error, exit code 1 D [13/Jun/2010:15:02:11 +0200] [Job 737] renderer exited with status 1 D [13/Jun/2010:15:02:11 +0200] [Job 737] Possible error on renderer command line or PostScript error. Check options.kid3 exited with status 3 D [13/Jun/2010:15:02:11 +0200] [Job 737] Process is dying with "Error closing renderer D [13/Jun/2010:15:02:11 +0200] [Job 737] ", exit stat 3 D [13/Jun/2010:15:02:11 +0200] [Job 737] Cleaning up... D [13/Jun/2010:15:02:11 +0200] [Job 737] Backend returned status 22 (unknown) D [13/Jun/2010:15:02:11 +0200] [Job 737] Printer stopped due to backend errors; please consult the error_log file for details. D [13/Jun/2010:15:02:11 +0200] [Job 737] End of messages D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state=5(stopped) D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state-message="/usr/lib/cups/backend/hp failed" D [13/Jun/2010:15:02:11 +0200] [Job 737] printer-state-reasons=paused Original reporter, could you please check your `/var/log/cups/error_log`. Thanks, Paul [1] http://wiki.archlinux.org/index.php/CUPS#HPLIP_printer_sends_.22.2Fusr.2Flib.2Fcups.2Fbackend.2Fhp_failed.22_error
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