--- Begin Message ---
- To: Debian Bug Tracking System <submit@bugs.debian.org>
- Subject: hp-scan: Aborts with a traceback when trying to scan.
- From: Andrew Ruthven <andrew@etc.gen.nz>
- Date: Sun, 13 Jul 2008 21:59:43 +1200
- Message-id: <20080713095943.8346.23153.reportbug@cyclops.etc.gen.nz>
Package: hplip
Version: 2.8.6-1
Severity: grave
Justification: renders package unusable
Hi,
Running hp-scan to use the scanner on my HP m1522nf aborts with the
following traceback:
Traceback (most recent call last):
File "/usr/bin/hp-scan", line 857, in <module>
from scan import sane
File "/usr/share/hplip/scan/sane.py", line 57, in <module>
import scanext
ImportError: /var/lib/python-support/python2.5/scanext.so: undefined symbol: sane_read
I know that the HP m1522nf is not officially supported, but I can scan from
it using xsane okay.
The output from hp-check below indicates a problem with the SCANEXT Python
module.
Cheers!
-- Package-specific info:
warning: Invalid ppd_dir value: None
error: SIP not installed or version not found.
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
error: 'ppdev' kernel module not loaded.
HP Linux Imaging and Printing System (ver. 2.8.6)
Dependency/Version Check Utility ver. 14.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux cyclops 2.6.25.9-cyclops #1 SMP PREEMPT Mon Jun 30 15:26:22 NZST 2008 i686 GNU/Linux
Distribution:
debian unstable
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.2 installed
Checking PyQt version...
OK, version 3.17 installed.
Checking SIP version...
Checking for CUPS...
Status: scheduler is running
Version: 1.3.7
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
Checking for dependency: PyQt - Qt interface for Python...
OK, found.
Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 2.8.6 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=2.8.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.6.20
-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
No devices found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
fax
---
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/net/HPerror: Incorrect PPD file for fax queue 'fax'. Fax queues must use 'HP-Fax-hplip.ppd'.
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: 6 errors and/or warnings.
_LaserJet_M1522nf_MFP?ip=10.1.0.18
PPD: /etc/cups/ppd/fax.ppd
PPD Description: HP Fax 2
Printer status: printer fax is idle. enabled since Sun 13 Jul 2008 19:13:10 NZST
Communication status: Good
hp1522nf
--------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/net/HP_LaserJet_M1522nf_MFP?ip=10.1.0.18
PPD: /etc/cups/ppd/hp1522nf.ppd
PPD Description: HP LaserJet m1522nf MFP Foomatic/hpijs, hpijs 2.8.6
Printer status: printer hp1522nf is idle. enabled since Sun 13 Jul 2008 19:13:02 NZST
Communication status: Good
HP4M
----
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ///dev/null
PPD: /etc/cups/ppd/HP4M.ppd
PPD Description: HP LaserJet 4M Foomatic/Postscript (recommended)
Printer status: printer HP4M is idle. enabled since Sun 13 Jul 2008 19:13:02 NZST
m1522nf
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ///dev/null
PDFWriter
---------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ///dev/null
Plotter
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ///dev/null
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
Checking output of 'scanimage -L'...
device `hpaio:/net/HP_LaserJet_M1522nf_MFP?ip=10.1.0.18' is a Hewlett-Packard HP_LaserJet_M1522nf_MFP all-in-one
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
-- System Information:
Debian Release: lenny/sid
APT prefers unstable
APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 2.6.25.9-cyclops (SMP w/2 CPU cores; PREEMPT)
Locale: LANG=en_NZ.UTF-8, LC_CTYPE=en_NZ.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages hplip depends on:
ii adduser 3.108 add and remove users and groups
ii coreutils 6.10-6 The GNU core utilities
ii cups [cupsys] 1.3.7-8 Common UNIX Printing System(tm) -
ii cupsys 1.3.7-8 Common UNIX Printing System (trans
ii hplip-data 2.8.6-1 HP Linux Printing and Imaging - da
ii libc6 2.7-12 GNU C Library: Shared libraries
ii libcups2 1.3.7-8 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.1-2 simple interprocess messaging syst
ii libsnmp15 5.4.1~dfsg-8.1 SNMP (Simple Network Management Pr
ii libssl0.9.8 0.9.8g-10.1 SSL shared libraries
ii libusb-0.1-4 2:0.1.12-12 userspace USB programming library
ii lsb-base 3.2-13 Linux Standard Base 3.2 init scrip
ii python 2.5.2-1 An interactive high-level object-o
ii python-dbus 0.82.4-2 simple interprocess messaging syst
ii python-imaging 1.1.6-3 Python Imaging Library
ii python-support 0.8.4 automated rebuilding support for P
Versions of packages hplip recommends:
ii cups-client [cupsys-client 1.3.7-8 Common UNIX Printing System(tm) -
ii cupsys-client 1.3.7-8 Common UNIX Printing System (trans
ii hpijs 2.8.6+2.8.6-1 HP Linux Printing and Imaging - gs
ii hpijs-ppds 2.8.6+2.8.6-1 HP Linux Printing and Imaging - HP
ii hplip-gui 2.8.6-1 HP Linux Printing and Imaging - GU
ii openprinting-ppds 20080211-2 OpenPrinting printer support - Pos
-- no debconf information
--- End Message ---
--- Begin Message ---
Source: hplip
Source-Version: 2.8.6.b-4
We believe that the bug you reported is fixed in the latest version of
hplip, which is due to be installed in the Debian FTP archive:
hpijs-ppds_2.8.6.b-4_all.deb
to pool/main/h/hplip/hpijs-ppds_2.8.6.b-4_all.deb
hpijs_2.8.6.b-4_i386.deb
to pool/main/h/hplip/hpijs_2.8.6.b-4_i386.deb
hplip-data_2.8.6.b-4_all.deb
to pool/main/h/hplip/hplip-data_2.8.6.b-4_all.deb
hplip-dbg_2.8.6.b-4_i386.deb
to pool/main/h/hplip/hplip-dbg_2.8.6.b-4_i386.deb
hplip-doc_2.8.6.b-4_all.deb
to pool/main/h/hplip/hplip-doc_2.8.6.b-4_all.deb
hplip-gui_2.8.6.b-4_all.deb
to pool/main/h/hplip/hplip-gui_2.8.6.b-4_all.deb
hplip_2.8.6.b-4.diff.gz
to pool/main/h/hplip/hplip_2.8.6.b-4.diff.gz
hplip_2.8.6.b-4.dsc
to pool/main/h/hplip/hplip_2.8.6.b-4.dsc
hplip_2.8.6.b-4_i386.deb
to pool/main/h/hplip/hplip_2.8.6.b-4_i386.deb
A summary of the changes between this version and the previous one is
attached.
Thank you for reporting the bug, which will now be closed. If you
have further comments please address them to 490640@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.
Debian distribution maintenance software
pp.
Mark Purcell <msp@debian.org> (supplier of updated hplip package)
(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmaster@debian.org)
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Format: 1.8
Date: Thu, 15 Jan 2009 23:56:59 +1100
Source: hplip
Binary: hplip hplip-data hplip-gui hplip-dbg hplip-doc hpijs-ppds hpijs
Architecture: source all i386
Version: 2.8.6.b-4
Distribution: unstable
Urgency: low
Maintainer: Debian HPIJS and HPLIP maintainers <pkg-hpijs-devel@lists.alioth.debian.org>
Changed-By: Mark Purcell <msp@debian.org>
Description:
hpijs - HP Linux Printing and Imaging - gs IJS driver (hpijs)
hpijs-ppds - HP Linux Printing and Imaging - HPIJS PPD files
hplip - HP Linux Printing and Imaging System (HPLIP)
hplip-data - HP Linux Printing and Imaging - data files
hplip-dbg - HP Linux Printing and Imaging - debugging information
hplip-doc - HP Linux Printing and Imaging - documentation
hplip-gui - HP Linux Printing and Imaging - GUI utilities
Closes: 490640
Changes:
hplip (2.8.6.b-4) unstable; urgency=low
.
* Fix "hp-scan: Aborts with a traceback when trying to scan."
- Apply missing patches from -3 upload (Closes: #490640)
Checksums-Sha1:
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5ad5cae198b2944f75d587cdfec695529a220abb 78435 hplip_2.8.6.b-4.diff.gz
e5572ab6a041c31de49ddfa73559292bc4ff4219 6984874 hplip-data_2.8.6.b-4_all.deb
595fb6d0350b96648dab3ab16f2cf7a05a83dc8d 51934 hplip-gui_2.8.6.b-4_all.deb
57e9f7fd713070f6dc34715781e05b62d8bb4010 652386 hplip-doc_2.8.6.b-4_all.deb
a3d140be56e3f2ba6c37cde0d72b8d26f6dd74d4 1924142 hpijs-ppds_2.8.6.b-4_all.deb
1cef1ee68efc514d38829d6845a6183f60e65d20 237658 hplip_2.8.6.b-4_i386.deb
86006720ea1d642df61588f26dcfef06d84c1f60 765486 hplip-dbg_2.8.6.b-4_i386.deb
4f9d75ec457532d486cc617ff92666631b7489e3 320258 hpijs_2.8.6.b-4_i386.deb
Checksums-Sha256:
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3598a2e790727bb28e3e136be3b536b0d57105f1b7ccb4f200721c6310db5d11 652386 hplip-doc_2.8.6.b-4_all.deb
da23f8665992cc0b8c8b61504e0ae2c0e558ccdd0463ed49ca8e307623444e14 1924142 hpijs-ppds_2.8.6.b-4_all.deb
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1e132e7aecc86755834762fa30ae11364e600dcd4117ce6b6e1b3ab259d7af9f 320258 hpijs_2.8.6.b-4_i386.deb
Files:
9322184e0a21d898704de5e75de6d6b8 1651 utils optional hplip_2.8.6.b-4.dsc
5d038b0f34d3be99de71c935c27c35b9 78435 utils optional hplip_2.8.6.b-4.diff.gz
24d23ab53f0563dc26e93c1b6d489068 6984874 utils optional hplip-data_2.8.6.b-4_all.deb
5a3bd97873f2bc78a0672a8af56d1ede 51934 utils optional hplip-gui_2.8.6.b-4_all.deb
041c447876930aefae9e8d566cc70a55 652386 doc optional hplip-doc_2.8.6.b-4_all.deb
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