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Bug#551790: marked as done (When printer connected; whole system freezes)

Your message dated Mon, 2 Nov 2009 18:59:16 +1100
with message-id <200911021859.17105.msp@debian.org>
and subject line Fwd: Re: [Pkg-hpijs-devel] Bug#551790: When printer connected; whole system freezes
has caused the Debian Bug report #551790,
regarding When printer connected; whole system freezes
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
551790: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=551790
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hplip
Version: 3.9.8-1
Justification: breaks the whole system
Severity: critical

Today I installed hplip hplip-data hplip-gui hp-ppd and my HP Deskjet
F4280 was automaticaly reconized and configured. 

Problem: As soon as I connect USB cable to te USB port whole system
freezes, not just X but whole system and the only way
to "resolve" this problem is by hard restarting it. 

Workaround would be to connect the USB cable while notebook is off and
then power it on, system won't freeze and printing
will work just fine. 


-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (990, 'unstable'), (200, 'testing'), (100, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.30-2-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages hplip depends on:
di  adduser                    3.111         add and remove users and
groups
ii  coreutils                  7.5-6         GNU core utilities
di  cups                       1.4.1-5       Common UNIX Printing
System(tm) - 
di  cups-client                1.4.1-5       Common UNIX Printing
System(tm) - 
di  hplip-data                 3.9.8-1       HP Linux Printing and
Imaging - da
di  libc6                      2.10.1-1      GNU C Library: Shared
libraries
di  libcups2                   1.4.1-5       Common UNIX Printing
System(tm) - 
di  libdbus-1-3                1.2.16-2      simple interprocess
messaging syst
di  libsane                    1.0.20-8      API library for scanners
di  libsnmp15                  5.4.1~dfsg-12 SNMP (Simple Network
Management Pr
di  libssl0.9.8                0.9.8k-5      SSL shared libraries
di  libusb-0.1-4               2:0.1.12-13   userspace USB programming
library
di  lsb-base                   3.2-23        Linux Standard Base 3.2
init scrip
di  policykit-1                0.94-4        framework for managing
administrat
di  python                     2.5.4-2       An interactive high-level
object-o
di  python-dbus                0.83.0-1      simple interprocess
messaging syst
di  python-imaging             1.1.6-3.1     Python Imaging Library

Versions of packages hplip recommends:
di  hplip-cups                    3.9.8-1    HP Linux Printing and
Imaging - CU
di  sane-utils                    1.0.20-8   API library for scanners --
utilit

Versions of packages hplip suggests:
pn  hplip-doc                     <none>     (no description available)
ii  hplip-gui                     3.9.8-1    HP Linux Printing and
Imaging - GU
pn  kdeprint | gtklp | xpp        <none>     (no description available)
ii  openprinting-ppds             20090616-1 OpenPrinting printer
support - Pos

-- no debconf information

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----------  Forwarded Message  ----------

Subject: Re: [Pkg-hpijs-devel] Bug#551790: When printer connected; whole system freezes
Date: Monday 02 November 2009
From: Adnan Hodzic <adnan@foolcontrol.org>
To: Mark Purcell <msp@debian.org>

Hey Mark,


> Thanks for the report, could I ask you to followup with the reportbug(1) tool as that will provide more detail about your configuration/ setup. (This uses the hp-check tool)

I did send it using reportbug, either way, after I removed hplip and got the latest updates and then reinstalled hplip it all seems to be working fine again :)

Sorry for the trouble, glad to see it's all working again.


Adnan

On Sun, 2009-11-01 at 20:33 +1100, Mark Purcell wrote: 
> On Wednesday 21 October 2009 05:03:37 Adnan Hodzic wrote:
> > Package: hplip
> > Version: 3.9.8-1
> > Justification: breaks the whole system
> > Severity: critical
> 
> Adnan,
> 
> Thanks for the report, could I ask you to followup with the reportbug(1) tool as that will provide more detail about your configuration/ setup. (This uses the hp-check tool)
> 
> > Today I installed hplip hplip-data hplip-gui hp-ppd and my HP Deskjet
> > F4280 was automaticaly reconized and configured. 
> 
> Good!
> 
> > Problem: As soon as I connect USB cable to te USB port whole system
> > freezes, not just X but whole system and the only way
> > to "resolve" this problem is by hard restarting it. 
> 
> Does this freeze occur if you remove hplip?
> 
> Can you provide any logs from earlier or when the freeze occurs.
> 
> > Workaround would be to connect the USB cable while notebook is off and
> > then power it on, system won't freeze and printing
> > will work just fine. 
> 
> I doubt this would be caused by hplip as I haven't seen any similar reports.
> 
> The only thing which maybe close is:
> https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/430256
> 
> Mark


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